3+ YOEAssociates degree or equivalent; minimum 3 years workforce analysis or call center experience; strong Microsoft Excel and analytical skills; operational call center knowledge and workforce management tool experience preferred.
Microsoft Excel, Microsoft Office, Microsoft Teams, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
1+ YOEBachelor's degree preferred; 2+ years in call center/workforce management; scheduling/analysis experience; proficient in Excel and scheduling platforms.
2+ YOEHigh School/GED and 2 years workforce management/scheduling or analytics experience; advanced Microsoft Excel and Workday proficiency; knowledge of labor laws and strong communication and data analysis skills.
Miami or Orlando or Tampa or Atlanta or Houston or Dallas or Florida or Georgia or Texas or North Carolina
RemoteFull Time
Carnival Corporation & plcNYSE: CCL: Operates a global fleet of passenger cruise ships.
1+ YOE1–2 years workforce planning experience and 2 years contact center experience required. Proficiency with Microsoft Office/Excel and NICE workforce tools. Strong analytical, communication, and scheduling skills; Bachelor's degree preferred.
NICE IEX, NICE CXONE, NICE Webstation, Microsoft Office, Microsoft Excel
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
6+ YOE6+ years in workforce analytics/planning; 3+ years forecasting; labor modeling and WFM; strong Excel; data analysis and stakeholder communication.
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEBachelor's degree or equivalent, 2+ years working with structured data and developing reports using SQL/Python/R, proficiency with MS 365 (especially Excel), strong problem-solving and communication skills.
SQL, TSQL, Python, R, MS 365 Office Suite, Microsoft Excel, Tableau, Power BI, Databricks
UCSF Health: Academic medical center providing advanced patient care and research.
2+ YOEBachelor's degree or equivalent, 2+ years working with structured data using SQL/Python/R, 2+ years developing reports from large datasets, proficiency with MS 365 (Excel), strong communication and analytic skills.
SQL, Python, R, MS 365 Office Suite, Microsoft Excel, Tableau, Power BI, Databricks
AssistRx: Software platform for specialty therapy initiation and patient support.
5+ YOEExperience with WFM/WFO administration, contact center staffing and forecasting, advanced Excel, data analysis, CRM familiarity, and 5+ years contact center/workforce experience.
WFM, WFO, ADP, New Leaf, JIRA, CRM, Microsoft Excel
MascoNew York Stock Exchange: MAS: Manufactures and distributes home improvement and building products.
Experience with HRIS, strong Microsoft Excel skills, working with large workforce datasets, communication and influencing skills, and knowledge of workforce planning and HR compliance.
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
2+ YOE2+ years workforce management or related operations experience; strong SQL and data visualization skills (Hex, Looker); capacity planning, forecasting, vendor management, and strong communication.
Delta FaucetNYSE: MAS: Manufactures residential and commercial faucets and plumbing fixtures.
Experience with HRIS, large workforce datasets, strong Microsoft Excel skills, workforce planning knowledge, communication and ability to influence, and understanding of HR policies and compliance.
North Central Texas Council of Governments: Voluntary association coordinating regional planning for North Texas.
3+ YOEBachelor's degree and minimum 3 years related experience. Experience with workforce data, labor market analysis, dashboards, ETPL/TOL processes, data quality, visualization, stakeholder engagement, and basic scripting/automation.
Nova Southeastern University: Provides academic degree programs and conducts scientific research.
4+ YOEBachelor's degree required, 4+ years workforce/HR analytics experience, proficiency with Microsoft Excel and HRIS, workforce forecasting and scenario modeling, strong communication and data visualization skills.
ComplexCare Solutions: Provides health assessments and clinical engagement for health plans.
3+ YOE3+ years workforce planning experience, expert Microsoft Office (Word, Excel, Outlook, Access, PowerPoint), forecasting and WFM knowledge, experience with IEX preferred, strong analytical and communication skills, bachelor’s degree or equivalent experience.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, IEX
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
2+ YOEBachelor’s degree in statistics, business or related field, or equivalent experience; 2+ years workforce management scheduling and forecasting software and inbound contact center experience; strong Excel and data analysis skills; English proficiency; ability to manage multiple projects with confidentiality.
Excel, Access, IEX, Blue Pumpkin, Aspect eWorkforce Management
Pilot Company: Operates travel centers and truck stops across North America.
10+ YOEBachelor's required (Master's preferred), 10+ years in workforce planning/analytics or related fields, expertise in workforce strategy, scenario modeling, Workday/UKG, advanced analytics (Excel, SQL), and executive storytelling. Must be authorized to work in the U.S.
Workday, UKG, Microsoft Excel, SQL, Microsoft Power BI, Tableau
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
2+ YOE2+ years workforce management or contact center analytics experience; strong data analysis, forecasting, staffing, and communication skills; Microsoft Office proficiency.