4 workforce analytics lead jobs at 3 companies in Joppatowne, MD
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Retention & Workforce Planning Coordinator, Grant Service Specialist III (NCS) - Baltimore Police Department
Baltimore, Maryland, United States
$68k-$116k/yr OnsiteFull Time
4+ YOE2+ MgmtBachelor's degree in related field, 4 years professional experience in program/workforce planning or related area, plus 2 years leading projects or supervising; skills in project management, policy, stakeholder engagement, research, and workforce analytics.
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Lead Analyst - ADP
Baltimore, Maryland, United States
$110k-$150k/yr HybridFull Time
7+ YOE7+ years in HR systems/workforce management with hands-on ADP Globalview/Celegro and SAP SuccessFactors experience; global payroll/integration expertise and strong stakeholder, analytical, and communication skills.
ADP, ADP Globalview, ADP Workforce Manager, Celegro, SAP SuccessFactors, APIs
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Director of Patient Services
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtLead patient access and contact center operations, drive process improvement, manage leaders, oversee analytics, workforce planning, and technology to improve patient experience and revenue.
EMR, CMS, PMS, CRM, IVA
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Director of Patient Services
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtProven call center leadership with experience in operational transformation, workforce planning, budget management, AI/CRM adoption, analytics-driven decision making; 4+ years call center management and 3+ years leading people; high school required, bachelor\u0002s preferred.
AI assistants, IVA platforms, CRM, EMR, CMS, PMS, workforce management software, contact center technologies