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AE
Posted 9y ago

Tech-Support (Inbound Voice Process) Executive

Adeeba e Services Pvt. Ltd.
View all open roles
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • handle calls
  • diagnose issue
  • close sales
Requirements
  • Inbound tech support experience
  • Capable of diagnosing issues and closing sales
  • Outbound experience preferred

Job description

Company Description:

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Job Description:

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing :UK / US Shift 

Contact:Rima (HR)@7686839463

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




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