9 workforce analyst jobs at 6 companies in Hellertown, PA
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Vendor, Financial & Workforce Planning Analyst
Charlotte or Malvern
HybridFull Time
Vanguard: Global investment management and financial services provider.
3+ YOERequires 3+ years in financial planning, procurement, vendor management, business operations, or related work; analytical, modeling, communication, Microsoft Office, and process improvement skills; undergraduate degree or equivalent.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Claude, Microsoft Copilot
Vanguard: Provides mutual funds, ETFs, and investment management services.
3+ YOE3+ years experience in financial planning, procurement or vendor management; strong financial modeling, analytics, and communication; advanced Microsoft Office; undergraduate degree required; experience with automation/AI preferred.
Claude, Microsoft Copilot, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams
Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
Independence Health Group: Provides health insurance and healthcare administration services.
5+ YOE2+ Mgmt5+ years WFM experience in multi-site contact centers, 2+ years supervisory experience preferred, advanced WFM and routing platform skills, Excel and reporting tool proficiency, strong analytical and communication skills.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, PowerBI, Tableau, Microsoft Authenticator
Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE)
Philadelphia or New Jersey or Delaware
HybridFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
5+ YOE2+ Mgmt5+ years performing WFM forecasting and scheduling in multi-site contact centers, advanced WFM and presentation skills, 2+ years supervising preferred, strong Excel and analytics experience.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, Tableau, Microsoft Authenticator
Southeastern Region Apprenticeship and Training Representative (Workforce Development Analyst 2)
Bucks County or Montgomery County or Philadelphia County or Delaware County or Chester County
$61k-$92k/yrHybridFull Time
Pennsylvania Liquor Control Board: Regulates alcohol distribution and operates state-owned wine and spirits stores.
1+ YOEOne year as a Workforce Development Analyst 1 or two years of technical workforce development experience plus a bachelor’s degree, PA residency, federally compliant ID at conditional offer, ability to perform essential functions.
Southeastern Region Apprenticeship and Training Representative (Workforce Development Analyst 2)
Bucks County or Montgomery County or Philadelphia County or Delaware County or Chester County
$61k-$92k/yrHybridFull Time
Pennsylvania Liquor Control Board: Regulates alcohol distribution and operates state-owned wine and spirits stores.
1+ YOEOne year as Workforce Development Analyst 1 or two years technical workforce development experience plus a bachelor's, or equivalent; must meet PA residency and provide federally compliant ID; able to perform essential functions.
Middlesex County: Provides essential government services to its residents.
2+ YOE2–3 years in workforce development or employer engagement; strong networking, communication, and data analysis; Bachelor's degree in a related field.
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
3+ YOE3+ years contact center or workforce management experience; experience with Vonage, Salesforce, Genesys Cloud CX, NICE CXone, Five9, Avaya, Verint or NICE IEX; advanced Microsoft Excel; strong analytical and communication skills.