162 zendesk administrator jobs at 123 companies in United States
3d
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Zendesk Administrator
Austin, Texas, United States
$95k-$142k/yr HybridFull Time
3+ YOERequires 3+ years as a Certified Zendesk Administrator, contact center platform experience, troubleshooting ability, strong communication, reporting knowledge, and Zendesk AI or bot configuration experience.
Zendesk, Amazon Connect, Zendesk AI Agents, Salesforce, Jira, SSO, Zendesk QA, Zendesk Explore, Looker, VoIP
1mo
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Sr. Zendesk Developer
United States
$102k-$157k/yr RemoteFull Time
5+ YOE5+ years as a Zendesk developer/administrator, 3+ years in technical development or support, experience with Zendesk Agent Copilot and Advanced AI, strong Zendesk API/integration skills (Salesforce), REST APIs, and strong communication skills.
Zendesk, Zendesk Agent Copilot, Zendesk Advanced AI, Zendesk Explore, Zendesk Apps Framework (ZAF), Zendesk Developer API, Salesforce, REST APIs
2w
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Zendesk Admin Operational Excellence
United States
$85k-$100k/yr RemoteFull Time
3+ YOE3+ years Zendesk admin experience, strong automation and workflow optimization skills, familiarity with pharmacy/regulatory/HIPAA environments preferred, analytical skills, Slack and reporting experience.
Zendesk, Zendesk Explore, BestRx, Slack, Microsoft Excel
1mo
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Zendesk IT Analyst
Indiana, United States
RemoteFull Time
3+ YOE3+ years Zendesk administration, proficiency with Zendesk Suite, HTML/CSS, Flow Builder, APIs/webhooks, Liquid templating, chatbot design, strong communication and analytical skills; Bachelor's degree or equivalent experience preferred.
Zendesk Suite, Zendesk Support, Zendesk Guide, Zendesk Chat, Zendesk Talk, Zendesk Explore, Zendesk Flow Builder, Answer Bot, Zendesk AI Agents, Zendesk APIs, webhooks, Zendesk Marketplace, HTML, CSS, Liquid
1mo
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Zendesk Product Owner - Configuration Administrator
United States
$65k-$80k/yr RemoteFull Time
2+ YOE2+ years CRM administration or product ownership; hands-on Zendesk or similar CRM configuration; Jira and advanced Excel experience; strong stakeholder management and documentation skills; bachelor\u0002s degree or equivalent.
Zendesk, Salesforce Service Cloud, Freshdesk, HubSpot Service Hub, Jira, Microsoft Excel
6d
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CX Systems Administrator
United States
$65k-$80k/yr RemoteFull Time
3+ YOERequires 3+ years of SaaS technical administration, deep Zendesk and HubSpot administration, complex workflow and integration experience, logical process mapping, rigorous testing, and US work authorization.
Zendesk, HubSpot, ChurnZero, Simplesat, ProsperStack, Assembled, Customer Context App, Trucentive, Zapier, Workato, AI Agents, webhooks, APIs, middleware
2w
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Property Administrator
Irving, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year administrative experience, strong Microsoft Office skills, customer service experience, ability to manage resident inquiries and perform clerical duties.
Zendesk, Yardi Voyager, Microsoft Office
1mo
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Sr. Applications Administrator
Aventura, Florida, United States
$120k-$145k/yr OnsiteFull Time
Hands-on administration of Google Workspace, Zoom, Zendesk, Okta, JAMF; build automations (Zapier/Make/Google Apps Script); script in Python/Bash/PowerShell; vendor management; dashboards and reporting; on-site in Aventura, FL.
Google Workspace Enterprise, Zoom Enterprise, Zendesk, Okta, JAMF, Apple Business Manager, PandaDoc, NetSuite, HubSpot, JotForm, Aloware, Zapier, Make, Google Apps Script, Python, Bash, PowerShell
2mo
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Web Administrator
Reston, Virginia, United States
$85k/yr HybridFull Time
Experience with WCMS (Drupal/WordPress/SharePoint), ticketing systems (Jira/ServiceNow/Zendesk); HTML/CSS; accessibility checks; strong communication and organization.
Drupal, WordPress, SharePoint, Jira, ServiceNow, Zendesk, HTML, CSS, WCMS, Confluence, Google Analytics, BrowserStack, Lighthouse, Axe, GovDelivery/Granicus
2w
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Office Administrator (Part Time - Hermosa Beach Office)
Hermosa Beach, California, United States
$23-$25/hr OnsitePart Time
1+ YOE1-2 years customer service or office/operations experience; strong verbal skills, attention to detail, ability to lift 25 lbs, familiarity with Zendesk/Salesforce/Confluence a plus.
Zendesk, Salesforce, Confluence
2w
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National Account Administrator
Phoenix, Arizona, United States
$18-$20/hr OnsiteFull Time, Temporary
1+ YOE1-3 years administrative or customer service experience, high school diploma required, strong organization, communication, attention to detail, and ability to manage multiple priorities.
Zendesk, Google Workspace, Microsoft Office Suite, PDF editing software, CRM, OEM scheduling system
2w
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Support Operations Administrator
United States
$22-$26/hr RemoteFull Time
3+ YOE3+ years in support operations or customer support; owns incident/outage communications; experience with Zendesk/Freshdesk, Microsoft Teams, and learning tools; strong written communication and attention to detail.
scribe, Zendesk, Freshdesk, Microsoft Teams
1w
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System Administrator
Austin, Texas, United States
$80k-$90k/yr OnsiteFull Time
2+ YOERequires 2–4 years of systems administration or IT infrastructure experience, Windows, Active Directory, Azure, virtualization, networking, cloud, monitoring, automation, and IT service management expertise.
Windows, Group Policy, Active Directory, Azure AD, Microsoft Azure, VMware, Hyper-V, VoIP, SolarWinds, PRTG, Splunk, PowerShell, Python, Ansible, Pulseway, AssetSonar, Microsoft Office 365, Zendesk, Asana
1w
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Contract Administrator
Seattle or Indianapolis or Birmingham or Memphis or San Antonio or Oklahoma City or Chicago or Detroit or Cleveland
$76k-$90k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years in contract or lease administration, commercial real estate experience, contract accounting knowledge, Microsoft Office and Smartsheet proficiency.
Microsoft Office, Smartsheet, Tango, Zendesk
1mo
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Systems Administrator
Albuquerque, New Mexico, United States
$75k-$95k/yr OnsiteFull Time
5+ YOE5+ years systems administration in 200+ user environments; VMware vSphere, Active Directory, Cisco/TCP-IP networking experience; strong communication and documentation skills; willingness to work occasional evenings/weekends.
VMware vSphere, Microsoft Active Directory, Cisco, MPLS, Google Apps, Zendesk, Veeam, PowerShell, PowerCLI, Windows, macOS
4w
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IT Systems Administrator
Lincoln, Nebraska, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years IT experience, Linux and Windows server administration, virtualization, SAN, IdP/SAML, scripting (Perl/Python/Go/Powershell), Exchange Online and endpoint security experience.
Active Directory, Microsoft Active Directory, VMWare, VCenter, VSphere, iSCSI SAN, SAML/OIDC, Okta, Microsoft Entra ID, Shibboleth, Auth0, Google Workspace, OneLogin, Ping Identity, Perl, Python, Go, Powershell, iLO, iDRAC, XDR, EDR, Exchange Online, LAMP, LAPP, Containerization, SALT, AD, LDAP, Radius, Samba, NFS, FTP, Bind, DHCPd, Postfix, Sendmail, Microsoft IIS, MSSQL Server, ZenDesk, Veeam, Sophos, Red Hat, SuSE Linux
1w
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Administrator, IT Systems
Miami, Florida, United States
$85k-$90k/yr FieldFull Time
5+ YOE2+ MgmtBachelor's degree in Computer Science or Information Technology preferred; 5+ years of IT support and systems administration experience, including 2+ years in a lead or managerial role.
Cisco Meraki, Microsoft 365, Microsoft SharePoint, Microsoft Exchange Online, Microsoft Teams, Microsoft OneDrive, Slack, Salesforce, Toast POS, Zendesk, Freshservice, Jira, CCNA, Microsoft 365 Certified: Modern Desktop Administrator Associate, Salesforce Administrator
1w
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IT Site Administrator
Huntsville, Arkansas, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years of relevant experience. Requires IT administration, Microsoft 365, ManageEngine, hardware, operating systems, networking, security, troubleshooting, and ticketing expertise.
Microsoft O365, ManageEngine, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, SolarWinds Service Desk, ServiceNow, Zendesk, Jira Service Management
1mo
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Technology Systems Administrator
Pittsburg, California, United States
$65k-$80k/yr OnsiteFull Time
Hands-on administration of endpoints, Microsoft 365, Active Directory/Entra, device deployments, MDM, ticketing, security tools, vendor management, and desktop/AV support.
AssetPanda, WDS, Microsoft Deployment Toolkit, ESET, Meraki MDM, RingCentral, Zendesk, Splashtop Business, Microsoft 365, Office Apps, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Teams, Microsoft Defender, Active Directory, Microsoft Entra, Group Policy, SwipedOn, Bay Alarm, Yodeck, KnowBe4, Rhombus, DNS, RDP
14h
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IT Administrator
Alpharetta or Atlanta
OnsiteFull Time
IT degree or equivalent experience; knowledge of Windows, macOS, TCP/IP, DNS, DHCP, hardware troubleshooting, ticketing systems, Google Workspace, IAM, and MDM/UEM platforms.
Windows, macOS, TCP/IP, DNS, DHCP, IT Service Management (ITSM), Jira Service Desk, Zendesk, Freshservice, Google Workspace, Identity and Access Management (IAM), OKTA, MDM/UEM, Hexnode, CompTIA A+, CompTIA Network+
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