35 user support jobs at 27 companies in Lago Vista, TX
1w
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Supervisor, User Support
Austin, Texas, United States
OnsiteFull Time
3+ YOE1+ MgmtRequires a high school diploma or equivalent, 3 years of user support service desk experience, 1 year of supervisory experience, ITIL Foundation certification, and CompTIA A+ certification.
ServiceNow, ITIL
1mo
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Supervisor, User Support
Austin, Texas, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years user support experience, 1 year supervisory experience, high school diploma, ITIL Foundation within 3 months, CompTIA A+ upon hire, ServiceNow familiarity, strong communication and critical thinking.
ServiceNow
3w
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End-User Computing Senior Engineer
Austin, Texas, United States
HybridFull Time
4+ YOEDesign, implement, support, and optimize enterprise end-user computing platforms; advanced troubleshooting, automation, and technical leadership; 4+ years relevant experience and applicable certifications.
PowerShell, Windows 11, Microsoft 365, Windows Autopilot, Azure, Azure Virtual Desktop, ControlUp, Microsoft Teams Rooms, Cisco Webex, CI/CD, Infrastructure as Code (IaC)
3mo
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CRM Support Specialist
Austin, Texas, United States
OnsiteFull Time
1+ YOE1–3 years supporting CRM systems (Zoho/Salesforce/HubSpot/Microsoft Dynamics), strong troubleshooting, data quality, reporting, and user-support skills; CRM Administrator certification preferred.
Zoho, Salesforce, HubSpot, Microsoft Dynamics, Zapier, Power Automate
3w
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IT Support Analyst
Austin, Texas, United States
OnsiteFull Time
Provide end-user IT support, troubleshoot hardware/software, manage accounts, configure devices, and document resolutions; associate degree or equivalent certification required.
Microsoft Windows, Microsoft Office, Active Directory
1w
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IT Support Specialist
Austin, Texas, United States
$70k-$90k/yr RemoteFull Time
3+ YOE3+ years end-user IT support experience; proficiency with macOS/Windows/Linux, MDM, device provisioning, onboarding/offboarding, inventory management, and strong customer-facing communication.
macOS, Windows, Linux, MDM, Docker, Kubernetes, AI tools
6d
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IT Support Specialist (f/m/d)
Austin, Texas, United States
OnsiteFull Time
Hands-on end-user IT support experience, device administration, identity and access management, IT security controls, ITIL-aligned practices, structured troubleshooting, documentation, and clear user communication.
MFA, DLP, EDR, ITIL
1mo
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Computer Support Specialist III
Austin, Texas, United States
OnsiteFull Time
3+ YOEProvide service desk and local touch labor support: configure, install, troubleshoot, update, and repair end-user and network devices; must meet DoD/AR certification and clearance requirements.
1w
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Enterprise Support & Solutions Admin II
Austin, Texas, United States
$55k-$60k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED and 2–3 years of industry experience. Requires English proficiency, remote-user support, enterprise systems, Windows, Mac, iOS, and customer service experience.
Microsoft Windows, Mac, iOS, G Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug, ITIL
2w
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Study Facilitation Support Executive
Austin or Cupertino
$60k-$70k/yr OnsiteFull Time
2+ YOEBS in Computer Science/HCI or related, 2+ years experience (8-10 years indicated), experience running in-person user studies, data collection, SSH/command-line troubleshooting, participant coordination, and basic data processing.
SSH, terminal, command line
1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
1w
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Business Analyst IV (Senior LTC Production Support BA) (AUSTIN, TX)
Austin, Texas, United States
OnsiteFull Time
Experience with HHSC Medicaid programs, Texas Medicaid LTC systems, user acceptance testing, Agile development, project coordination, business requirements, and oversight of business analysis work.
Agile Methodology, Microsoft Teams, TMHP CMS, LTC Provider, SAS, TMHP LTC Online Portal
4w
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IT Technician
Taylor, Texas, United States
OnsiteFull Time
Maintain and support IT infrastructure including servers, networks, workstations; troubleshoot hardware/software; perform server administration and user support.
2w
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IT Help Desk Technician
Austin, Texas, United States
$20-$25/hr OnsitePart Time
Experience in end-user IT support, device imaging/deployment, mixed-device support, cloud identity tools, asset management, strong communication and customer service skills.
Google Workspace, JumpCloud, Slack, Jira, Confluence, Microsoft O365, Windows, MacBooks, iPads
3w
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AI Operations Analyst
Austin, Texas, United States
$106k-$132k/yr RemoteFull Time
1+ YOE1–3 years in IT operations or support, hands-on experience with generative AI tools, strong communication, organization, and ability to manage intake, licensing, and user support for AI platforms.
generative AI tools, Microsoft Excel, Power BI, Salesforce, MuleSoft
1mo
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HPC Operations Engineer
Santa Clara or Westford or Austin or Durham
$124k-$242k/yr HybridFull Time
2+ YOEBachelor's or equivalent experience,2+ years supporting Linux production,experience with RHEL/CentOS or Ubuntu,methodical troubleshooting,user-facing support skills,and written documentation ability.
Linux, RHEL, CentOS, Ubuntu, Bash, Python, LSF, Slurm, NFS, automounter, LDAP, EDA
3mo
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Systems Administrator
Aberdeen Proving Ground or Fort Belvoir or Huntsville or Austin or Tobyhanna Army Depot or Letterkenny Army Depot or Lakehurst
OnsiteFull Time
5+ YOE5+ years of systems administration; install, configure, maintain, troubleshoot OS, hardware, and network; perform backups and provide user support.
1mo
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Salesforce Administrator
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years Salesforce administration experience, Sales Cloud support, Salesforce Administrator certification, reporting/dashboarding, user support, HubSpot or similar SaaS experience, and strong English communication.
Salesforce, Sales Cloud, Service Cloud, HubSpot, Agile
1mo
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Junior Call Center Systems Administrator
Austin or Dallas
$70k-$80k/yr OnsiteFull Time
1+ YOE1-2 years supporting/administering Five9 or similar CCaaS, IVR and dialer configuration, Salesforce integrations, troubleshooting, user support; Associates or Bachelor’s in IT/CS preferred; strong analytical and communication skills.
Five9, Five9 studio, CCaaS, Salesforce, Genesys, NICE InContact, Talkdesk, Mitel Cloud, IVR, SMS
2w
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IT Operations Lead
Austin or San Francisco
$120k-$150k/yr OnsiteFull Time
5+ YOE5+ years IT operations experience with end-user support, onboarding/offboarding, device and access management, networking, and vendor management; strong troubleshooting and communication skills.
Python, Bash, PowerShell, APIs