Salesforce Service Cloud Voice Technical Lead (Amazon Connect)
Atlanta, Georgia, United States
$82k-$193k/yrHybridFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
8+ YOE3+ MgmtRequires 8+ years of Salesforce experience, 3+ years as a technical lead, Salesforce Platform Developer certification, and expertise in Service Cloud Voice, Amazon Connect, AWS, Apex, integrations, DevOps, and team leadership.
AssuranceAmerica: Provides auto and renters insurance for high-risk drivers.
5+ YOE5+ years in customer experience, research, analytics, or related work; strong data interpretation and presentation skills. Survey platforms, advanced analytics, journey mapping, and bilingual English-Spanish skills preferred.
Ensemble Performing Arts: Operates a national network of music and dance schools.
Music background shown by a performance degree or equivalent experience, teaching experience with young musicians, reliable transportation, punctuality, and ability to pass a background check.
Fresno or Washington or Jacksonville or Chamblee or Chamblee or Fairview Heights or Covington or Lanham or Detroit or Kansas City or Saint Louis or Holtsville or Philadelphia or Guaynabo or San Juan or Memphis or Austin or Austin or Farmers Branch or Ogden or Kearneysville
$126k-$193k/yrOnsiteFull Time
IRS Office of Chief Counsel: Represents the IRS in tax litigation and legal matters.
1+ YOEEngineering degree or qualifying engineering education, registration, examination, or related curriculum; one year of GS-13-equivalent specialized experience designing enterprise voice, telecommunications, VoIP, cloud, and hybrid communications systems.
SIP, VoIP, Microsoft Teams Phone, NIST, FISMA, Zero Trust, USA Hire, Microsoft Excel, Calibri, Arial
San Francisco or Atlanta or New York City or London or Paris or Madrid or Munich or Singapore or Japan or Sydney
$230k-$390k/yrOnsiteFull Time
Sierra: Conversational AI platform for building enterprise customer agents
4+ YOE4+ years building production products and systems, full-stack development experience, degree in CS or equivalent, strong problem solving and communication, experience with AI products preferred.
4+ YOERequires 4+ years teaching or performing music professionally, music theory and curriculum design knowledge, strong customer relations and organizational skills, problem-solving ability, and a passion for teaching.
EMCOR GroupNYSE: EME: Provides mechanical, electrical, and facilities infrastructure services.
2+ YOERequires 2+ years in commercial copper and fiber cabling, blueprints, site surveys, testing equipment, racks and cable management, project management experience, Microsoft 365, and a high school diploma.
Warehouse/Distribution FT Order Filler-Reach Truck/Cherry Picker
Lithia Springs, Georgia, United States
$20-$21/hrOnsiteFull Time
S.P. Richards: Distributes office products and business essentials to independent resellers.
0+ YOEHigh school diploma/GED or minimal related experience; ability to pull orders accurately, use voice picking and RF scanning, basic computer navigation, forklift experience/certification, lift up to 60 lbs, communicate with voice system.
PkMS - Menu DCAMENU50, vPack Voice Picking System, RF scanning
Northside Hospital: Provides hospital and outpatient medical services to patients.
0.5+ YOERequires six months of communications, call center, customer service, switchboard, or receptionist experience, composure with callers, a pleasant telephone voice, and teamwork.
Northside Hospital: Provides hospital and outpatient medical healthcare services.
0+ YOERequires six months of communications operator, call center, customer service, switchboard, or receptionist experience, composure with callers, a pleasant telephone voice, and teamwork.
Fitzco: A full-service agency providing creative, media, and strategy services.
Portfolio demonstrating conceptual writing across brand voices and media; entrepreneurial spirit, high energy, adaptability, collaboration, and ability to incorporate feedback quickly.
PruittHealth: Provides post-acute healthcare, senior living, and hospice services.
Requires a bachelor's degree in information technology and experience with Avaya, RingCentral, Apple iPhones, and JAMF; supports telecom infrastructure, voice systems, networks, and end users.
Avaya, Avaya Communication Manager, IP Office 500 V2, RingCentral, Avaya Cloud Office, RingCx, RingEx, Apple iPhones, JAMF, PBX, LAN, WAN, ISDN, Internet
ProCraft Cabinetry: Provider of warehousing and distribution services.
Experience as order picker or warehouse position; forklift license; voice picking or RF; read/write English; attention to detail; punctual; high school diploma preferred.
Forklift, RF Scanner, Voice Picking, Stand up forklift
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEDesign, implement, test, and support enterprise network infrastructure for voice/collaboration; perform capacity planning, architecture, vendor management, and 24x7 support; 8+ years experience.
Emory Healthcare: Academic healthcare system providing patient care and medical services.
5+ YOEBachelor's in CS/CE or related and 5+ years IT experience (or equivalent); experience with voice,data,wireless engineering, troubleshooting, scripting and coding; NOC operations and customer support.
IHG Hotels & ResortsLondon Stock Exchange: IHG: Operates a global network of luxury and mainstream hotels.
4+ YOEBachelor’s or master’s degree or equivalent experience; 4–5 years’ experience including 3 years in product management, development, marketing, or operations; travel industry experience and strong communication, analytical, and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Web, Mobile, Voice, GDS, TPI, AI, PCI
IHG Hotels & ResortsLondon Stock Exchange, New York Stock Exchange: IHG: Global hospitality operating a diverse portfolio of hotel brands.
4+ YOEBachelor’s or master’s degree or equivalent experience; 4–5 years’ experience, including 3 years in product management, development, marketing, or operations; travel industry experience required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Web, Mobile, Voice, GDS, TPI, AI
Northeast Georgia Health System: Operates multi-hospital systems providing clinical care and wellness services.
Georgia respiratory therapist license, associate degree, accredited respiratory therapy training, and successful registry examination. One year of relevant experience is preferred.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
10+ YOERequires 10+ years supporting enterprise collaboration, Cisco UC, Microsoft Teams, Webex, and Zoom; people management; expert Cisco voice, collaboration, contact center, virtualization, and automation expertise.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
10+ YOE10+ years supporting enterprise collaboration, Cisco UC, Microsoft Teams, Webex, and Zoom; people management; expert Cisco voice, collaboration, contact center, virtualization, VoIP, and automation expertise.