2w
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Workforce Manager
Irving, Texas, United States
HybridFull Time
5+ YOEBachelor's degree in HR/Business, 5+ years workforce planning/scheduling experience, proficiency with NICE CXOne and workforce management tools, strong analytical and spreadsheet skills, knowledge of labor laws.
NICE CXOne, NICE Workforce Management
1w
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WORKFORCE MANAGER
Carrollton, Texas, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree,5–8 years workforce/career development experience,3–5 years supervising teams,proficiency with Microsoft Office and Salesforce,project management and employer engagement skills.
Microsoft Office, Salesforce
3w
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Workforce Manager
Cleveland or Dallas
$65k-$80k/yr OnsiteFull Time
Experience in contact center workforce management, forecasting, scheduling, real-time intraday management, advanced Microsoft Excel, Five9 or WFM software, reporting tools (Power BI/Tableau), and ability to communicate insights to leadership; willingness to travel up to 50%.
Five9, Workforce Management (WFM), Microsoft Excel, Power BI, Tableau
6d
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Workforce Planning Manager
Dallas, Texas, United States
OnsiteFull Time
5+ YOE5+ years experience in workforce planning or contingent workforce management; hands-on Beeline or VMS experience; vendor management, reporting, and process-building skills; bachelor\u0002s degree or equivalent experience.
Beeline
1mo
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Workforce Development Manager
Dallas or Irving
FieldFull Time
5+ YOE2+ Mgmt5+ years in workforce development or training operations (2+ years management), construction or industrial background, ability to manage distributed teams, valid driver’s license, Microsoft Office proficiency, 50%+ regional travel.
Microsoft Office, LMS, HRIS
3w
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Workforce Management Manager
Plano, Texas, United States
OnsiteFull Time
8+ YOE3+ MgmtBachelor's in Business/Operations/Engineering, 8+ years WFM/operations planning experience, 3+ years leading WFM teams, experience in 24/7 mission-critical environments, strong analytical/modeling skills (Excel, SQL), experience with WFM platforms (Kronos/UKG, NICE, Workday).
Microsoft Excel, SQL, Kronos/UKG, NICE, Workday, HRIS, ITIL
1w
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Strategic Workforce Planning, Senior Manager
Toronto or Dallas
$139k-$209k/yr HybridFull Time
7+ YOE7+ years HR experience in workforce planning or org effectiveness; Bachelor's required, Master's preferred; experience with workforce demand/supply modeling, financial acumen, change management, and partnering with HR, Finance, and Technology.
6h
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Workforce Coordinator
Knoxville or Greenville or Grapevine or Albuquerque or Cary or Houston or Conway or Chester or Keithville or Charleston or Oklahoma City or Carson City or Omaha or Athens or Moundridge or Indianapolis or Jacksonville
RemoteFull Time
Experience in workforce coordination, Genesys Cloud WFM experience preferred, strong schedule adherence and intraday management knowledge, Microsoft Excel proficiency, strong communication and analytical skills.
Genesys Cloud Workforce Management (WFM), Microsoft Excel
2d
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Workforce Center Supervisor
Fort Worth, Texas, United States
$56k/yr OnsiteFull Time
3+ YOE1+ Mgmt3 years relevant experience with at least 1 year supervisory experience; associates or undergraduate degree; knowledge of workforce development, case management, data analysis, and computer skills; valid driver\u0002s license; bilingual English/Spanish preferred.
4w
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Healthcare Workforce Advisory Senior Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
1d
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Senior Workforce Analyst
Alabama or Arkansas or Florida or Georgia or Kansas or New Mexico or Oklahoma or South Carolina or Texas or Virginia or Dallas
RemoteFull Time
2+ YOE2+ years related experience preferred, strong analytical and forecasting skills, experience with workforce management/ACD, excellent communication, ability to work flexible schedule including Saturdays.
Workforce Management, ACD
2mo
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Senior Associate, Workforce Management - UKG
Orlando or Atlanta or Chicago or Indianapolis or Charlotte or Montvale or New York City or Dallas
OnsiteFull Time
3+ YOE3+ years UKG consulting experience with workforce management; bachelor’s degree required; UKG product certifications preferred; ability to travel; must be authorized to work in the U.S. without sponsorship.
UKG Pro, UKG Ready, UKG Dimensions
2mo
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Workforce Management Specialist II - Strategic Workforce Planning
Irving, Texas, United States
OnsiteFull Time
2+ YOEBachelor's preferred; 2+ years HR/workforce planning or data analytics experience; Power BI and Excel experience; strong communication, critical thinking, and position-management knowledge.
Power BI, Microsoft Office, Microsoft Excel, Microsoft Outlook, HRIS
1mo
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Product Manager - Workforce Management (20026)
Coppell, Texas, United States
HybridFull Time
12+ YOE12+ years in Workforce Management/HCM/Payroll with strong UKG Pro expertise; hands-on Time & Attendance, payroll integration, workforce analytics, hire-to-rehire processes, retail WFM experience, and global stakeholder/vendor collaboration.
UKG Pro, PeopleSoft, SAP HCM, SAP SuccessFactors
1mo
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Director, Workforce Transformation
Dallas or Chicago
$200k-$275k/yr OnsiteFull Time
10+ YOE10+ years in consulting, operations, or transformation; deep experience in productivity improvement, workforce analytics, cost takeout, process redesign, AI-enabled workflow transformation, selling and delivering client work.
2w
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Workforce Management & Insights Mgr
Grand Prairie, Texas, United States
OnsiteFull Time
6+ YOE3+ Mgmt6+ years WFM experience with 3+ years leading teams, omni-channel contact center WFM, proficiency with Calabrio/NICE IEX/Verint/Aspect, Erlang-based capacity planning, strong communication and critical thinking.
Calabrio, NICE IEX, Verint, Aspect, Erlang
3mo
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Workforce Development Specialist-ES
Denton, Texas, United States
$45k-$55k/yr OnsiteFull Time
2+ YOEHigh school diploma and 2+ years' experience in recruiting, case management, workforce development or related field; valid driver’s license; Microsoft Office and CRM proficiency; strong communication, employer engagement, data analysis, and case documentation skills.
Microsoft Office Suite, CRM, WorkInTexas.com
2mo
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Regional Workforce Development Manager
Coppell, Texas, United States
OnsiteFull Time
IBEW Journeyman Wireman; knowledge of ETA apprenticeship; client-facing; travel; public speaking; coordinate multiple WFD initiatives.
Microsoft 365
1mo
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Sr. Workforce Management
Dallas, Texas, United States
RemoteFull Time
3+ YOEThree+ years in a contact center; experience with Alvaria WFO; strong time management, confidentiality, attention to detail; capable in dispersed organizations; problem-solving; multi-tasking; strong communication and teamwork.
Alvaria WFO
4w
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Workforce Management Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Shelton or Arkansas or Alabama or Missouri or Pittsburgh or Nevada or San Antonio or New York City or Tampa or St. Petersburg or Mississippi or Tennessee or Orlando or New Mexico or Kansas or Maitland or Phoenix or Idaho or West Virginia or Gilbert or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Dallas or Connecticut or Arizona or Kentucky
RemoteFull Time
High school diploma, intermediate-to-advanced Microsoft Works Suite, data analysis and forecasting skills, excellent communication and time management; WFM tool experience and 2 years real-time WFM preferred.
Microsoft Works Suite, IEX, Verint, Calabrio, Five9, CXOne WFM
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