4d
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Workforce Manager
Phoenix, Arizona, United States
$54k-$62k/yr OnsiteFull Time
Serve as liaison with clients, manage temporary workforce, assist with reporting, customer-service focused; bachelor’s preferred.
17h
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WORKFORCE DEVELOPMENT MANAGER
Phoenix, Arizona, United States
$64k-$66k/yr OnsiteFull Time
3+ MgmtExperience managing workforce development programs, supervising staff, policy development, data analysis, and stakeholder collaboration; preferred Master's or Bachelor's in Business or Health and 3–5 years management experience.
Google Work Space, Microsoft Office Suite
2mo
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Manager, Workforce Management, Planning & Strategy
Rochester or Phoenix
$74k-$117k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years in workforce planning and management in large multi-site contact centers, 5 years leading people; Bachelor's degree preferred; experience with forecasting, scheduling, finance, KPIs, and Genesys preferred; strong communication and project management skills.
Genesys
2d
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Workforce Planning Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years workforce or labor planning experience, advanced Excel and forecasting skills, experience with labor models and analytics, strong communication and stakeholder management.
Microsoft Excel, Power BI, Tableau, SQL, SAP, Workday, UKG, Kronos, Blue Yonder
1mo
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Workforce Development Manager
Gilbert or Dallas or Irving
FieldFull Time
5+ YOE2+ Mgmt5+ years in workforce development or learning & development with 2+ years managing teams; construction or industrial background; experience delivering training for craft/field audiences; ability to travel 50%+, valid driver’s license, Microsoft Office proficiency.
Microsoft Office Suite, LMS, HRIS
1mo
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Senior Manager, Workforce Management - GUS
Tempe, Arizona, United States
$114k-$190k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in contact/service center operations or workforce management, 3+ years using WFM/telephony tools, workforce management and analytics expertise, team leadership and contingency planning skills.
Aspect, Blue Pumpkin, IEX, Avaya, Cisco
2w
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Manager - Compliance; Workforce Planning
Phoenix or Sunrise or Sandy or Charlotte
$89k-$150k/yr HybridFull Time
Experience in workforce planning, forecasting, capacity planning, reporting, and operational strategy within large-scale or investigative/compliance environments; proven people leadership, strong analytics, stakeholder management, and ability to drive operational improvements. US work eligibility required.
1mo
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Healthcare Workforce Advisory Senior Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
2mo
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Workforce Training & Development Manager (Construction)
Phoenix, Arizona, United States
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years in workforce training for commercial HVAC/plumbing; NCCER experience; OSHA compliance; travel; strong communication.
NCCER, OSHA, LMS, EPA 608
1w
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Senior Workforce Planning Specialist
Tempe, Arizona, United States
$60k-$90k/yr HybridFull Time
Experienced workforce planner with forecasting, statistical modeling, Excel proficiency, contact-center knowledge, WFM systems experience, strong communication and analytical skills; international travel up to twice yearly.
Microsoft Excel
3w
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Manager, Digital Workforce & IAM Product Management (IAM)
Chicago or Tempe
$137k-$234k/yr OnsiteFull Time
Experience leading engineering and product teams, product management for AI/automation and IAM, knowledge of identity/authentication/authorization, cyber security alignment, roadmap and stakeholder management.
IAM, AI Agents, Digital CoWorkers
2mo
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Director, Workforce Partnerships
Los Angeles or Mesa
OnsiteFull Time
7+ YOE7+ years in workforce development or related field; institutional partnerships; curriculum/ training operations; strong cross-functional communication; Bachelor’s in Education/Workforce Development or related field; experience building partnerships.
3w
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Program Lead, Workforce Management
Tempe or New York City
$68k-$89k/yr HybridFull Time
1+ YOE1+ years workforce management experience, experience with NICE IEX or InContact, data-driven/metrics experience, process improvement and workflow design, presentation to senior leadership; proficiency with Excel or Sheets.
NICE IEX, InContact, Microsoft Excel, Sheets, SQL
1mo
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Workforce Management Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Shelton or Arkansas or Alabama or Missouri or Pittsburgh or Nevada or San Antonio or New York City or Tampa or St. Petersburg or Mississippi or Tennessee or Orlando or New Mexico or Kansas or Maitland or Phoenix or Idaho or West Virginia or Gilbert or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Dallas or Connecticut or Arizona or Kentucky
RemoteFull Time
High school diploma, intermediate-to-advanced Microsoft Works Suite, data analysis and forecasting skills, excellent communication and time management; WFM tool experience and 2 years real-time WFM preferred.
Microsoft Works Suite, IEX, Verint, Calabrio, Five9, CXOne WFM
1mo
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Workforce Management Specialist
Fort Worth or Dallas or Tempe or United States
OnsiteFull Time
1+ YOE1+ year contact center experience and 1+ year WFM experience including forecasting and scheduling; bachelor’s degree or equivalent experience; strong analytical, reporting, and communication skills; Microsoft Office proficiency.
Genesys Cloud, SQL, Snowflake, Python, Sigma, Microsoft Office
2w
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Workforce Development Trainer - Bilingual
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEExperience delivering training in construction or related fields, instructional design or certification preferred, 4+ years related experience, ability to assess needs, present to groups, and manage training metrics; bachelor's degree or equivalent.
DocuSign, LinkedIn Learning
2w
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Digital AI Workforce Specialist
United States or Atlanta or Dallas or Fargo or Seattle or San Diego or Phoenix or Denver or Chicago or Austin or Fort Lauderdale
$31-$65/hr HybridFull Time
3+ YOEBachelor's degree in IT, Business or related field; 3+ years technology sales or account management; solution sales or consulting experience; consultative selling and stakeholder engagement skills.
M365 Copilot, Copilot Studio, Copilot Chat, ME3, ME5
1w
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Program Manager, Workforce Development
Mesa or Tempe
$58k-$79k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years' relevant experience; program development, budgeting, curriculum and stakeholder coordination; experience supervising staff and using LMS/CRM/Smartsheet/Airtable.
Learning management systems, CRM, Smartsheet, Airtable, AI enabled tools
1mo
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Workforce Case Manager
Phoenix, Arizona, United States
$20-$24/hr OnsiteFull Time
1+ YOE1+ years case management (or 2+ years progressive human services), high school diploma/GED required (bachelor's preferred), strong communication, documentation, community resource knowledge, ability to lift 30+ lbs, valid driver’s license preferred, Level One Fingerprint Card required for some sites.
Microsoft Office Suite
5d
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Workforce Management Business Systems Analyst
Tempe or Plymouth
$96k-$170k/yr HybridFull Time
6+ YOEBS/BA and 6+ years experience (or equivalent), 2 years SME, proficiency with BI/query tools, relational databases, Microsoft Office and Excel, familiarity with WFM systems, strong analytical and communication skills.
Golden32, Toad, PowerBI, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Visio, Nice IEX, Verint
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