19 vp customer jobs at 16 companies in Boston, MA
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VP, Customer Solutions
Franklin, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOEBachelor's degree; 5+ years in supply chain, 3PL or related sales; strong knowledge of WMS/TMS, Salesforce; excellent communication, negotiation, and leadership; proactive self-starter with strategic and analytical abilities.
Salesforce, Warehouse Management Systems, Transportation Management Systems, Microsoft Office
3w
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VP of Customer Marketing
Boston, Massachusetts, United States
$170k-$280k/yr RemoteFull Time
12+ YOE12–15+ years B2B SaaS marketing leadership with experience in customer advocacy, community, lifecycle marketing, and customer insight measurement (NPS, engagement). Strong cross-functional collaboration and executive communication.
1w
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VP, Professional Services
Boston or United States
$240k-$300k/yr HybridFull Time
8+ YOE3+ MgmtRequires 8+ years in Customer Success, postsales, or revenue leadership, including 3–5 years managing managers or scaling a multifunction postsales organization, plus enterprise software experience.
Trino, Apache Iceberg, SQL, Iceberg, Delta Lake, Hudi, Presto
6h
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VP, National Accounts
Cambridge or Waltham or United States
$308k-$380k/yr FieldFull Time
15+ YOE3+ MgmtBachelor's degree, 15+ years in account management with dialysis organization customers, 3+ years on a commercial leadership team, clinical/scientific expertise, established customer relationships, and a valid driver's license.
1mo
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Vice President, Engineering
Billerica, Massachusetts, United States
OnsiteFull Time
12+ YOE5+ MgmtBachelor's in engineering,12+ years progressive engineering leadership with multi-site experience,5+ years people management,Lean/Six Sigma knowledge,customer engagement,proficiency with CAD and project tools.
SolidWorks, AutoCAD, MS Project, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1mo
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Health Solutions Actuarial Vice President
Washington or Boston or New York or Philadelphia or Berkeley Heights or Baltimore or Radnor
$190k-$235k/yr HybridFull Time
10+ YOEFSA or ASA required, 10+ years industry experience, client/project/financial management experience, bachelor’s degree, business development experience, strong analytics and consulting skills.
1w
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Alts Client Services, VP
Boston, Massachusetts, United States
$110k-$189k/yr OnsiteFull Time
10+ YOECollege degree preferred in finance or management, 10+ years in financial services, private markets or hedge operations experience, client management, issue resolution, analytical thinking, and willingness to travel.
KPI, NPS
1w
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Alts Client Services, VP
Boston, Massachusetts, United States
$110k-$189k/yr OnsiteFull Time
10+ YOECollege degree preferred in finance or management, 10+ years in financial services, private markets or hedge operations experience, strong client management, analytical, collaboration, product, and issue-resolution skills; travel required.
2mo
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Vice President of New Customer Growth
Boston or New York City
HybridFull Time
8+ YOE3+ Mgmt8+ years in growth marketing with proven D2C scaling experience, 3+ years managing and recruiting teams, expertise in omni-channel measurement, attribution and incrementality, experience with social commerce and AI tooling, executive presence.
TikTok Shop, Amazon, AI, TV/CTV, MMM
1w
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Regional Vice President - Enterprise Sales
United States or Austin or Boston or San Francisco or New York City
$207k-$253k/yr RemoteFull Time
3+ MgmtRequires 3+ years of formal sales leadership, enterprise sales and strategic customer development experience, startup experience, complex Fortune 500 deal success, forecasting, business reporting, Salesforce, and sales methodology expertise.
Zendesk, Salesforce, Snowflake, MEDDPICC
1mo
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Senior Vice President, Client Service Executive
Lake Mary or Pittsburgh or Boston
$104k-$190k/yr HybridFull Time
7+ YOEBachelor's required (MBA preferred),7+ years in operations or client services,experience managing major client relationships,strong communication and analytical skills.
2mo
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Vice President, Trade Compliance, Logistics
Framingham, Massachusetts, United States
$189k-$245k/yr OnsiteFull Time
10+ YOE6+ MgmtOversee U.S. importing, supply chain security, regulatory compliance; lead risk management; collaborate with government agencies; Bachelor’s degree; 10+ years regulatory experience; Customs/CBP ties a plus.
4w
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Senior Vice President, Client Value Management
New York or Chicago or Waltham or Boston or Toronto or London
HybridFull Time
10+ YOEFounding leader to build CVM function; ~10+ years client-facing leadership; experience building post-sales/customer success organizations; ownership of GRR/NRR; financial services experience preferred; executive communication and portfolio analysis skills.
1w
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VP, Product Payments Experience & Customer Loyalty
Boston, Massachusetts, United States
$250k-$300k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years product management with 5+ years leading at VP level; deep payments and global market experience; expertise in conversion optimization, loyalty programs, analytics, AI-enabled product development, and executive leadership.
Amplitude, Mixpanel, Looker, Tableau, Figma, Jira, Confluence
2mo
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Vice President, Software Engineering (Zagreb, City of Zagreb, HR, 10000)
Zagreb or Boston or Tokyo or Shanghai or Croatia or Slovenia or India
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in software product development with 5+ years in senior engineering/product leadership; experience leading distributed teams, regulated life-sciences or healthcare software delivery, SaaS/CI/CD/cloud-native architecture, stakeholder and customer engagement.
LifeSphere Regulatory (LSRG), RIMS, NavaX Regulatory Products, Sporify, CI/CD, PI Planning, AI-assisted development tooling, GenAI, GxP, eCTD, IDMP, RIM, SaaS
1w
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VP, Success Management - Portfolio Leader
Chicago or Boston or New York City or Atlanta or San Francisco
$222k-$427k/yr HybridFull Time
10+ YOE7+ Mgmt15+ years leading teams in enterprise software; 7+ years customer success leadership; 10+ years enterprise software experience; strong executive engagement, financial acumen, and AI/data experience; willingness to travel up to 50%.
Salesforce, Agentforce, Signature Success, Accelerator
1mo
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Senior Vice President, Client Service Executive
Everett or Boston or New York City
$102k-$171k/yr OnsiteFull Time
7+ YOEBachelor's degree (MBA preferred), 7+ years client services or operations experience, proven client relationship and service delivery skills, ability to manage complex client issues and influence cross-functional teams.
2mo
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Application, Infrastructure & Service Management, VP
Burlington or Clifton or Princeton
$120k-$203k/yr HybridFull Time
10+ YOEBS in technical discipline; 10+ years of experience; SQL/MS SQL Server; production support; strong customer service and problem-solving skills.
SQL, MS SQL Server, Python, Perl, PowerShell, Charles River IMS, databases, server operating systems, clusters, FIX
2mo
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
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