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Workforce Management Analyst I
Williamsville, New York, United States
$21-$34/hr HybridFull Time
1+ YOEAssociate's degree (or equivalent combination of education/experience), 1+ years relevant experience, analytical and organizational skills, proficiency with spreadsheet/database and scheduling software, experience with workforce management software preferred.
queue management software, scheduling software, Time and Attendance System, workforce management software, spreadsheet and database software, pertinent spreadsheet software, pertinent database software
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Workforce Scheduling Senior Analyst
Richardson or Virginia Beach or Getzville or Indianapolis or Tucson or Tampa or Lakeland or Fredericksburg or Melville
$52k-$101k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years WFM experience in contact centers, 1+ year NICE WFM scheduling, strong stakeholder and presentation skills, forecasting and staffing knowledge, Excel and reporting tool experience.
NICE Workforce Management, NICE WFM, Employee Engagement Manager (EEM), Real-Time Adherence, Microsoft Excel, Power BI, Tableau, AWS Connect, Amazon Quick
3w
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HR Analyst
New York or Buffalo
$80k-$100k/yr OnsiteFull Time
3+ YOE3+ years HR analytics/compensation/HRIS experience, Bachelor’s degree required, advanced Microsoft Excel, HRIS (ADP Workforce Now) and dashboarding (Power BI/Tableau) experience, compensation analysis knowledge.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, ADP Workforce Now, Power BI, Tableau