3 workforce management analyst jobs at 3 companies in Putnam, CT

1mo
Save
Mark Applied
Hide
Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
Health Plans, Inc.
Health Plans, Inc.: National third-party administrator serving employers and brokers with customized self-funded health benefit plans.
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
1d
Save
Mark Applied
Hide
Workforce Planning Senior Analyst Lead
Dallas or Hartford or Minneapolis or Phoenix or Tampa or Virginia or Maryland or District of Columbia
$73k-$130k/yr RemoteFull Time
Optum Health
Optum HealthNYSE: UNH: Patient-centered healthcare organization providing primary, specialty, surgical, behavioral and home care to communities nationwide.
3+ YOEHigh school diploma/GED, 3+ years in workforce management, 2+ years using workforce management software and forecasting, and 1+ year leading or managing projects.
IEX, Aspect, Workforce Management IEX, Blue Pumpkin, Omni Genesis, PBX, ACD, IVR
1d
Save
Mark Applied
Hide
Scheduling Event Forecaster
Pittsburgh or Johnston
HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
1+ YOERequires 1–3 years of workforce management experience, strong analytical and numerical skills, WFM tool experience, and proficiency in Excel or Google Sheets.
Verint, NICE, Genesys, Microsoft Excel, Google Sheets