1w
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
1d
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Strategic Workforce Planning Analyst
Johnston or Columbus or Stamford or Westwood or New Haven or Newark or Boston or Medford or Bethesda or Mount Laurel or Short Hills or Syracuse or Tarrytown or Cleveland or Mason or Toledo or Harrisburg or Philadelphia
$85k-$110k/yr HybridFull Time
Experience in workforce planning/people analytics; proficiency with SQL and Python or R; experience with Tableau/Power BI; ability to analyze large datasets and present recommendations to stakeholders.
SQL, Python, R, Tableau, Microsoft Power BI, OrgVue, Visier, Workday Adaptive Planning, Workday, Snowflake, Oracle HCM
6d
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Senior Analyst, Workforce Strategy & Intelligence
Boston or Portsmouth or Seattle or Indianapolis or Columbus or Plano or United States
$83k-$176k/yr HybridFull Time
3+ YOEBachelor's in analytics/business/HR/economics,3+ years workforce/HR/analytics experience,proficiency with SQL,Excel,Python/R,and visualization tools;strong analytical,communication,and stakeholder skills.
SQL, Microsoft Excel, Python, R, Tableau, Power BI
2w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
1w
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Management Analyst (Human Capital Analytics Analyst)
Lowell or Irving or Fort Belvoir
$97k-$158k/yr OnsiteFull Time
1+ YOEExperience leading workforce/manpower analyses, building dashboards and analytical models, compiling and validating human capital data, and advising senior leaders; must be U.S. citizen and meet federal grade qualifications.
USA Hire
1mo
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Sr. Financial Analyst
Danvers or Cambridge
$95k-$115k/yr HybridFull Time
5+ YOEBachelor's in finance/accounting required; 5+ years budgeting, forecasting and financial analysis; 3+ years supporting executive partners; workforce planning and operating expense experience preferred; advanced Microsoft Excel; experience with Planful and Power BI.
Microsoft Excel, Planful, Power BI
4d
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Data Quality & Service Design Specialist
Boston, Massachusetts, United States
$72k-$104k/yr HybridFull Time
3+ YOEMinimum 3 years EDP experience including 1 year systems analysis; ability to collect user requirements, write specs and test plans; familiarity with SaaS, workforce development programs, federal/state reporting, and testing/documentation.
SaaS, CRM, analytics platforms, Microsoft Office, SharePoint, Teams