2 workforce analytics lead jobs at 2 companies in Phoenix, AZ
1mo
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WFM Lead, NA Contact Center
Phoenix or O'Fallon or Whitehouse Station
$103k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in business/finance/statistics/operations, 5+ years WFM in contact center, strong forecasting and analytics, Microsoft Excel/PowerPoint proficiency, excellent communication and contact-center metric knowledge.
Microsoft Excel, Microsoft PowerPoint, NICE CXone, Python, R
2mo
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Director, HR Operations
Phoenix or United States
RemoteFull Time
7+ YOE3+ Mgmt7+ years HR Operations/People Ops; 3+ years leading HR teams; strong HRIS experience (ADP Workforce Now, Zendesk, Greenhouse); process automation; analytics; cross-functional leadership; Bachelor's preferred.
ADP Workforce Now, Zendesk, Greenhouse ATS, AI-enabled tools, Power BI