9 workforce management analyst jobs at 9 companies in Florida
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Management & Program Analyst (Workforce Management)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yrOnsiteFull Time
U.S. Customs and Border Protection: Secures United States borders and facilitates international trade and travel.
1+ YOERequires specialized experience in workforce management including position management, staffing, performance management, awards, and workers' compensation; 1 year specialized experience at next lower grade.
Emovis: Global provider of electronic tolling and intelligent mobility solutions.
1+ YOE1-2 years contact center WFM experience preferred; high school diploma or equivalent required; availability during contact center hours; strong communication, analytical, and time-management skills.
Verint, IEX, Alvaria, Genesys Cloud WEM, Microsoft Office Suite
Management & Program Analyst (Operating Procedures)
Pensacola, Florida, United States
$90k-$116k/yrOnsiteFull Time
Defense Human Resources Activity: Provides human resources and personnel data management services.
1+ YOEOne year of specialized GS-11-equivalent experience developing and evaluating education or workforce programs, managing contracts, performing ACOR duties, and overseeing budgets, invoices, and contractor performance.
CitiNYSE: C: Global diversified financial services holding.
Strong analytical, communication, presentation, and relationship-management skills; experience with workforce management and data analysis; Bachelor's degree or equivalent required, Master's preferred.
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
2+ YOE2+ years contact center workforce management experience, real-time decision-making, forecasting and analytics, strong communication, schedule flexibility for 24x7 coverage, proficiency with WFM platforms and data tools.
Microsoft Office Suite, Kronos, Verint, NICE, SQL, Python, VBA, Tableau
CitiNYSE: C: Providing global banking, investment, and wealth management services.
Bachelor's degree or equivalent experience required (Master's preferred). Strong analytical, communication, and presentation skills; experience with workforce management, forecasting, data analysis, and reporting; ability to partner cross-functionally and present to executives.