101 voice process jobs at 27 companies in United States
2w
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Process Associate-Voice (144581)
United States
OnsiteFull Time
Work independently to resolve customer voice inquiries per SLA and quality standards, meet CSAT and quality scores, collaborate in a team.
1w
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International Voice Process- Process Executive
Indore or United States
OnsiteFull Time
Strong work ethic, attention to detail, spoken and written communication skills, availability for US shifts, and willingness to remain in the role for at least 18 months.
5d
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Process Executive : Customer Service – Voice - Cantonese
United States
OnsiteFull Time
1+ YOERequires 1–5 years of customer service experience in insurance or financial services, healthcare and medical insurance knowledge, strong communication skills, and Cantonese proficiency.
2mo
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Process Engineer
Vista, California, United States
$82k-$112k/yr OnsiteFull Time
Bachelor's degree or equivalent experience; develop and industrialize manufacturing and test processes for BLDC motors and voice coil actuators; APQP/PPAP/PFMEA experience; AS9100 and quality compliance; Microsoft Office proficiency and strong communication skills; ITAR/EAR eligibility required.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, APQP, PFMEA, PPAP, Measurement System Analysis (MSA), Process Flow Diagram (PFD), AS9100, Control Plan
3w
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Sr. Associate - Customer Care - Voice 5B
Richardson or Los Angeles
$31k-$39k/yr RemoteFull Time
Monitoring SLAs, optimizing agent schedules, conducting root cause analysis, generating efficiency reports, and supporting process improvement; Bachelors preferred; COPC certification a plus.
3mo
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Analyst, Voice of Customer (VOC) & Retail Experience
Deerfield, Illinois, United States
$63k-$101k/yr OnsiteFull Time
3+ YOE3+ years retail or mail pharmacy experience, ability to elicit and document requirements, experience with requirements specification methods (JAD/RAD, use cases, process flows), strong written/verbal communication and presentation skills; VOC, survey and text-analytics experience preferred.
Medallia, Qualtrics, InMoment, Forsta, Microsoft Excel
5d
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Czech Data Labeling Analyst(Speech & Voice )
Seattle or New York City or Bellevue or Redmond or San Francisco or Sunnyvale or Burlingame or New York City or Seattle or Bellevue or Redmond or San Francisco or Sunnyvale or Burlingame
$26-$28/hr OnsiteFull Time
1+ YOENative-level Croatian fluency, strong written communication, attention to detail, process discipline, and either one year of relevant experience or a related bachelor's degree.
AI, speech technology
3mo
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Salesforce Solution Architect, Service Cloud Voice
United States
RemoteFull Time
3+ YOE3-5+ years project experience; 3+ years Salesforce in development/configuration; strong contact center and Salesforce Platform knowledge; experience with Service Cloud, Visual Flows, Process Builder; client-facing project delivery experience.
Salesforce, Amazon Connect, Process Builder, Visual Flows
1w
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Project Perseus | Speech & Voice AI Analyst- Japanese Speakers
California or Sunnyvale or San Francisco or Seattle or Redmond or Bellevue or Burlingame or New York City or Austin or Los Angeles or Washington or Chicago or Boston
$26-$28/hr OnsiteFull Time
1+ YOENative-level Japanese fluency, strong written communication, and 1 year of data labeling, annotation, or content-focused experience, or a related bachelor's degree. Requires attention to detail and process adherence.
Health Savings Account (HSA)
1mo
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Manager, Commercial AI
Berwyn, Pennsylvania, United States
$100k-$115k/yr OnsiteFull Time
Lead AI-enabled process optimization, CRM transformation, and voice-of-customer programs; partner with business and IT, run pilots, and define KPIs for commercial impact.
Salesforce
3mo
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Warehouse Associate - Equipment Operator
Allentown, Pennsylvania, United States
$20/hr OnsiteFull Time
Performs warehouse tasks, receiving, picking, packing, loading, and inventory checks using RF/Voice Pick; operates pallet jack; adheres to safety and process standards.
RF scanner, Voice Pick Technology, Pallet jack
2w
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Quality Assurance Manager
Topeka, Kansas, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years experience, experience managing remote reports, quality tools, call/voice monitoring, CRM and telephony, statistical processes, and contract compliance.
Client Relationship Management (CRM)
3mo
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Chinese Operational Language Analyst
Annapolis Junction, Maryland, United States
$87k-$182k/yr OnsiteFull Time
2+ YOEActive TS/SCI with Poly, 2+ years cryptologic language processing experience, ILR 2+ listening OR reading within last 2 years, relevant MOS experience; ability to process and translate complex voice/graphic language materials.
1w
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Enterprise Technology Engineer
Chicago, Illinois, United States
$87k-$107k/yr HybridFull Time
5+ YOEBachelor’s degree or equivalent industry experience, 5+ years’ experience, trader voice and recording systems expertise, Windows desktop experience, cloud and network technologies, scripting, troubleshooting, and ITIL support processes.
Cloud9, Twilio, Microsoft Teams, ASC, Cohesity Alta SaaS Protection, Microsoft Azure, Amazon Web Services (AWS), Windows 11, Microsoft 365, Microsoft Copilot, Microsoft SharePoint, Microsoft Power Automate, Microsoft Power BI, Postman, APIs, ITIL, SBCs, SIP, SIPRec, iOS, USB
1mo
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Remote P&C Licensed CSR - Detroit Metro Area Residents
Dearborn or Detroit or Michigan
$22/hr RemoteFull Time
Current P&C insurance license, high school diploma or GED, customer service experience, ability to process transactions, navigate Windows and multiple applications, and manage chat/voice/email interactions.
Windows
2w
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Core Night Processor
Claremore, Oklahoma, United States
OnsiteFull Time
High school diploma or GED; provide tier-one IT help desk support, troubleshoot hardware/software, networks, AS400, SharePoint, and voice systems; create documentation and complete end-of-day processing.
Microsoft 365, Microsoft Edge, SharePoint, Active Directory, Outlook, AS400, Vertex
2w
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Telecommunications Analyst (Cisco)
Euless, Texas, United States
OnsiteFull Time
3+ YOE3+ years telecom experience; knowledge of Cisco CUCM, Cisco Contact Center (UCCX/UCCE/Webex), SIP/TDM, digital network systems, fiber and voice processing technologies, and safety for electronics work.
Cisco Call Manager (CUCM), Cisco Contact Center (UCCX), Cisco Contact Center (UCCE), Webex Contact Center, SIP, TDM, Microsoft Teams
1mo
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Head of Editorial
Austin or New York or San Francisco or Seattle
$346k-$421k/yr OnsiteFull Time
Proven experience owning editorial voice and content strategy for technical audiences, strong writing and editing, ability to extract stories from engineers, and build editorial processes; portfolio or executive briefing experience a plus.
2w
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Medical Reception Specialist and Clinic Assistant
Broken Arrow, Oklahoma, United States
$18-$21/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years office experience in a patient-driven industry, strong interpersonal and problem-solving skills, clear voice, familiarity with word processing/database software, ability to manage busy office.
1mo
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Reno, NV: Light Picker/Packer: 2nd shift $18.00/hr
Reno, Nevada, United States
$18/hr OnsiteFull Time
Ability to pick and pack orders using RF/voice automation, process returns, stand entire shift, lift regularly up to 25 lbs (occasionally 35 lbs), basic reading/math, minimum age 16.
RF, voice automation, computer
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