8 workforce analyst jobs at 8 companies in Blackstone, MA
1mo
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
3mo
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Workforce & Talent Insights Analyst
Lakeville, Massachusetts, United States
$65k-$89k/yr RemoteFull Time
3+ YOEBachelor’s in data analytics, IO psychology, HR, or related; strong analytics; Power BI; 3 years in analytics; Workday preferred; remote role
Power BI, Workday
1w
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Business Systems Analyst, Workforce Modernization
Boston, Massachusetts, United States
$122k/yr OnsiteFull Time
3+ YOEBachelor's degree and three years of business, operations, systems analysis, or project management experience. Requires Microsoft Office proficiency, communication skills, data-driven decision-making, and independent project management.
HASTUS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Teams
22h
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Scheduling Event Forecaster
Pittsburgh or Johnston
HybridFull Time
1+ YOERequires 1–3 years of workforce management experience, strong analytical and numerical skills, WFM tool experience, and proficiency in Excel or Google Sheets.
Verint, NICE, Genesys, Microsoft Excel, Google Sheets
3d
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Procurement Analyst
Anchorage County or Huntsville or Mobile County or North Little Rock or San Francisco or Los Angeles County or Sacramento or San Francisco or South San Francisco or District of Columbia or Jacksonville or Atlanta or Savannah or Chicago or Rock Island or Louisville or New Orleans or Salt Lake City or Seattle or Phoenix or Los Angeles or Denver or Washington or Miami or Indianapolis or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Concord or Baltimore or Detroit or North Saint Paul or Saint Paul or Saint Louis or Vicksburg or Wilmington or Omaha or Buffalo or Fort Hamilton or New York County or Cincinnati or Tulsa or Philadelphia or Pittsburgh or Charleston County or Memphis or Nashville or Dallas or Fort Worth or Galveston or Alexandria or Norfolk County or Winchester or Walla Walla or Huntington
$106k-$173k/yr OnsiteFull Time
1+ YOEBachelor's degree or qualifying exemption and one year of specialized procurement experience involving contracting policy, acquisition regulations, automated systems, workforce development, and complex studies.
2d
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Front Office Operations Analyst
San Francisco or Lakewood or Washington or Atlanta or Chicago or Boston or Kansas City or New York City or Philadelphia or Fort Worth or Tacoma
$108k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 supporting workforce operations through hiring-metric analysis, briefings, recommendations, and HR coordination; U.S. citizenship and Tier 2 background investigation required.
spreadsheet, slide presentation, email, calendar, document, file folder management software
3w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
1mo
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Data Quality & Service Design Specialist
Boston, Massachusetts, United States
$72k-$104k/yr HybridFull Time
3+ YOEMinimum 3 years EDP experience including 1 year systems analysis; ability to collect user requirements, write specs and test plans; familiarity with SaaS, workforce development programs, federal/state reporting, and testing/documentation.
SaaS, CRM, analytics platforms, Microsoft Office, SharePoint, Teams