12 workforce analyst jobs at 8 companies in Boston, MA
2w
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
2w
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Senior Analyst, Workforce Strategy & Intelligence
Boston or Portsmouth or Seattle or Indianapolis or Columbus or Plano or United States
$83k-$176k/yr HybridFull Time
3+ YOEBachelor's in analytics/business/HR/economics,3+ years workforce/HR/analytics experience,proficiency with SQL,Excel,Python/R,and visualization tools;strong analytical,communication,and stakeholder skills.
SQL, Microsoft Excel, Python, R, Tableau, Power BI
4w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
1w
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Management & Program Analyst (Workforce Management)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yr OnsiteFull Time
1+ YOERequires specialized experience in workforce management including position management, staffing, performance management, awards, and workers' compensation; 1 year specialized experience at next lower grade.
2mo
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Sr. Financial Analyst
Danvers or Cambridge
$95k-$115k/yr HybridFull Time
5+ YOEBachelor's in finance/accounting required; 5+ years budgeting, forecasting and financial analysis; 3+ years supporting executive partners; workforce planning and operating expense experience preferred; advanced Microsoft Excel; experience with Planful and Power BI.
Microsoft Excel, Planful, Power BI
1d
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Analyst HR Reporting Delivery
Salisbury or Chicago or Quincy or Carlisle or Scarborough or Hyattsville or Mauldin
$63k-$95k/yr HybridFull Time
1+ YOERequires an associate degree or equivalent experience, 1–2 years of HR data analytics or transferable BI experience, Excel, Power BI, SQL, communication, statistical, and data-quality skills.
Azure SQL, SuccessFactors, Power BI, SQL, Microsoft Excel, ServiceNow, DAX, M Query, SQL Server Management Studio (SSMS), T-SQL, SuccessFactors Employee Central, SuccessFactors Learning, SuccessFactors Recruiting & Onboarding, SuccessFactors Talent, SuccessFactors Employee Central Payroll (ECP), MuleSoft, DataBricks, Kronos, Workforce Dimensions, PeopleSoft, Cyborg, R, Python
1d
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Analyst HR Reporting Delivery
Quincy or Salisbury or Chicago or Carlisle or Scarborough or Hyattsville or Mauldin
$73k-$109k/yr HybridFull Time
1+ YOERequires an associate degree or equivalent experience, 1–2 years of HR data analytics or transferable BI experience, Excel, Power BI, SQL, communication, data analysis, and documentation skills.
Azure SQL, Microsoft Excel, Microsoft Power BI, DAX, M Query, SQL, SQL Server Management Studio (SSMS), T-SQL, ServiceNow, SuccessFactors, SuccessFactors Employee Central, SuccessFactors Learning, SuccessFactors Recruiting & Onboarding, SuccessFactors Talent, SuccessFactors Employee Central Payroll (ECP), MuleSoft, Data Bricks, Kronos, Workforce Dimensions, PeopleSoft, Cyborg, R, Python
1d
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Analyst HR Reporting Delivery
Scarborough or Salisbury or Chicago or Quincy or Carlisle or Hyattsville or Mauldin
$63k-$95k/yr HybridFull Time
1+ YOEAssociate degree or equivalent experience, 1–2 years of HR data analytics or transferable BI experience, Excel, Power BI, DAX, M Query, SQL, communication, and data analysis skills.
Microsoft Excel, Power BI, DAX, M Query, SQL, ServiceNow, Azure SQL, SuccessFactors, SuccessFactors Employee Central, SuccessFactors Learning, SuccessFactors Recruiting & Onboarding, SuccessFactors Talent, SuccessFactors Employee Central Payroll, SSMS, T-SQL, MuleSoft, Data Bricks, Kronos, Workforce Dimensions, PeopleSoft, Cyborg, R, Python
1d
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Analyst HR Reporting Delivery
Carlisle or Salisbury or Chicago or Quincy or Scarborough or Hyattsville or Mauldin
$63k-$95k/yr HybridFull Time
1+ YOEAssociate degree or equivalent experience; 1–2 years of HR data analytics or transferable BI experience; Excel, Power BI, DAX, M Query, SQL, communication, statistical, and data-quality skills.
Power BI, SQL, Microsoft Excel, DAX, M Query, ServiceNow, SuccessFactors, Azure SQL, SQL Server Management Studio (SSMS), T-SQL, DataBricks, Kronos, Workforce Dimensions, PeopleSoft, MuleSoft, R, Python
1d
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Analyst HR Reporting Delivery
Hyattsville or Salisbury or Chicago or Quincy or Carlisle or Scarborough or Mauldin
$73k-$109k/yr HybridFull Time
1+ YOEAssociate degree or equivalent experience; 1–2 years of HR data analytics or transferable BI experience. Requires Excel, Power BI, SQL, communication, documentation, and data analysis skills; bachelor's preferred.
Power BI, SQL, Microsoft Excel, DAX, M Query, ServiceNow, Azure SQL, SuccessFactors, SQL Server Management Studio (SSMS), T-SQL, MuleSoft, Databricks, Kronos, Workforce Dimensions, PeopleSoft, Cyborg, R, Python
1w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
2w
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Data Quality & Service Design Specialist
Boston, Massachusetts, United States
$72k-$104k/yr HybridFull Time
3+ YOEMinimum 3 years EDP experience including 1 year systems analysis; ability to collect user requirements, write specs and test plans; familiarity with SaaS, workforce development programs, federal/state reporting, and testing/documentation.
SaaS, CRM, analytics platforms, Microsoft Office, SharePoint, Teams