2 workforce management analyst jobs at 1 company in Berkeley, MO
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Workflow Resource Analyst, Service
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
3+ YOEBachelor's degree in business or equivalent preferred; 3+ years of contact center or functional experience and call center experience. Requires forecasting, analytics, workforce management, communication, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Verint, NiCE/IEX
3d
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Workflow Resource Analyst, Service
Tempe or St. Louis
HybridFull Time
3+ YOEBachelor's degree in business or equivalent experience preferred; 3+ years of contact center and call center experience; workforce management experience preferred; strong analytical, mathematical, communication, and organizational skills.
Verint, NiCE/IEX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access