1w
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End User Support
Boston, Massachusetts, United States
$28-$30/hr OnsiteContract
Provide on-site end-user hardware/software support, troubleshoot Windows/Mac devices, configure workstations, use Autopilot/Active Directory/Intune/vSphere/JAMF/NexThink, and meet SLAs and on-call obligations.
Microsoft Autopilot, Active Directory, Intune, vSphere, JAMF, NexThink, Microsoft Operating Systems, Microsoft Office
1w
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User Experience Researcher II
Boston, Massachusetts, United States
$75k-$95k/yr OnsiteFull Time
2+ YOE2+ years conducting mixed-methods user research; bachelor's or equivalent in related field preferred; strong communication, study design, analysis, and stakeholder collaboration skills.
1mo
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Senior Manager, User Research
North Bethesda or Lexington or Waltham
$180k-$200k/yr HybridFull Time
10+ YOE2+ Mgmt10+ years in user research with 2+ years managing researchers; proven record of driving product decisions, partnering with Product/Design/Engineering, and using AI to accelerate insight synthesis.
2mo
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Senior User Experience Designer
Boston, Massachusetts, United States
$113k-$150k/yr OnsiteFull Time
5+ YOE5-8 years UX design; Bachelor's in Design/HCI; proficient in Figma/Adobe; strong communication; accessibility knowledge; basic HTML/CSS; user research and usability testing.
Figma, Adobe, HTML/CSS
3w
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User Research Operations Specialist
Boston or New York City
$143k-$159k/yr OnsiteFull Time
4+ YOE4+ years in research or design operations; experience managing research tooling and vendor relationships; strong process design, stakeholder communication, and analytic skills; comfort working with large user datasets.
UserInterviews, Qualtrics, Dovetail, Figma, Google Sheets, Microsoft Power BI, SQL, Heap, Databricks, Fullstory
1mo
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End User Support Specialist
Bedford, Massachusetts, United States
$70k-$90k/yr HybridFull Time
1+ YOEBachelor's in IT or equivalent, 1–3 years end-user/desktop support, strong Windows and Microsoft 365 skills (Teams, SharePoint, Intune, OneDrive), Active Directory, ITSM/ticketing experience, networking fundamentals, and excellent communication.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows, Active Directory, Freshservice, ServiceNow, Jira, Zendesk, VPN
2mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
2w
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User Interface Designer
Providence, Rhode Island, United States
OnsiteFull Time
Bachelor's degree or equivalent, proven UI design experience with portfolio, expert HTML/CSS, advanced use of AI tools, Adobe Creative Suite, Bootstrap, WordPress, familiarity with JavaScript and accessibility standards.
HTML, CSS, AI tools, Adobe Creative Suite, Bootstrap, WordPress, Google Analytics, JavaScript
2w
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Senior User Experience Designer
Smithfield or Merrimack
OnsiteFull Time
4+ YOE4+ years UX experience preferred, portfolio required. Preferred degree in design-related field, agile and research experience, strong communication, web and mobile design knowledge.
1w
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Senior Manager, End User Technology Engineering
Quincy, Massachusetts, United States
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent,5+ years technology experience,experience with ServiceNow/ITIL,deep end-user device/platform expertise,excellent communication and leadership,authorized to work in the U.S.
Windows, macOS, Microsoft Intune, Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow
3mo
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Associate Director, End User Product Management
San Francisco or Boston or Denver or Los Angeles or New York or Palo Alto or San Diego or Washington
HybridFull Time
7+ YOE3+ MgmtLead, develop, and scale End User Product Management; 7–10 years in product management or IT; strong leadership and vendor management; experience with iManage/DEX; governance of intranet/SharePoint.
iManage, Microsoft 365, SharePoint Online, Infodash, Dex, ITSM
1w
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Senior Manager, End User Technology Engineering (536888)
Salisbury or Quincy or Chicago
$151k-$227k/yr HybridFull Time
5+ YOE5+ years IT experience, leadership of engineering teams, expertise in end-user device platforms, strong communication, ITIL/ServiceNow experience, bachelor's degree in related field or equivalent.
Microsoft Intune, Microsoft Defender, Microsoft Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, Azure Virtual Desktop, ServiceNow
1w
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User Services Assistant Access Services
Boston, Massachusetts, United States
$20-$27/hr OnsiteFull Time
1+ YOEBachelor's degree,1-3 years relevant experience,resume and cover letter required,customer service and circulation skills,ability to supervise and train student employees,experience with library services platform Alma preferred.
Alma
1mo
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Senior User Experience Researcher (Hybrid)
Buffalo or Boston or Baltimore or Washington or Wilmington or New York City or Bridgeport or Burlington
$113k-$189k/yr HybridFull Time
5+ YOEBachelor's plus 5+ years related UX research experience (or equivalent combination), expertise in mixed-methods research, accessibility, stakeholder collaboration, and experience mentoring others.
Figma, UserTesting, Miro, Jira
1mo
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User Experience Design Manager
O'Fallon or Boston or Arlington or Chicago or Atlanta
$130k-$254k/yr OnsiteFull Time
Experienced UX designer with proven portfolio (mobile preferred); strong visual design, prototyping, and presentation skills; experience with design thinking and collaborating with developers and product owners; familiarity with Figma/Sketch/Adobe and AI tools; willingness to travel 15–20%.
Figma, Sketch, Adobe Creative Suite, ChatGPT, Copilot, Claude
3mo
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End User Administrator III - IVR Tools
Salisbury or Quincy
$75k-$113k/yr HybridFull Time
3+ YOE3+ years in IT; Bachelor in Computer Science or technical field; experience with Microsoft Stack; familiarity with SharePoint and Microsoft 365; strong collaboration and problem-solving.
Microsoft Stack, SharePoint, OneDrive, Office, Teams, Exchange, Smartsheet, Mural, Canva
2w
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Senior Manager, End User Computing
Boston, Massachusetts, United States
$178k-$222k/yr OnsiteFull Time
8+ YOE8+ years in endpoint engineering or workplace technology with leadership experience; expertise in Microsoft Intune and Jamf Pro, endpoint security, automation and API scripting; experience managing large enterprise endpoint fleets.
Microsoft Intune, Jamf Pro, Windows, macOS, APIs
3mo
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Associate Director, End User Product Management
San Francisco or Boston or Denver or Los Angeles or New York City or Palo Alto or San Diego or Washington
$184k-$257k/yr OnsiteFull Time
7+ YOE7–10 years in product IT leadership, strong vendor mgmt, experience with iManage/SharePoint, law firm setting; Bachelor's in IT/CS; PMP/ITIL a plus.
iManage, SharePoint Online, Microsoft 365, Infodash, DEX Tools
1mo
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or San Francisco or Cambridge or New York
$270k-$308k/yr OnsiteFull Time
8+ YOE2+ MgmtSenior research leader with 8+ years in UX research/data science/customer experience/product management, 3+ years analyzing qualitative and quantitative data, 2+ years managing researchers, experience building research programs and using AI-enabled discovery.
2w
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R&D User Support Engineer | Careers - Dassault Systèmes
Waltham, Massachusetts, United States
$65k-$100k/yr OnsiteFull Time
4+ YOE2+ years technical support experience with distributed systems, SQL databases, Java/C++ programming, Kubernetes and cloud infrastructure; BS in CS/Engineering or equivalent; strong communication and problem-solving skills.
NuoDB, Kubernetes, SQL, Java, C++, Python, Bash, Docker, Git, Jira, Confluence, Zendesk
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