6d
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User Support Specialist
Urbana, Maryland, United States
$28/hr OnsiteFull Time
2+ YOETwo years supporting Microsoft Windows users, proficiency with database/office software, ability to lift 35 lbs, regular attendance, strong communication and culturally responsive practices.
Microsoft Windows, Macintosh, VOIP
2mo
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Senior User Support Specialist / User Trainer
Washington, District of Columbia, United States
RemoteFull Time
2+ YOEAbility to obtain Public Trust clearance,2+ years teaching/training users in computer applications,expert user of word processing/spreadsheet/email,excellent communication,ability to work remotely.
1mo
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
2mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
7+ YOE3+ MgmtSeven+ years end-user support experience; leadership experience; remote-work capability; strong communication; experience with automated litigation support preferred.
1mo
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User Support Specialist
Tysons or United States
$57k-$97k/yr OnsiteFull Time
3+ YOEBachelor's in CS/IS (or equivalent), 3+ years Tier 2/3 IT support, ServiceNow proficiency, root cause analysis, SLA-driven federal help desk experience, strong communication; Public Trust clearance required.
ServiceNow
3w
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User Support Manager
Quantico, Virginia, United States
$90k-$125k/yr OnsiteFull Time
5+ YOEBachelor's or 7 years' IT support experience, 5+ years preferred; prior team lead/service desk experience; active Top Secret clearance with TS/SCI eligibility; strong incident management, communication, and leadership skills.
2mo
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User Support Specialist - TS/SCI
Bethesda, Maryland, United States
$73k-$133k/yr OnsiteFull Time
4+ YOEActive TS/SCI clearance with ability to obtain polygraph; BS degree + 4 years intelligence experience; IC/LEA experience; create user guides; strong communication.
Postman, Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, SharePoint, Jira, Confluence
4w
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
1+ YOEBachelor's degree, 1+ year LMS administration/client consulting/end user support experience, proficiency with LMS and support tools, strong communication and problem-solving skills.
One Learn, Docebo, Google Suite, Slack, ServiceNow, Zoom
1d
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OSINT Platform User Support Specialist 3
Bethesda, Maryland, United States
OnsiteFull Time
6+ YOEActive TS/SCI (ability to obtain CI Polygraph), 6+ years OSINT analyst experience (or 9 years with HS), IC/LE experience, training and user-support experience, strong communication and problem-solving skills.
Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, SharePoint, Jira, Confluence
1mo
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Journeyman Computer User Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEPublic Trust clearance (or ability to obtain), ITILv4 certification (may obtain within 120 days), high school diploma, 2+ years relevant experience with Windows desktop support and remote tools.
Windows, web browsers, Active Directory, remote tools
1w
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End User Support Technician
Springfield, Virginia, United States
$60k-$122k/yr OnsiteFull Time
5+ YOEAbility to obtain DHS EOD and Top Secret clearance, Bachelor's or HS+5 years, deep troubleshooting on Windows 11 and Microsoft Office, experience with SCCM/Microsoft Intune, ServiceNow, Active Directory, and Microsoft Teams Rooms.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, Microsoft Intune, ServiceNow, Active Directory, Microsoft Teams Rooms
1mo
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
1mo
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SME Computer User Support Specialist (Macbook)
Washington, District of Columbia, United States
OnsiteFull Time
7+ YOEPublic Trust eligible, ITILv4 certification (or obtain within 120 days), bachelor's degree or equivalent, 7+ years experience, 1+ year Macbook and Windows desktop support, remote tools experience, strong communication.
Macbook, Jamf Pro, Active Directory, Windows, web browsers
2w
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
2+ YOE2 years help-desk experience, HS diploma/GED (associate preferred), valid driver’s license and personal vehicle, experience with Office 365, VMware, MDT, ConnectWise, Kaseya; coaching and documentation skills.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, VMware, Windows, Microsoft Deployment Toolkit (MDT), Active Directory
3w
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User Experience Designer 2
Annapolis Junction or Fort Meade
$120k-$160k/yr OnsiteFull Time
10+ YOEConduct user research and usability testing, collect and organize qualitative and quantitative data, support UX lead, synthesize findings, and collaborate with engineering; requires bachelor's and 10 years' experience and active TS/SCI w/ FSP within 7 years.
3mo
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User Support Modernization and Automation Lead
Arlington, Virginia, United States
$117k-$243k/yr OnsiteFull Time
8+ YOE8 years in systems engineering for complex technical platforms; translate requirements into designs; risk mitigation; Bachelor's in IT, Cybersecurity, CS, IS, Data Science, or Software Engineering; TS/SCI clearance with polygraph.
1w
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System User Expert
Beale AFB or Chantilly
HybridFull Time
9+ YOEProvide operator training and support for CMCC/OmniView, create operator materials, capture feedback, support test events and live operations; proficiency with Jira and Confluence; TS/SCI clearance preferred.
OmniView, Jira, Confluence
1w
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End User Engagement Communications Program Support
McLean or United States
$98k-$163k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years relevant post‑graduation experience including management consulting and strategic communications; must obtain Public Trust and meet US citizenship/contiguous US residency requirements; strong writing and project management skills.
1w
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System User Expert
Chantilly, Virginia, United States
$80k-$120k/yr OnsiteFull Time
9+ YOE9+ years related experience (or HS+11yrs); experience training operators in C2/C2ISR/Air Battle Management; hands-on OmniView or similar UIs; proficiency with Jira and Confluence; ability to produce operator materials and support live operations and test events.
OmniView, Jira, Confluence
2w
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Management Support Specialist
Dahlgren, Virginia, United States
$85k-$92k/yr OnsiteFull Time
3+ YOE3+ years supporting training programs, facilities and AV management, scheduling, ERP/LMS user setup, customer service, and event logistics for workforce development.
Navy Enterprise Resource Planning (ERP), Waypoints Learning Management System, Total Workforce Management Services, Human Resources Port