1w
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API Support Analyst I
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
API, FIX
1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
3w
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BMC Helix Support Engineer
Chicago, Illinois, United States
$60/hr HybridContract
2+ YOE2+ years with BMC Remedy/Helix applications, knowledge of Unix, SQL/Oracle, REST APIs and web services, workflow design, system administration, integrations, on-call support; ITIL or BMC certification valued.
BMC Helix, BMC Remedy, ARS, SRM, SmartIT, Smart Reporting, Unix, SQL, Oracle, REST API, Web services, CMDB, Digital Workplace (DWP)
1mo
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Integration Support Specialist
Westchester, Illinois, United States
RemoteFull Time
1+ YOEBachelor's or equivalent; 1+ years supporting system integrations; experience with LMS/SIS, SSO, APIs, SFTP, SQL, ticketing systems (Jira/Zendesk/ServiceNow), Microsoft Excel, Linux/Windows; strong troubleshooting and communication skills.
LMS, Blackboard, Canvas, D2L/Brightspace, Moodle, SIS, Ellucian Banner, Colleague, PeopleSoft, Jenzabar, DataTel, Workday, APIs, LTI, SFTP, SQL, Linux, Windows, VPNs, firewalls, Zendesk, Jira, ServiceNow, Salesforce, Microsoft Excel
1w
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Senior Technical Support Engineer
Chicago, Illinois, United States
$90k-$110k/yr HybridFull Time
3+ YOEAssociate degree (or equivalent) and 3+ years support experience; strong troubleshooting with SQL, APIs, logs; experience with cloud/SaaS and data security domains; strong written/verbal communication.
Zendesk, Jira, Salesforce, Confluence, Slack, Microsoft Teams, SQL, APIs, AWS, Azure, GCP, SAML, OAuth, SCIM
1mo
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Visual Inspector - API 510/570/653
Joliet, Illinois, United States
$38-$61/hr OnsiteFull Time
2+ YOEAPI 510/570 certification required; 5–10 years' experience or 2+ years on-site; API 653 or CWI a plus; in-depth knowledge of API 510/570 and ASME; experience supporting petrochemical facility engineers.
1mo
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Development Support Engineer
Irving or Cape Girardeau or Chicago
$77k-$135k/yr OnsiteFull Time
Vizient: Provides performance improvement and supply chain services to hospitals
Incident management and production support experience; strong analytical skills with logs, SQL, APIs, and cross-functional collaboration.
3w
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Technical Support Associate III (Chicago-based)
Chicago, Illinois, United States
$55k-$65k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
1mo
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Development Support Engineer
Irving or Cape Girardeau or Chicago
$77k-$135k/yr OnsiteFull Time
2+ YOE2+ years relevant experience in application/production support, SRE/DevOps, or technical product support; strong troubleshooting, SQL/log analysis, monitoring, and documentation skills; experience with cloud, integrations, APIs, and enterprise applications; strong communication.
Databricks, Azure, Spark, ServiceNow, Azure DevOps, Python, Splunk, Datadog, Application Insights, SQL
1mo
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Integration Support Engineer
Chicago, Illinois, United States
$90k-$110k/yr RemoteFull Time
3+ YOEBachelor's in CS/IT or equivalent, 3+ years integration/EDI or application support experience, strong EDI (X12, EDIFACT), REST/SOAP APIs, XML/CSV/JSON, integration platforms, troubleshooting and communication skills.
EDI, X12, EDIFACT, REST, SOAP, XML, CSV, JSON, MuleSoft, Dell Boomi, IBM Sterling, Cleo, SAP, Oracle, Microsoft Dynamics, NetSuite, MQ, Kafka, SQL
1w
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Specialist, Product Support
Chicago, Illinois, United States
$70k-$80k/yr HybridFull Time
2+ YOE2+ years in technical support or customer-facing technical role; troubleshooting logs, APIs, and SQL; strong written/verbal communication; comfort using AI assistants; ability to manage complex B2B SaaS customer issues.
SigNoz, Datadog, Splunk, Postman, SQL, ChatGPT, Claude, Copilot, AWS, Azure, Pendo
1w
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Technical Support Associate
Chicago, Illinois, United States
$85k-$100k/yr HybridFull Time
1+ YOE1–3 years technical or developer support experience; strong SQL and observability tooling experience; able to read Python/Java/JavaScript, troubleshoot APIs/webhooks, document issues and communicate with engineering and non-technical teams.
SQL, Datadog, Kibana, Splunk, Jira, Linear, ClickUp, Zendesk, Python, Java, JavaScript
3mo
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Product Support Engineer
New York or Los Angeles or Chicago or Seattle or San Francisco or San Diego or Reston or Santa Monica or Palo Alto or Washington DC or Boston or Colorado
$120k-$175k/yr HybridFull Time
4+ YOE4+ years in application/product support or QA; experience with SaaS/enterprise web apps; strong diagnostic skills; familiarity with APIs, authentication, data validation; able to work extended hours and travel; proficient with Azure DevOps, Jira, Confluence.
Azure DevOps, Jira, Confluence, SQL, JSON, XML
4w
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
3w
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Support Engineer, Services, Mid Level
Chicago, Illinois, United States
$101k-$124k/yr HybridFull Time
5+ YOE5+ years in support engineering, bachelor's in CS or related, proficiency in one or more object-oriented languages, SQL, cloud (AWS), REST APIs, Git and CI/CD, strong debugging and client-facing skills; able to be on-call ~monthly.
Ruby, Python, Java, JavaScript, SQL, AWS, REST APIs, Git, CI/CD, Docker, Elasticsearch, Grafana, Kibana, JSON, XML, HTML/CSS, Zendesk, OAuth2, JWT
2mo
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Client Support Specialist - Financial Services, Chicago
Chicago, Illinois, United States
$55k-$70k/yr OnsiteFull Time
0+ YOEEntry-level client support role; strong communication, problem solving, CRM and support tools familiarity.
CRM, Salesforce, RedTail, HubSpot, Jira, APIs
1mo
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Digital Tech Support Analyst
Chicago, Illinois, United States
$100k-$134k/yr OnsiteFull Time
2+ YOEBachelor's in computer-related field plus 2 years support analyst experience; experience with relational databases, Python scripting, Postman (APIs), VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, and Azure DevOps.
Relational databases, Python, Postman, VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, Azure DevOps
1w
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AI Developer and ERP support
Portage, Indiana, United States
OnsiteFull Time
Bachelor's in CS/SE/IT or equivalent experience; proficiency with AI-assisted development, LLMs, SQL, APIs, relational databases; strong analytical and communication skills.
large language models (LLMs), SQL, APIs
1mo
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Trade Floor Support Engineer
Chicago, Illinois, United States
$175k-$250k/yr OnsiteFull Time
5+ YOE5+ years enterprise technical support experience, Bachelor's in CS/IT, strong Windows/AD/Exchange and VDI/Citrix skills, ServiceNow and market data platform experience; availability for night/weekend shifts and light travel.
ServiceNow, Microsoft Windows, Microsoft Office Suite, Office 365, Microsoft Excel, VDI, Citrix, Active Directory, Exchange, CMDB, Bloomberg, LSEG Workspace, ICE, Linux, API
10h
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
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