41 user experience research jobs at 27 companies in Boston, MA
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Senior User Experience Researcher
Boston, Massachusetts, United States
$90k-$130k/yrOnsiteFull Time
WHOOP: Wearable technology for personalized health and performance tracking.
5+ YOE5+ years conducting user research in product/health contexts, mixed-methods expertise, workshop facilitation, strong communication, experience with sensitive health research, bachelor’s or equivalent.
XometryNASDAQ: XMTR: Operates an AI-powered marketplace for custom manufacturing and prototyping.
10+ YOE2+ Mgmt10+ years user research experience with 2+ years managing researchers; proven ability to drive product decisions, partner with Product/Design/Engineering, translate insights into measurable outcomes, and use AI for research synthesis.
Plymouth Rock Assurance: Providing personal and commercial property and casualty insurance products.
5+ YOE5-8 years UX design; Bachelor's in Design/HCI; proficient in Figma/Adobe; strong communication; accessibility knowledge; basic HTML/CSS; user research and usability testing.
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
4+ YOE4+ years UX experience preferred, portfolio required. Preferred degree in design-related field, agile and research experience, strong communication, web and mobile design knowledge.
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
4+ YOE4+ years of UX or related experience preferred; related degree preferred; online portfolio required; expertise in research, prototyping, design systems, web and mobile design, communication, and agile product delivery.
Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or Cambridge or New York City or San Francisco
$270k-$336k/yrOnsiteFull Time
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
8+ YOE2+ MgmtRequires 8+ years in user research, data science, customer experience, or product management; 3+ years analyzing qualitative and quantitative data; and 2+ years managing researchers, analysts, or data scientists.
Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or San Francisco or Cambridge or New York
$270k-$308k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
8+ YOE2+ MgmtSenior research leader with 8+ years in UX research/data science/customer experience/product management, 3+ years analyzing qualitative and quantitative data, 2+ years managing researchers, experience building research programs and using AI-enabled discovery.
Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or Cambridge or New York City or San Francisco
$270k-$336k/yrOnsiteFull Time
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
8+ YOE2+ MgmtRequires 8+ years in UX research, data science, customer experience, or product management; 3+ years analyzing qualitative and quantitative data; and 2+ years managing researchers, analysts, or data scientists.
SilverTech: Provides digital experience strategy, web development, and marketing services.
4+ YOE1+ MgmtBachelor's or master's in a related field, 4–6 years in CX or user-centered research and digital strategy, 1–3 years in content strategy and information architecture, facilitation, communication, and team leadership.
Charles River Analytics: Develops human-centered AI and intelligent systems for national security.
PhD student in Computer Science/Human Factors or related field; experience in HCI/UX/human factors; strong verbal and written skills; able to work independently and in teams; U.S. citizenship required.
New York City or Asheville or Boston or London or Mumbai
$150k-$175k/yrOnsiteFull Time
Everyday HealthNASDAQ: ZD: Publishes medically reviewed health information and digital wellness content.
5+ YOE5+ years product design experience on consumer digital platforms; portfolio showing problem framing to outcome; fluency with AI design/research tools; user research and accessibility experience.
Zifo: Provides scientific informatics services for life sciences R&D organizations.
5+ YOEBachelor's degree in life sciences or informatics, 5+ years industry experience, hands-on Benchling experience, ability to gather and translate user requirements, lead workshops, and create data models and training materials.
Drover: Solar-powered ear tags for virtual cattle fencing.
Senior product leader with experience building and shipping user-facing or AI-enabled education products, strong user research instincts, product metrics/roadmap ownership, classroom empathy, and ability to hire and lead a product team.
Dana-Farber Cancer Institute: Comprehensive cancer treatment and research center.
Strong technical background with hands-on experience supporting modern desktop operating systems, configuration management, scientific users, and multidisciplinary research environments.
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
5+ YOE5+ years product design experience, user research and component library experience, strong communication, portfolio required, ability to travel for client engagements (~20%).
TripleTen: Online bootcamp platform for tech career transitions.
5+ YOE5+ years product management experience owning discovery and growth, product analytics, user research, experimentation, onboarding/retention/subscriptions, and cross-functional execution.
Power Factors: Develops software for managing and optimizing renewable energy assets.
5+ YOE5+ years product management experience with UI/workflow and data-focused products; experience with generative AI tooling, user research, experimentation, and cross-functional stakeholder collaboration.
Nivoda: Online B2B marketplace for sourcing diamonds and gemstones globally.
5+ YOE5+ years product design experience, strong UX and UI craft, portfolio with measurable impact, experience with data-dense/catalogue products, user research experience, and proficiency in Figma.