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61 user support jobs at 57 companies in Chicago, IL

2mo
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User Support & Junior Systems Administrator
Chicago, Illinois, United States
OnsiteFull Time
FirmaTRUST
FirmaTRUST: A managed IT services provider delivering security and IT solutions.
4+ YOE4+ years user support and systems admin; BS in CS/IT or related field; Windows and macOS proficiency; Windows Server; Office 365 & Google Workspace; MDM; strong customer service.
Windows, macOS, Windows Server 2008/2012, Office 365, Google Workspace, MDM, Networking, Ticketing systems
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1mo
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IT End User Support Specialist
Northbrook, Illinois, United States
$29-$43/hr OnsiteFull Time
Wiss, Janney, Elstner Associates
Wiss, Janney, Elstner Associates: Engineering and architecture services for structural investigation and repair.
5+ YOEAssociate degree or equivalent experience, 5+ years service-desk experience, knowledge of networking and Windows/macOS/Android, strong problem-solving and communication; CompTIA/Microsoft certifications a plus.
Microsoft Office 365, Mimecast, SCCM, Intune, Windows, macOS, Android
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1mo
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End User Services Specialist - Advanced
Chicago or United States or Canada or North America
HybridFull Time
Independence Pet Group
Independence Pet Group: Integrated platform providing pet insurance and health services.
Provide L2/L3 end-user and onsite AV/IT support for ~100 Chicago users and enterprise (3,000 users), troubleshoot endpoints, M365, collaboration, maintain documentation, manage ServiceNow records, and coordinate with MSPs.
Microsoft Teams, Zoom, Microsoft 365, ServiceNow, ITAM
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2w
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Onsite End-User Support and Backup Technician - Lisle, IL
Lisle, Illinois, United States
$27-$34/hr OnsiteFull Time
NTT DATA
NTT DATA: Global provider of IT and business consulting services.
3+ YOE3+ years IT support experience (onsite and remote), client-facing, Windows OS experience, ability to lift 30+ lbs, high school diploma, travel to East Chicago ~1-2x/month, A+ or equivalent preferred.
Windows
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3w
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SAP Super User
Pleasant Prairie, Wisconsin, United States
OnsiteFull Time
Bertelsmann
Bertelsmann: Global media, services, and education conglomerate.
Advanced SAP experience, distribution or manufacturing background, high school diploma or equivalent, strong technology skills; responsibilities include system support, training, troubleshooting, testing, and process improvement.
SAP
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2w
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End User Computing Administrator
Pleasant Prairie or Milwaukee or Waukegan or Glenview or Kenosha
OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOEBachelor's degree in CS/IT,3+ years desktop support or systems administration,experience with Windows and macOS,endpoint management/EDR,virtualization and networking,excellent communication and problem-solving.
Windows, macOS, endpoint management, endpoint detection and response (EDR), virtualization
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5d
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IT User Service Specialist 2
Chicago, Illinois, United States
$29-$36/hr OnsiteFull Time
University of Chicago
University of Chicago: Provides higher education and conducts academic research.
5+ YOE5+ years IT support experience; vocational/technical training; support Windows and macOS; Active Directory, ITSM (ServiceNow/JIRA), device management, basic scripting (PowerShell/Bash); strong customer service and troubleshooting skills.
ServiceNow, JIRA, Jamf, Microsoft Intune, VMware Workspace ONE, PowerShell, Bash, Active Directory, ping, tracert, netstat
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2mo
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User & Computing Tech Support
Harvey, Illinois, United States
OnsiteFull Time
UChicago Medicine
UChicago Medicine: Academic health system providing patient care, research, and education.
3+ YOEThree years' IT support experience; associate/bachelor's degree in technical field; strong customer service and problem-solving skills.
Windows, Macintosh, Software Distribution, Antivirus, Remote Administration, Networking, Printers, Peripherals
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1mo
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Enterprise End User Technology Manager
Chicago, Illinois, United States
$56-$83/hr OnsiteFull Time
Rush University Medical Center
Rush University Medical Center: Academic medical center providing patient care and medical education.
8+ YOE8+ years desktop engineering experience, prior IT management, expertise with Windows, Mac, virtual desktop, SCCM/JAMF/Intune, Epic support, project management experience, strong communication and KPI/ITIL familiarity.
Windows, Mac OS, SCCM, JAMF, Intune, Epic
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1mo
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Senior Desktop Support Technician
Hoffman Estates, Illinois, United States
$75k-$90k/yr OnsiteFull Time
Vistex
VistexNYSE: SAP: Software for managing enterprise pricing and incentive programs.
5+ YOE5+ years end-user support experience, strong Windows and Mac hardware/software skills, Microsoft Active Directory and PowerShell experience, experience with device provisioning (Intune/Autopilot) and supporting executive/VIP users.
Windows 11 Professional, Microsoft Active Directory, Microsoft Entra ID (Azure AD), Microsoft Azure, PowerShell, Microsoft Intune, Windows Autopilot, Microsoft 365, Microsoft Outlook, Microsoft Teams
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3w
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Deskside Tech - Local End User Support
Burr Ridge, Illinois, United States
OnsiteFull Time
NPO USA
NPO USA: Provides managed IT services, cloud solutions, and cybersecurity.
2+ YOE2+ years deskside support experience; ability to repair printers, desktops, and laptops; knowledge of DHCP, DNS, IPCONFIG, BitLocker; wired/wireless networking; strong communication and documentation skills; ability to lift up to 50 lbs.
DHCP, DNS, IPCONFIG, BitLocker, BitLocker Command Console
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1w
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Temporary Support Specialist
Evanston, Illinois, United States
$25/hr HybridFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
2+ YOE2+ years IT end-user computing/AV support, 2 years customer service, proficiency with Microsoft Office, Windows and Mac OS, TCP/IP basics, strong communication and decision-making skills.
Microsoft Office, Windows, Mac OS, TCP/IP, ServiceNow, FootPrints, Remedy
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4d
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Product Support Specialist
Chicago, Illinois, United States
$83k-$105k/yr HybridFull Time
Rundoo
Rundoo: Cloud-based management software for independent building supply stores.
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
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2mo
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SUPPORT SPECIALIST - DYNAMICS 365
Chicago, Illinois, United States
$78k-$88k/yr OnsiteFull Time
V&V Supremo Foods
V&V Supremo Foods: Produces and distributes authentic Mexican cheeses, meats, and cremas.
2+ YOE2-5 years ERP experience; Dynamics 365 (Finance & Operations) experience; prior Help Desk or end-user support; familiarity with D365 workflows, security, data cleanup, SOPs, and training.
Microsoft Dynamics 365, ERP systems, SOPs, End-user training
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1mo
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IT Support Technician
Evanston, Illinois, United States
$27-$30/hr OnsitePart Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Provide Tier I IT and POS support at events, troubleshoot hardware/software, administer POS user accounts, understand Ethernet/wireless fundamentals, be available for event-based shifts, and lift up to 40 lbs.
Microsoft Office, Point of Sale (POS), Skytab Venue, SpotOn/Shift4, MyVenue, Square
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3w
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
Northern Illinois Food Bank
Northern Illinois Food Bank: Combats hunger by distributing food to Northern Illinois communities.
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
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6d
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IT Site Support Analyst
Chicago, Illinois, United States
$50k-$65k/yr OnsiteFull Time
The Community Solution Education System
The Community Solution Education System: Provides shared administrative services for a network of universities.
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
Windows 11, macOS, Active Directory, Entra ID, AV
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1mo
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ITSC SUPPORT SPECIALIST II
Bloomingdale, Illinois, United States
$60k-$77k/yr OnsiteFull Time
NOW Health Group
NOW Health Group: Manufactures and distributes natural health products and supplements.
5+ YOE5+ years help-desk/IT support experience, computer science coursework or equivalent, broad end-user computing and Citrix experience, strong communication and troubleshooting skills.
Citrix, Webex, Jabber, Microsoft Office 365, Active Directory, Cisco VoIP, Service Now, WAN/LAN, PC, Mac
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1mo
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ITSS Field Support Analyst
Mokena, Illinois, United States
HybridFull Time
GFL Environmental
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
Google Workspace, ServiceNow
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