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2 workforce analyst jobs at 2 companies in Delaware

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Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE)
Philadelphia or New Jersey or Delaware
HybridFull Time
Independence Blue Cross
Independence Blue Cross: Provides health insurance plans and managed care services.
5+ YOE2+ Mgmt5+ years performing WFM forecasting and scheduling in multi-site contact centers, advanced WFM and presentation skills, 2+ years supervising preferred, strong Excel and analytics experience.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, Tableau, Microsoft Authenticator
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Sr Director Analyst Enterprise and Workforce Cost Modeling (REMOTE US)
Delaware or United States or North America
$172k-$203k/yr RemoteFull Time
Gartner
GartnerNYSE: IT: Provides research and advisory services for business leaders.
12+ YOEBachelor's degree +12+ years or equivalent experience; expertise in econometric/statistical modeling, labor market and talent analytics; strong written/verbal skills, executive presence, and ability to publish research and advise CHROs; willingness to travel up to 25%.
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