3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
3+ YOEActive TS/SCI with Poly; 3+ years user/app admin support; scripting (PowerShell/Bash); 5 years docs/workflow design; 5 years user admin/access control; 3 years triaging system errors; SQL/Oracle DB experience preferred.
PowerShell, Bash, SQL, Oracle Database
3w
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
1mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
7+ YOE3+ MgmtSeven+ years end-user support experience; leadership experience; remote-work capability; strong communication; experience with automated litigation support preferred.
3w
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User Support Specialist
Tysons or United States
$57k-$97k/yr OnsiteFull Time
3+ YOEBachelor's in CS/IS (or equivalent), 3+ years Tier 2/3 IT support, ServiceNow proficiency, root cause analysis, SLA-driven federal help desk experience, strong communication; Public Trust clearance required.
ServiceNow
3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
3+ YOEActive TS/SCI with Poly; 3+ years admin support; associates or 7+ years experience; 5 years docs/workflow/access control; 5 years scripting (PowerShell/Bash); 3 years SQL/Oracle; ITSM familiarity.
PowerShell, Bash, SQL, OracleDB, ITSM
2mo
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User Support Specialist - TS/SCI
Bethesda, Maryland, United States
$73k-$133k/yr OnsiteFull Time
4+ YOEActive TS/SCI clearance with ability to obtain polygraph; BS degree + 4 years intelligence experience; IC/LEA experience; create user guides; strong communication.
Postman, Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, SharePoint, Jira, Confluence
1mo
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End User Support Specialist
Crownsville, Maryland, United States
OnsiteFull Time
3+ YOE3+ years help desk/desktop support experience; support Windows OS, desktop/laptop/tablet/mobile hardware and standard productivity software; ServiceNow ticketing, strong communication and customer service skills; A+/Network+/Security+ preferred; Associate's degree preferred.
Windows, Microsoft Office, G Suite, Adobe, Google Chrome, Zoom, WebEx, Cisco Jabber, GoToMeeting, Google Meet, ServiceNow
3w
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
1+ YOEBachelor's degree, 1+ year LMS administration/client consulting/end user support experience, proficiency with LMS and support tools, strong communication and problem-solving skills.
One Learn, Docebo, Google Suite, Slack, ServiceNow, Zoom
1w
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COMPUTER USER SUPPORT SPECIALIST II
Baltimore, Maryland, United States
$28-$37/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1 year help-desk or computer support experience; AV/VTC and event support experience preferred; flexible to work evenings, weekends, and holidays.
ATEM control, OBS, Wirecast, Vimeo Livestream, Adobe suite, Propresenter 7, Powerpoint, Facebook Live, Instagram Live, Twitch, YouTube Live, TikTok Live
1d
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OSINT Platform User Support Specialist 4
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOEActive TS/SCI with CI Polygraph ability, 10+ years OSINT analyst experience, IC/LE engagement, training and user-guide development, EM/technical support, strong communication and problem-solving skills.
Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, Microsoft SharePoint, Jira, Confluence
1d
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End User Support Technician
Springfield, Virginia, United States
$60k-$122k/yr OnsiteFull Time
5+ YOEAbility to obtain DHS EOD and Top Secret clearance, Bachelor's or HS+5 years, deep troubleshooting on Windows 11 and Microsoft Office, experience with SCCM/Microsoft Intune, ServiceNow, Active Directory, and Microsoft Teams Rooms.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, Microsoft Intune, ServiceNow, Active Directory, Microsoft Teams Rooms
1d
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End User Support Technician
Springfield, Virginia, United States
$60k-$122k/yr OnsiteFull Time
5+ YOEAbility to obtain DHS EOD and Top Secret clearance; bachelor’s degree or HS+5 years; Windows 11, Microsoft Office, SCCM, InTune, ServiceNow, Active Directory experience; strong troubleshooting and communication skills.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, InTune, ServiceNow, Active Directory, Microsoft Teams Room
4w
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
4w
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
2mo
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TARCES Computer User Support Specialist: Multiple Levels
Patuxent River, Maryland, United States
$41k-$145k/yr OnsiteFull Time
0+ YOEU.S. Citizenship; multiple levels; degree in computer science/IT or related field; active Secret clearance or ability to obtain; onsite location in Patuxent River, MD.
Operating Systems, Office Productivity Software, Email Systems, Hardware and Software Troubleshooting
2w
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User Experience Designer 2
Annapolis Junction or Fort Meade
$120k-$160k/yr OnsiteFull Time
10+ YOEConduct user research and usability testing, collect and organize qualitative and quantitative data, support UX lead, synthesize findings, and collaborate with engineering; requires bachelor's and 10 years' experience and active TS/SCI w/ FSP within 7 years.
2mo
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User Support Modernization and Automation Lead
Arlington, Virginia, United States
$117k-$243k/yr OnsiteFull Time
8+ YOE8 years in systems engineering for complex technical platforms; translate requirements into designs; risk mitigation; Bachelor's in IT, Cybersecurity, CS, IS, Data Science, or Software Engineering; TS/SCI clearance with polygraph.
2d
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End User Engagement Communications Program Support
McLean or United States
$98k-$163k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years relevant post‑graduation experience including management consulting and strategic communications; must obtain Public Trust and meet US citizenship/contiguous US residency requirements; strong writing and project management skills.
1w
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Fall 2026 IT End User Support Co-Op
Hunt Valley, Maryland, United States
$24-$28/hr OnsiteFull Time
Working toward a bachelor’s in IT/IS/CS, strong interpersonal and critical thinking skills, basic desktop and application support knowledge, and self-motivation for continuous learning.
1mo
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Operations Support Specialist
Reston, Virginia, United States
OnsiteFull Time
Provide systems and user support for SoftPro and related tools, troubleshoot issues, run reports, manage user setup/permissions, train users, strong attention to detail and problem-solving; must be legally authorized to work in the U.S.; drug test and credit check required.
SoftPro, Microsoft Excel