28 workforce manager jobs at 24 companies in Westfield, MA
2w
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AVP, Workforce Solutions
Hartford or New York City or Atlanta or Dallas
$150k-$198k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree required; 8+ years workforce management/operations experience; 5+ years people leadership; experience with forecasting, scheduling, capacity planning, analytics, and process improvement; Genesys experience preferred.
Genesys
1mo
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Healthcare Workforce Advisory Senior Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
6d
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Workforce Management Specialist - MGM Springfield
Springfield, Massachusetts, United States
$21/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of relevant experience, workforce scheduling and KPI analysis expertise, and proficiency with Outlook, Word, Excel, PowerPoint, Virtual Roster, Kronos, UKG Dimensions, and Workday.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Virtual Roster, Kronos, UKG Dimensions, Workday
1mo
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Vice President for Workforce Development & Community Partnerships
Springfield, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
10+ YOE10+ MgmtMaster's degree required; 10+ years senior leadership experience in higher education or business development; expertise in workforce programs, grant administration, financial management, and partnership building.
6d
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Workforce Management Specialist - MGM Springfield
Springfield, Massachusetts, United States
$21/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of relevant experience, advanced scheduling and KPI analysis expertise, and proficiency with Outlook, Word, Excel, PowerPoint, Virtual Roster, Kronos, and Workday.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Virtual Roster, Kronos, UKG Dimensions, Workday
4w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
2w
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Manager, Regional Service, East
Tewksbury, Massachusetts, United States
$100k-$135k/yr OnsiteFull Time
Proven leadership of field service teams, operational management of service KPIs and workforce planning, customer escalation resolution, technical-commercial alignment, ServiceMax and MS Office experience; willingness to travel up to 25%.
ServiceMax, MS Office
4w
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Senior Future of Work Manager
London or New York or Stamford or Hartford
$175k-$190k/yr OnsiteFull Time
Extensive experience leading enterprise AI-driven workforce transformation, change management, workforce planning, reskilling/upskilling, and metrics-driven adoption.
2mo
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Operations Manager
West Springfield, Massachusetts, United States
$100k-$120k/yr OnsiteFull Time
10+ YOE10+ MgmtProvide leadership for day-to-day operations, maintain QMS and 6S, analyze workforce, manage P&L and budgeting, conduct performance appraisals, ensure regulatory compliance, and drive continuous improvement.
1mo
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Workforce Development CIES Program Coordinator $25.72-$27.30
Greenfield or Northampton or Franklin County or Hampshire County or Hampden County or Massachusetts
$26-$27/hr HybridFull Time
4+ YOE1+ MgmtRequires 4 years related experience, 1 year supervisory experience, valid driver’s license/transportation, CPR/First Aid (or obtain within 3 months), proficiency with Microsoft Word/Excel and data tracking, strong communication and case management skills.
Microsoft Word, Microsoft Excel, email
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
3w
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Service Coordination Manager
South Windsor, Connecticut, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years leadership in service operations/dispatch/field service, experience with scheduling and workforce optimization, KPI and process development, strong analytics, communication, and coaching skills, proficiency with ERP and Microsoft Office.
ERP, Microsoft Office
1d
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Employment Support Services Manager (Bilingual)
Springfield or Holyoke
$64k-$69k/yr OnsiteFull Time
5+ YOE1+ MgmtRequires 5 years of progressively responsible housing, social services, or workforce development experience, 1 year supervising or leading, bilingual Spanish/English skills, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office
1d
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Employment Support Services Manager (Bilingual)
Springfield or Holyoke
$64k-$69k/yr OnsiteFull Time
5+ YOE1+ MgmtRequires 5 years of progressively responsible housing, social services, or workforce development experience, 1 year supervisory experience, bilingual Spanish-English skills, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office
3w
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Payroll Supervisor
Chicopee, Massachusetts, United States
$69k-$71k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5+ years payroll experience, supervisory experience required, ADP Workforce Now and Workforce Manager preferred, intermediate Excel (VLOOKUP/XLOOKUP, PivotTables), thorough payroll law knowledge.
ADP Workforce Now, Workforce Manager, Microsoft Excel
2w
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Human Resource Business Partner
Cheshire, Connecticut, United States
OnsiteFull Time
7+ YOESeven+ years progressive HR experience including business partnership; bachelor’s preferred; expertise in talent management, workforce planning, organizational development, employee relations, change management; strong coaching and analytics skills.
2d
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Senior Supervisor, Production 1st shift
Windsor, Connecticut, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate degree or equivalent experience, 5+ years manufacturing experience including 3+ years leadership, machining and blueprint skills, production planning, workforce management, and Microsoft Office proficiency.
Microsoft Office, Lean Manufacturing, Kaizen, 5S, Six Sigma
2d
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Senior Supervisor, Production 1st shift
Windsor, Connecticut, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate’s degree or equivalent experience; 5+ years manufacturing experience including 3+ years leadership; machining, blueprint interpretation, production planning, workforce management, and Microsoft Office proficiency.
Microsoft Office, Lean Manufacturing, Kaizen, 5S, Six Sigma
5d
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Service Delivery Coordinator
Camarillo or Meriden
$60k-$70k/yr RemoteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years in dispatch, service delivery, workforce management, customer support, telecommunications, or field operations. Requires scheduling, routing, communication, and problem-solving skills.
Microsoft Office, VX, Simple, ONT, Eero
2w
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Executive Human Resource Business Partner
Amherst, Massachusetts, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years progressive HR experience with 5+ years people leadership; strategic HRBP experience, workforce planning, employee/labor relations, organizational design, change management, and strong communication.
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