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Workforce Management Specialist I
Mooresville or Alaska or California or Hawaii
$18-$30/hr RemoteFull Time
Knowledge of workforce management and contact center systems, strong analytical and critical thinking, ability to handle sensitive data, audit or quality experience preferred, advanced Excel skills.
NICE IEX, EEM, Microsoft Excel
1mo
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WFM Senior Data Analyst
Mooresville, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years in workforce planning, data science, or data modeling; bachelor’s in relevant field (or equivalent experience); 2+ years with BI tools, SQL, and Microsoft Office; 1+ year with Python/R/Java; strong analytical and cross-functional collaboration skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MicroStrategy, TM1, Hyperion/Essbase, Business Objects, Cognos, Teradata, SQL, Tableau, Qlik, Microsoft Power BI, Python, R, Java
1mo
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Senior Business Analyst – Store Operations AI & Innovation
Mooresville, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's in operations/management/engineering/business analysis or equivalent; 3 years experience in workforce planning/data science/data modeling; experience with BI and visualization tools, SQL, A/B testing, Agile, and translating AI outputs for business.
MicroStrategy, Business Objects, Cognos, Google Cloud BigQuery, Teradata, SQL, Tableau, Qlik, Microsoft Power BI, Genetec