2 workforce management analyst jobs at 2 companies in Delaware
1mo
Save
Mark Applied
Hide
Workforce Management Senior Forecasting Analyst
Wilmington or Henderson
$90k-$130k/yr OnsiteFull Time
Experience in data analysis and forecasting, proficiency with Python and Microsoft Office, familiarity with workforce management and forecasting techniques, stakeholder management and communication skills.
Python, Microsoft Office, AWS
1mo
Save
Mark Applied
Hide
Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE)
Philadelphia or New Jersey or Delaware
HybridFull Time
5+ YOE2+ Mgmt5+ years performing WFM forecasting and scheduling in multi-site contact centers, advanced WFM and presentation skills, 2+ years supervising preferred, strong Excel and analytics experience.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, Tableau, Microsoft Authenticator