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15 user support jobs at 13 companies in Richmond, VA

2w
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End User Support Specialist
Richmond, Virginia, United States
$68k-$73k/yr OnsiteFull Time
Commonwealth of Virginia
Commonwealth of Virginia: State government providing public services to Virginia residents.
Experience with Active Directory, Windows desktop support, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Office), AV support, user onboarding/offboarding, account management, documentation, ticketing systems, and software deployments.
Active Directory, Windows, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office
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2w
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End-User Support Technician
Glen Allen, Virginia, United States
$60k/yr OnsiteFull Time
New Charter Technologies
New Charter Technologies: Provides managed IT and cybersecurity services for businesses.
3+ YOE3+ years MSP or client-facing technical support experience; strong Windows administration, networking (LAN/WAN,DHCP,DNS,Wi‑Fi,VPN), Microsoft 365, Cisco Meraki, RMM, and scripting with PowerShell or Python.
Remote Monitoring and Management (RMM), ConnectWise RMM, Pia Agent, PowerShell, Python, Cisco Meraki, Meraki Dashboard, Microsoft 365, Exchange Online, Microsoft Teams, OneDrive, SharePoint, Remote Desktop Services (RDS), Citrix
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1mo
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEBachelor's degree, 1+ year LMS administration/client consulting/end user support experience, proficiency with LMS and support tools, strong communication and problem-solving skills.
One Learn, Docebo, Google Suite, Slack, ServiceNow, Zoom
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1mo
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
1+ YOEBachelor's degree and 1+ year in LMS administration, client consulting, or end-user support; strong communication and troubleshooting skills. LMS, Docebo, Google Suite, Slack, ServiceNow, and Zoom experience preferred.
Learning Management System (LMS), One Learn, Docebo LMS, Google Suite, Slack, ServiceNow, Zoom
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3mo
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Sr. Help Desk Support Technician, Day Shift
Henrico, Virginia, United States
$65k-$68k/yr OnsiteFull Time
ID Logistics
ID LogisticsEuronext Paris: IDL: Provides global contract logistics, warehousing, and transportation management services.
3+ YOEExperience in end-user IT support, Windows, VPN, TCP/IP, and data backup; strong troubleshooting and communication skills; onsite at Henrico, VA; 3+ years end-user support; 1+ year IT support.
PowerShell, Windows, Microsoft Server, Microsoft Office, VPN, TCP/IP, WMS, RF technology
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4w
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Technical Support Analyst 4
Richmond, Virginia, United States
$50k/yr OnsiteFull Time
Endurance IT Services
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
8+ YOE8+ years technical customer support experience with SaaS or low-code platforms, system testing, ticket documentation, user training, and strong communication and troubleshooting skills.
ServiceNow, Appian, Microsoft Power Platform, Jira, Freshdesk
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3mo
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Sr. Help Desk Support Technician, Wed -Sat Nights
Henrico, Virginia, United States
$65k-$68k/yr OnsiteFull Time
ID Logistics
ID LogisticsEuronext Paris: IDL: Provides global contract logistics, warehousing, and transportation management services.
3+ YOEHigh school diploma; 3+ years end-user IT support; 1+ year IT support; Windows, Server, Office, TCP/IP, VPN; backups, security; strong troubleshooting.
Windows, Windows Server, Office Suite, TCP/IP, VPN, Data Backup, Antivirus, Network Monitoring
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6d
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
BDO USA
BDO USA: Provides accounting, tax, and business advisory services to organizations.
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
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3w
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Lead Document Controller
Gum Spring, Virginia, United States
OnsiteContract
RINA
RINA: Provides global engineering consultancy, inspection, and certification services.
Implement and manage project document control systems, handle issuance/receipt/transmittal, archive and retrieve documentation, perform quality checks and system administration, and train project users.
Document Management System, content management system
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2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
DEX Imaging
DEX Imaging: Sells and services office printers and document management software.
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
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2w
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Web Communications Specialist
Williamsburg, Virginia, United States
$50k-$55k/yr HybridFull Time
William & Mary
William & Mary: Public research university providing higher education and academic research.
Experience with web communications and CMS, strong writing/editing, training and user support, project leadership, undergraduate degree or equivalent.
HTML
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2w
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IT Administrator (Virginia)
Ashland or Richmond
HybridFull Time
Fullscript
Fullscript: Healthcare platform for practitioner supplement dispensing and patient management.
Entry-level IT role supporting end users and warehouse equipment; requires Mac/Windows familiarity, mobile device management (Jamf, Intune), Zebra printer support, clear communication, and ability to follow IT processes.
Jamf, Intune, Mac, Windows, Slack, Zebra printers, Zendesk, Jira, ServiceNow
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1mo
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Information Systems Analyst
Williamsburg or Poquoson or James City County or York County
OnsiteFull Time
Colonial Behavioral Health
Colonial Behavioral Health: Provides behavioral health and developmental services to Virginia residents.
Provide help desk and EHR support, manage user access and passwords, analyze and validate data, create and maintain system/process documentation, and support implementations; strong MS Office skills and project collaboration required.
EHR, EMR, Citrix, Remote Desktop, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, Microsoft PowerPoint, Microsoft Project
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2mo
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Field Services Technician 3
Glen Allen, Virginia, United States
$25-$30/hr FieldFull Time
Iron Bow Technologies
Iron Bow Technologies: Provides IT infrastructure and cybersecurity services to government agencies.
Provide end-user IT support, install/repair hardware and software, perform imaging and asset management, troubleshoot devices, lead projects, valid driver's license, scripting and vendor experience preferred.
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3mo
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Senior Systems Specialist
King George, Virginia, United States
OnsiteFull Time
Future Technologies
Future Technologies: Provides technical engineering and mission support for defense systems.
5+ YOEDoD IAT Level 2 certification required; 5 years in system/user administration, backups, NMCI pre-support, and documentation; strong communication and independent work; active Secret with Top Secret eligibility.
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