HiringCafe
Join our community

4 workforce analyst jobs at 4 companies in Killingly Center, CT

2w
Save
Mark Applied
Hide
Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
Health Plans, Inc.
Health Plans, Inc.: Administers customized self-funded health and benefit plans for employers.
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
Job PostingView all
1w
Save
Mark Applied
Hide
Strategic Workforce Planning Analyst
Johnston or Columbus or Stamford or Westwood or New Haven or Newark or Boston or Medford or Bethesda or Mount Laurel or Short Hills or Syracuse or Tarrytown or Cleveland or Mason or Toledo or Harrisburg or Philadelphia
$85k-$110k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
Experience in workforce planning/people analytics; proficiency with SQL and Python or R; experience with Tableau/Power BI; ability to analyze large datasets and present recommendations to stakeholders.
SQL, Python, R, Tableau, Microsoft Power BI, OrgVue, Visier, Workday Adaptive Planning, Workday, Snowflake, Oracle HCM
Job PostingView all
3w
Save
Mark Applied
Hide
Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
Fallon Health
Fallon Health: Provides health insurance and integrated care for seniors.
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
Job PostingView all
6d
Save
Mark Applied
Hide
Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
Wind River Environmental
Wind River Environmental: Provides septic pumping, grease trap cleaning, and wastewater management.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
Job PostingView all