1mo
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Workforce Scheduling Analyst II
Virginia or Michigan or Florida or New York or Missouri or Nevada or California
$27-$49/hr RemoteFull Time
2+ YOEBachelor's degree and 2+ years related experience (or equivalent); workforce scheduling, forecasting, and contact center analytics experience; ability to build staffing recommendations and analyze performance metrics; must be authorized to work in the U.S. without sponsorship.
1d
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Workforce Management Senior Forecasting Analyst
Wilmington or Henderson
$90k-$130k/yr OnsiteFull Time
Experience in data analysis and forecasting, proficiency with Python and Microsoft Office, familiarity with workforce management and forecasting techniques, stakeholder management and communication skills.
Python, Microsoft Office, AWS
1mo
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Senior Workforce Management Analyst - Full Time (Call Center LV)
Las Vegas, Nevada, United States
OnsiteFull Time
3+ YOEHigh school diploma, 3+ years contact center experience, proficiency with WFM processes, intermediate Microsoft Office (Excel, PowerPoint, Word), familiarity with reporting/WFM software; strong analytical and communication skills.
IEX, SQL, VB, Showcase, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Workforce Management Analysis - Full Time (Call Center)
Las Vegas, Nevada, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ years contact center experience (1 year customer service), familiarity with WFM and reporting software, typing ability, knowledge of scheduling and intraday WFM processes, strong communication, analytical and organizational skills, and basic math.
IEX, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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People & Culture Reporting & Org Chart Analyst (Temporary) (Las Vegas, NV, US, 89113)
Las Vegas, Nevada, United States
$25-$40/hr OnsiteTemporary
Maintaining accurate workforce reports and org charts, validating data across sources, supporting ad hoc reporting, and using HRIS/SuccessFactors and advanced Excel for People & Culture metrics and analytics.
People Center/SuccessFactors, SuccessFactors, HRIS, Microsoft Excel