48 user experience jobs at 31 companies in Clayton, DE
20h
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Director, Digital User Experience
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York City or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$171k-$341k/yr HybridFull Time
10+ YOEBachelor’s degree and 10+ years of progressive enterprise technology leadership experience, including global service operations, distributed teams, Microsoft 365, IT service management, budgeting, and vendor management.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange, Microsoft Entra ID, ITIL, ITSM, End User Experience Management (EUEM), Digital Employee Experience (DEX), AI
1d
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User Experience (UX) Field Researcher
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
6+ YOEBachelor's degree in a relevant field or preferred master's, 6+ years in UX research or human factors, 3+ years supporting defense programs, active Secret clearance, and experience with field studies, usability, agile, and DDIL environments.
UserZoom, Dovetail, Optimal Workshop, SAFe, Scrum, Kanban, Human System Integration (HSI), Denied, Degraded, Intermittent, and Low Bandwidth (DDIL)
2mo
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End User Computing (EUC) Engineer
Wilmington, Delaware, United States
HybridFull Time
3+ YOEBachelor's in IT or equivalent, 3+ years in End User Computing/Desktop Engineering, Windows 10/11 admin, endpoint management (Intune, SCCM, Autopilot), Microsoft 365, PowerShell scripting, Active Directory/Azure AD, Group Policy, hardware lifecycle experience, and relevant certifications.
Microsoft Intune, Microsoft Endpoint Manager, SCCM, MECM, Windows Autopilot, Microsoft 365, PowerShell, BitLocker, Microsoft Defender, ServiceNow, Windows365, Citrix, Active Directory, Azure AD (Entra ID), Group Policy
1w
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User Support Specialist Temporary Associate
Vineland, New Jersey, United States
$18-$20/hr OnsiteTemporary
1+ YOE1 year IT support or equivalent experience preferred; associate degree in IT preferred; familiarity with hardware, software, networks; certifications such as CompTIA A+/Network+/Server+ a plus.
Windows 10, Windows 11, macOS, ERP, TCP/IP, DNS, DHCP
1mo
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User Acceptance Testing Specialist
Magnolia, Delaware, United States
OnsiteFull Time
Develop and execute UAT test plans for SUMURI products, identify and document defects, perform regression testing, and communicate findings; macOS experience and strong written communication preferred.
RECON ITR, RECON LAB, PALADIN, macOS, JIRA
1d
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User Experience (UX) Field Researcher
Aberdeen Proving Ground, Maryland, United States
$80k-$120k/yr OnsiteFull Time
6+ YOEBachelor's degree in a relevant field, six-plus years of UX research or human factors experience, three-plus years supporting defense programs, active Secret clearance, and experience with field research, usability studies, agile frameworks, and DDIL environments.
UserZoom, Dovetail, Optimal Workshop, SAFe, Scrum, Kanban
4w
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Experience Research Vice President
Wilmington, Delaware, United States
OnsiteFull Time
5+ YOE5+ years experience in quantitative and qualitative user experience research; skilled in ethnography, surveys, interviews, advanced analysis; experience collaborating with cross-functional teams and mentoring researchers.
1w
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Support Center Lead & User Operations Manager
Aberdeen, Maryland, United States
$120k-$180k/yr HybridFull Time
5+ YOE4+ MgmtActive Secret clearance, 5+ years IT service desk or lab support experience, 4+ years help desk management, Associate/Bachelor degree in IT or related, DoD 8570 IAT Level II (eg Security+ CE), experience with Jira Service Management/Remedy.
Jira Service Management, Remedy, ITIL
6d
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
1w
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Senior Manager, Product Manager, Multi-User Experiences
New York City or McLean or Philadelphia or Wilmington
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or any bachelor's degree with 4+ years of product management experience; experience with digital products preferred.
1w
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Senior Manager, Product Manager, Multi-User Experiences
New York City or McLean or Wilmington or Philadelphia
$219k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or Master's in a quantitative field (or Bachelor's plus 4+ years product management), minimum 4 years product management experience, experience translating strategy into digital products.
2mo
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Sr. Administrator, Enterprise AI Tools End User Support
Edgewater Park, New Jersey, United States
$80k-$105k/yr HybridFull Time
5+ YOE5+ years enterprise IT support; experience with Microsoft Copilot; adoption/training programs; knowledge of Microsoft Entra ID; basic Microsoft 365 administration; strong documentation and communication.
Microsoft Copilot, Microsoft 365, Entra ID, ITSM tools
2w
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Systems Administrator
Hammonton, New Jersey, United States
OnsiteFull Time
2+ YOEMaintain and support servers, networks, desktops and peripherals; provide end-user support; 2+ years systems/network administration experience required.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Exchange Server, VMware ESX, vSphere, TCP/IP, Microsoft Office
2w
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URBN Retail IT Support Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Understanding of Windows OS, basic networking, experience with IT ticketing/issue tracking, and strong written/verbal communication to translate technical steps for retail users.
Windows, IT ticketing systems, issue tracking software
1w
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Associate Computer Support Analyst
Newark, Delaware, United States
$63k-$101k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience in information technology or end-user support, 2+ years of IT desktop/hardware support and systems analysis, and 2 years of customer service experience.
Avaya Communication Manager, ServiceNow, PBX
3w
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Coordination Engineer
Wilmington, Delaware, United States
OnsiteFull Time
1+ YOE1+ years help desk or service coordination experience; knowledge of Microsoft Windows and Microsoft 365, user account administration, ticketing; strong communication and organizational skills.
Microsoft Windows, Microsoft 365, ConnectWise
3w
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Business Systems Analyst
Wilmington or Logan
HybridFull Time
2+ YOEBachelor's degree required, 2+ years as a business analyst in Agile teams, strong analytical and communication skills, experience creating user stories, process maps, and functional documentation.
1mo
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Senior Engineer
New Castle, Delaware, United States
$100k-$105k/yr OnsiteFull Time
8+ YOE8+ years application development experience with Python, machine learning, NLP and familiarity with banking LLMs; consult with users and analyze complex problems.
Python, Machine Learning, NLP, LLM
2mo
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Supply Chain Planner & OMP Lead
Wilmington or United States
$111k-$173k/yr HybridFull Time
2+ YOEBachelor's in supply chain/business/engineering, 2+ years OMP user experience, supply chain planning/DRP/inventory experience, SAP experience, strong analytical and cross-functional communication skills.
OMP, SAP, BW, Microsoft Power BI, Microsoft Excel
2w
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IT Support I
Bear or New Castle or New Holland
$21-$24/hr OnsiteFull Time
AMS Fulfillment: Omnichannel third-party logistics and order fulfillment services for brands.
Provide technical application support, train users, troubleshoot WMS/EDI issues, perform testing and root-cause analysis, and produce SOP documentation.
WMS, Order Management Systems, EDI, Windows, SQL, MSSQL, Business Objects, Crystal Reports, Bartender