Your Money Line: Provides an AI-powered platform for employee financial wellness and coaching.
2+ YOE2–4 years in customer or technical support in SaaS; strong technical aptitude; read API docs; troubleshoot; ticketing experience; excellent written communication; manage multiple priorities; meet SLAs; scale a support function.
OnBoard: Provides a cloud-based board intelligence and meeting management platform.
3+ YOE3+ years customer/technical/SaaS support experience, 2+ years with ticketing platforms, familiarity with APIs/SSO/browser troubleshooting, experience with monitoring tools and generative AI preferred.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yrRemoteFull Time
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
Ohio or Kansas or Iowa or Indiana or Nebraska or Oklahoma or Texas or Michigan or Tennessee or Missouri
$65k-$75k/yrRemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: Develops and acquires specialized software for niche industries.
2+ YOE2+ years technical/SaaS support experience, intermediate SQL, web application troubleshooting, API/HTTP/JSON familiarity, strong written communication, AI tool fluency, Bachelor's degree or equivalent preferred.
Ohio or Kansas or Iowa or Indiana or Nebraska or Oklahoma or Texas or Michigan or Tennessee or Missouri
$65k-$75k/yrRemoteFull Time
Harris Computer: Provides mission-critical vertical market software and service solutions.
2+ YOE2+ years technical/SaaS support experience, intermediate SQL, web app and API troubleshooting, strong written communication, AI tool fluency, ability to produce RCAs and documentation; Bachelor's or equivalent experience.
G.W. Berkheimer: Regional distributor of HVAC and refrigeration equipment and supplies.
Bachelor's in CS/SE/IT or equivalent experience; proficiency with AI-assisted development, LLMs, SQL, APIs, relational databases; strong analytical and communication skills.
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$92k-$112k/yrRemoteFull Time
Inspira Financial: Provides health, wealth, retirement, and financial custody solutions.
6+ YOEBachelor's in a related field; 6+ years in help center/knowledge/content strategy with 2+ years in a senior/lead role; experience with governance, taxonomies, analytics, multi-audience content, and cross-functional collaboration.
Albanese Confectionery Group: Manufacturer of gummy candies, chocolates, and roasted nuts.
Experience with ETL, machine learning, APIs, analytics, SDLC and change management; support off-hour rotations; strong communication and problem-solving; BS in Information Systems preferred.
German American BancorpNASDAQ: GABC: Provides regional banking, insurance, and wealth management services.
1+ YOEBachelor's or equivalent experience, 1+ years supporting loan operations or lending systems, knowledge of lending platforms and API integrations, understanding of CFPB/TRID/HMDA/CRA, strong analytical and communication skills.
Fiserv, nCino, Finastra, ICE Mortgage Technology, API
Allied Solutions: Provides insurance and risk management services to financial institutions.
3+ YOEBachelor's degree and 3-4 years related experience; product management, partner relationship management, financial oversight, iQQ and API familiarity, PowerBI reporting, project leadership, and client/sales support.
Centra Credit Union: Member-owned cooperative providing retail and business banking services.
5+ YOEBachelor's degree in a related field; 5-8 years of software development experience; experience with C#/Node.js; Azure DevOps; APIs/microservices; SQL databases; on-call support; knowledge of BSA compliance.