East Providence • 50 milesRemote · Hybrid · Onsite · Field · All Environments
East Providence • 50 milesRemote · Hybrid · Onsite · Field · All Environments
East Providence • 50 milesRemote · Hybrid · Onsite · Field · All Environments
East Providence • 50 milesRemote · Hybrid · Onsite · Field · All Environments
70 user support jobs at 49 companies in East Providence, RI
1mo
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End User Support
Boston, Massachusetts, United States
$28-$30/hr OnsiteContract
Provide on-site end-user hardware/software support, troubleshoot Windows/Mac devices, configure workstations, use Autopilot/Active Directory/Intune/vSphere/JAMF/NexThink, and meet SLAs and on-call obligations.
Microsoft Autopilot, Active Directory, Intune, vSphere, JAMF, NexThink, Microsoft Operating Systems, Microsoft Office
1mo
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End User Support Specialist
Bedford, Massachusetts, United States
$70k-$90k/yr HybridFull Time
1+ YOEBachelor's in IT or equivalent, 1–3 years end-user/desktop support, strong Windows and Microsoft 365 skills (Teams, SharePoint, Intune, OneDrive), Active Directory, ITSM/ticketing experience, networking fundamentals, and excellent communication.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows, Active Directory, Freshservice, ServiceNow, Jira, Zendesk, VPN
6d
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End User Support
Norwood or Massachusetts
$25-$29/hr HybridFull Time
2+ YOERequires a valid driver's license, 2–4 years of technical support experience or an IT bachelor's preferred, troubleshooting skills, communication skills, and ability to travel to branch locations.
Microsoft Office, Microsoft 365, Microsoft OneDrive, Microsoft Teams, Windows 10, Windows 11, Android, iOS, Active Directory, Entra ID, Microsoft Intune, TCP/IP, WINS, DNS, DHCP, ServiceNow, Chrome, MDM
1w
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End User Support Specialist
Canton, Massachusetts, United States
$22-$33/hr HybridFull Time
0+ YOEHigh school diploma and 0–1 year related experience required; strong technical, analytical, problem-solving, interpersonal, communication, and customer service skills. CompTIA A+ and bachelor's degree preferred.
ServiceNow, CompTIA A+, ITSM
1w
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Senior End User Experience Manager
Madrid or Lausanne or Boston
HybridFull Time
5+ MgmtRequires 5+ years of people management, scaled IT end-user support experience, automation and AI support tooling experience, ITIL certification, university degree, Spanish fluency, and professional English.
Spark, ITSM, Nexthink, ISO 27001, SOC 2 Type II, SLAs, KPIs
2w
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User Services Assistant, Special Collections & Academic Engagement
Boston, Massachusetts, United States
$20-$23/hr OnsiteFull Time
1+ YOEBachelor's degree required,1-3 years relevant experience, circulation and patron services experience, ability to train/supervise student employees, familiarity with library platform Alma.
Alma
3d
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End User Experience Senior Manager
Foxborough, Massachusetts, United States
$132k-$155k/yr OnsiteFull Time
8+ YOE8+ MgmtBachelor's degree in IT or equivalent experience, 8+ years in support management or IT operations, 8+ years supervising teams, and experience with ITSM and ITIL practices.
Windows, Mac, ITSM, ITIL
3d
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End User Experience Senior Manager
Foxborough, Massachusetts, United States
OnsiteFull Time
The Kraft Group: Operates professional sports teams, stadiums, and paper manufacturing businesses.
8+ YOE8+ MgmtRequires 8+ years in support management or IT operations, 8+ years supervising teams, ITSM and ITIL knowledge, stakeholder management, communication, organization, and technical aptitude.
Windows, Mac, ITSM, ITIL, Microsoft Certified Solutions Expert (MCSE)
6d
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Director, Digital Workplace and End User Services
Boston or Brighton
$150k-$170k/yr OnsiteFull Time
10+ YOE4+ Mgmt10+ years IT experience, 4+ years leading help desk or end-user support, IT transformation, endpoint management, identity, automation, Power Platform, APIs, ITSM, ITIL, telemetry, and change management.
Microsoft Intune, MDM, Azure AD, Microsoft Power Platform, Graph, REST, Copilot Studio, Nexthink, SRE, ITSM, ITIL, APIs
4w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
1mo
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Technical Support
Waltham or Cambridge or Boston
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year desktop/end-user support preferred; experience with Windows, Lenovo hardware, Microsoft 365, ServiceNow, printers, VPN, and basic networking; strong troubleshooting and communication skills.
Windows, Lenovo, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, Zoom, ServiceNow, Microsoft Intune, SCCM, VPN
1d
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Technical Support
Boston or Waltham or Boston or Boston
OnsiteFull Time
1+ YOEHigh school diploma required; 1+ year desktop or end-user support preferred. Requires Windows, Lenovo hardware, Microsoft 365, printer and mobile device support, troubleshooting, communication, and customer service skills.
Windows, Lenovo, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, Zoom, ServiceNow, VPN, Apple macOS, Apple iOS, Microsoft Intune, SCCM, ITIL
1w
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IT Support Technician
Boston, Massachusetts, United States
$33-$51/hr OnsiteFull Time
5+ YOERequires 5+ years of IT support or end-user computing experience, advanced troubleshooting across endpoints, networking, and infrastructure, incident command, AV support, executive support, vendor coordination, and proficiency with named IT platforms.
ServiceNow, Okta, Slack, Zoom, Google Workspace, Tanium, JAMF, Intune, Autopilot
2w
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Desktop Support Technician
Arlington, Massachusetts, United States
$50k-$70k/yr FieldFull Time
2+ YOE2+ years supporting applications, endpoint deployment, and end-user support in a regulated environment; bachelor's degree or equivalent experience; valid driver’s license; ability to lift equipment; security/IT certifications preferred.
1mo
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IT Support Engineer
Waltham, Massachusetts, United States
$51k-$80k/yr OnsiteFull Time
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
Windows, MacOS, Active Directory, Jamf
1mo
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IT Support Specialist
Boston, Massachusetts, United States
$62k-$81k/yr HybridFull Time
1+ YOE1-4 years desktop/end-user support in Microsoft-focused environments; strong Windows 11, Microsoft 365, Teams Rooms, endpoint management, AV, and ticketing skills; effective communicator and problem solver.
Windows 11, Microsoft 365, Adobe Acrobat, Microsoft Teams, Microsoft Teams Rooms, Microsoft SharePoint, Microsoft OneDrive, Intune, SCCM, Endpoint Central, Smart Deploy, Splashtop, Jira, Confluence, Zscaler, TCP/IP, DNS, DHCP, VPN
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
1mo
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
2mo
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
3w
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Lab Computing Support Engineer (Onsite)
Tampa or Cambridge
$75k-$110k/yr OnsiteFull Time
Support and maintain lab systems in a regulated pharmaceutical environment; ensure GxP/CSV compliance; manage vendors, backups, patching, user management, and ticketing; familiarity with lab instruments and SOPs.
ServiceNow, Remedy