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4 workforce analyst jobs at 4 companies in Gardner, MA

2w
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
Health Plans, Inc.
Health Plans, Inc.: Administers customized self-funded health and benefit plans for employers.
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
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3w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
Fallon Health
Fallon Health: Provides health insurance and integrated care for seniors.
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
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2mo
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Sr. Financial Analyst
Danvers or Cambridge
$95k-$115k/yr HybridFull Time
Copyright Clearance Center
Copyright Clearance Center: Provides collective copyright licensing and content management solutions globally.
5+ YOEBachelor's in finance/accounting required; 5+ years budgeting, forecasting and financial analysis; 3+ years supporting executive partners; workforce planning and operating expense experience preferred; advanced Microsoft Excel; experience with Planful and Power BI.
Microsoft Excel, Planful, Power BI
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1w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
Wind River Environmental
Wind River Environmental: Provides septic pumping, grease trap cleaning, and wastewater management.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
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