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1 workforce analyst job at 1 company in Smithfield, NC

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Senior Workforce Management Analyst
Raleigh, North Carolina, United States
OnsiteFull Time
Civic Federal Credit Union
Civic Federal Credit Union: Member-owned financial cooperative serving North Carolina government employees.
7+ YOE7-9 years in Workforce Management; Genesys Cloud CX WFM experience; analyze performance data; knowledge of ASA, AHT, FTE; problem-solving; onsite work; occasional travel.
Genesys Cloud CX, Excel, SQL, BI software
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