6 workforce analyst jobs at 6 companies in Sharon, MA
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
Health Plans, Inc.: Administers customized self-funded health and benefit plans for employers.
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Massachusetts Bay Transportation Authority: Operates public transportation services in the Greater Boston area.
3+ YOEBachelor's degree and three years of business, operations, systems analysis, or project management experience. Requires Microsoft Office proficiency, communication skills, data-driven decision-making, and independent project management.
HASTUS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Teams
Anchorage County or Huntsville or Mobile County or North Little Rock or San Francisco or Los Angeles County or Sacramento or San Francisco or South San Francisco or District of Columbia or Jacksonville or Atlanta or Savannah or Chicago or Rock Island or Louisville or New Orleans or Salt Lake City or Seattle or Phoenix or Los Angeles or Denver or Washington or Miami or Indianapolis or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Concord or Baltimore or Detroit or North Saint Paul or Saint Paul or Saint Louis or Vicksburg or Wilmington or Omaha or Buffalo or Fort Hamilton or New York County or Cincinnati or Tulsa or Philadelphia or Pittsburgh or Charleston County or Memphis or Nashville or Dallas or Fort Worth or Galveston or Alexandria or Norfolk County or Winchester or Walla Walla or Huntington
$106k-$173k/yrOnsiteFull Time
U.S. Army Corps of Engineers: Provides public engineering, design, and construction management services.
1+ YOEBachelor's degree or qualifying exemption and one year of specialized procurement experience involving contracting policy, acquisition regulations, automated systems, workforce development, and complex studies.
Wind River Environmental: Provides septic pumping, grease trap cleaning, and wastewater management.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
3+ YOEMinimum 3 years EDP experience including 1 year systems analysis; ability to collect user requirements, write specs and test plans; familiarity with SaaS, workforce development programs, federal/state reporting, and testing/documentation.
SaaS, CRM, analytics platforms, Microsoft Office, SharePoint, Teams