3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
3+ YOEActive TS/SCI with Poly; 3+ years user/app admin support; scripting (PowerShell/Bash); 5 years docs/workflow design; 5 years user admin/access control; 3 years triaging system errors; SQL/Oracle DB experience preferred.
PowerShell, Bash, SQL, Oracle Database
1mo
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Senior User Support Specialist / User Trainer
Fairfax or Washington
RemoteFull Time
2+ YOEAbility to obtain Public Trust clearance, authorized to work in the U.S., 2+ years training users in computer applications (1+ year with specific apps), hands-on familiarity with network/telecom/OS environments, expert with word processing/spreadsheet/email, excellent communication.
1mo
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Senior Manager, User Research
North Bethesda or Lexington or Waltham
$180k-$200k/yr HybridFull Time
10+ YOE2+ Mgmt10+ years in user research with 2+ years managing researchers; proven record of driving product decisions, partnering with Product/Design/Engineering, and using AI to accelerate insight synthesis.
3w
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
2w
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User Experience Designer 2
Annapolis Junction or Fort Meade
$120k-$160k/yr OnsiteFull Time
10+ YOEConduct user research and usability testing, collect and organize qualitative and quantitative data, support UX lead, synthesize findings, and collaborate with engineering; requires bachelor's and 10 years' experience and active TS/SCI w/ FSP within 7 years.
2w
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User Experience Architect III (660285)
Baltimore, Maryland, United States
OnsiteFull Time
6+ YOEBachelor's degree required; minimum six years designing user interfaces/graphics for web applications; healthcare experience preferred.
2w
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User Experience Designer 2
Annapolis Junction, Maryland, United States
$147k-$157k/yr OnsiteFull Time
10+ YOE5+ MgmtActive TS.SCI w FSP clearance; 10 years UX design experience with 5 years leading project life-cycle design; hands-on user research and usability testing; Bachelors in Computer Science or related (or 4 additional years UX experience).
2mo
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User Support Specialist - TS/SCI
Bethesda, Maryland, United States
$73k-$133k/yr OnsiteFull Time
4+ YOEActive TS/SCI clearance with ability to obtain polygraph; BS degree + 4 years intelligence experience; IC/LEA experience; create user guides; strong communication.
Postman, Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, SharePoint, Jira, Confluence
3w
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User Support Specialist
Tysons or United States
$57k-$97k/yr OnsiteFull Time
3+ YOEBachelor's in CS/IS (or equivalent), 3+ years Tier 2/3 IT support, ServiceNow proficiency, root cause analysis, SLA-driven federal help desk experience, strong communication; Public Trust clearance required.
ServiceNow
3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
3+ YOEActive TS/SCI with Poly; 3+ years admin support; associates or 7+ years experience; 5 years docs/workflow/access control; 5 years scripting (PowerShell/Bash); 3 years SQL/Oracle; ITSM familiarity.
PowerShell, Bash, SQL, OracleDB, ITSM
2mo
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User Experience Designer
Fort Meade, Maryland, United States
$100k-$175k/yr OnsiteFull Time
10+ YOETen years UX design; five years project lifecycle leadership; Bachelor's in Computer Science or related field; experience with complex/enterprise systems; collaboration across multidisciplinary teams
1w
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User Interface SME
Arlington, Virginia, United States
$190k-$234k/yr OnsiteFull Time
10+ YOE10+ years web/software development, Secret clearance required; strong ASP.Net C# MVC and Visual Studio 2019+ experience, OpenSearch/ElasticSearch and message queuing, 2+ years React/Angular, Agile experience.
ASP.Net C# MVC, Visual Studio 2019, ElasticSearch, OpenSearch, ASP.Net Core, Message Queuing, React.JS, Angular JS, Agile
1w
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User Experience Designer
Washington, District of Columbia, United States
$60k-$180k/yr OnsiteFull Time
5+ YOETop Secret clearance, bachelor’s degree or equivalent experience,5+ years experience, demonstrated Section 508 accessibility expertise, stakeholder collaboration, visual design and documentation skills.
SharePoint
2w
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User Interface SME
Arlington, Virginia, United States
$190k-$234k/yr OnsiteFull Time
10+ YOE10+ years software/web development, Secret clearance required; experience with ASP.Net/C#/MVC, Visual Studio 2019, ElasticSearch/OpenSearch, React or Angular, ASP.Net Core, message queuing, and search cluster configuration.
ASP.Net, C#, MVC, Visual Studio 2019, ElasticSearch, OpenSearch, React.JS, Angular JS, ASP.Net Core
3w
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User Experience Designer
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOE10 years UX design experience, 5 years leading project lifecycle design, Bachelor’s in computer science or equivalent, experience with PowerPoint, Visio, Axure, and active TS/SCI with Full Scope Polygraph required.
PowerPoint, Visio, Axure
1w
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User Interface SME
Arlington, Virginia, United States
$190k-$234k/yr OnsiteFull Time
10+ YOEMust have Secret clearance, 10+ years software/web development, 5+ years Agile, ASP.Net C# MVC, OpenSearch/ElasticSearch, message queuing, and 2+ years React or Angular.
ASP.Net C# MVC, Visual Studio 2019, ElasticSearch, AWS’s OpenSearch, OpenSearch, Message Queuing, React.JS, Angular JS, ASP.Net Core
1mo
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IT - WMS Super User
Hagerstown, Maryland, United States
$71k-$75k/yr OnsiteFull Time
5+ YOE4+ Mgmt5+ years cold storage IT and WMS operational experience, implementation experience, 4+ years training/team leadership, high school degree and bachelor's in information systems (or related), expert with WMS (Davanti) and IT systems.
WMS, Davanti
3mo
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Senior End User Technician
Arlington, Virginia, United States
$71k-$149k/yr OnsiteFull Time
6+ YOEAbility to obtain DHS Entrance on Duty (EOD). BA +6 years relevant experience (or equivalent experience). In-depth troubleshooting of Windows OS and MS Office, SCCM, ServiceNow, Active Directory experience, strong customer service and problem-solving skills.
ServiceNow, ServiceNow Project & Portfolio Management (PPM), SCCM, Active Directory, Windows 10, Windows 7, Windows 2000, Microsoft Office, Internet Explorer, Mozilla Firefox
1mo
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Lead, User Intelligence Research
New York or McLean or Richmond
$180k-$205k/yr HybridFull Time
3+ YOE3+ years UXR/Data Science/Customer Experience experience, 3+ years aggregating and analyzing quantitative and qualitative data, 2+ years leading complex projects, experience with structured research, and ability to produce actionable insights.
1d
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OSINT Platform User Support Specialist 4
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOEActive TS/SCI with CI Polygraph ability, 10+ years OSINT analyst experience, IC/LE engagement, training and user-guide development, EM/technical support, strong communication and problem-solving skills.
Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, Microsoft SharePoint, Jira, Confluence