1mo
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Bilingual Customer Support Specialist
Atlanta, Georgia, United States
$23-$25/yr HybridFull Time
Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience.
SQL, DevExpress, ChildPlus, VOIP, API
2mo
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Lead, Application Support
Peachtree City, Georgia, United States
OnsiteFull Time
5+ YOE2+ MgmtFive+ years in technical or product support; two+ years in people leadership; strong troubleshooting, web services, APIs, and incident management.
Java, C#/.NET, SQL, XML, JSON, Postman, CI/CD, SDLC, CRM
3mo
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Customer Support Specialist - EDI & Integration Platform
Atlanta, Georgia, United States
HybridFull Time
Provide 1st/2nd level technical support for B2B customers; onboard and enable customers; implement integrations (EDI, APIs, SFTP, AS2/AS4); collaborate across teams.
Cloud platforms, EDI, APIs, SFTP, AS2/AS4, Ticketing systems
3w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
2d
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Agentforce & Data 360 Technical Support Engineer
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yr HybridFull Time
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
6d
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Technical Support Specialist - Tier I
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years telephone support experience, BS in Computer Science or equivalent, strong troubleshooting, communication, and customer-service skills; familiarity with support tools and basic web technologies.
Microsoft Excel, Google Drive, Zendesk, MySQL, HTML, CSS, JavaScript, REST API, Google Analytics, Google Ads
1mo
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Sr Staff Operational Support Engineer
Atlanta, Georgia, United States
$152k-$209k/yr OnsiteFull Time
8+ YOE8+ years in operational/support roles; incident leadership for live events; production operations with IaC (Terraform, Helm, Kubernetes); monitoring and observability (Grafana, Kibana/ELK, Prometheus, Loki); expertise with HLS, DASH, CMAF, WebRTC, DRM, and CDN.
Terraform, Helm, Kubernetes, GitOps, CI/CD, Grafana, Kibana/ELK, Prometheus, Loki, HLS, DASH, CMAF, WebRTC, DRM, CDN, APIs
3w
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Application O&M Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years supporting enterprise applications in O&M, ITIL knowledge, ServiceNow experience, Windows/Linux and SQL familiarity, support federal applications, strong troubleshooting and communication skills.
ServiceNow, Windows, Linux, SQL, APIs
1mo
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Senior Cloud Support Engineer - Security
Atlanta, Georgia, United States
$101k-$132k/yr OnsiteFull Time
5+ YOE5+ years in technical support, Bachelor’s or Master’s in CS or equivalent, experience with public cloud (AWS/Azure/GCP), SQL, IAM/RBAC, networking, OS troubleshooting, strong written communication and incident management.
Snowflake, AWS, Azure, GCP, SQL, Python, Java, .Net, NodeJS, R, ODBC, JDBC, Okta, PingFederate, OneLogin, ADFS, Azure AD (Entra ID), AWS Key Management Service, MSFT Key Vault, GCP KMS, PKI, X.509, SSL/TLS, SCIM, REST API, TCP/IP, HTTP/HTTPS, DNS
3mo
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Customer Support Specialist - EDI & Integration Platform
Atlanta, Georgia, United States
OnsiteFull Time
Experience with B2B integrations and cloud platforms; strong troubleshooting and communication skills; startup-like adaptability; ownership.
APIs, SFTP, AS2, AS4, EDI, Cloud Platforms
1mo
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Digital Support Intelligent Automation Solutions Engineer
Massachusetts or New Hampshire or Michigan or Arizona or Vancouver or Toronto or Atlanta or Florida or Denver or Portland or Texas
$76k-$137k/yr RemoteFull Time
3+ YOE3+ years building automation/integration or AI-assisted workflow solutions; experience with Salesforce Service Cloud and Salesforce Flow; hands-on Python or JavaScript; integrating data sources (Snowflake); API design and OAuth; building lightweight UIs (Streamlit, React, TypeScript).
Airtable, Slack, Slackbots, Salesforce, Salesforce Service Cloud, Salesforce Flow, n8n, Copilot Studio, LangGraph, MCP, Snowflake, Python, JavaScript, Streamlit, React, TypeScript, APIs, OAuth, webhooks, Git, CI/CD, Docker, Microsoft Power Platform, Microsoft Power Automate, Microsoft Power BI
1mo
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Sr.Dot Net Developer (Atlanta, GA, US)
Houston or Atlanta
$73k-$174k/yr OnsiteFull Time
10+ YOE10+ years building and supporting web applications; proficiency in C#/.NET or Python, Angular, REST API development, SQL/NoSQL, HTML/CSS/JavaScript, ASP.NET Web API, and SSRS; strong communication and collaboration skills.
C#, .NET, Angular, REST API, SQL, NoSQL, HTML, CSS, JavaScript, ASP.NET Web API, Python, SQL Server Reporting Services (SSRS)
1mo
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Associate Customer Success Consultant
Dunwoody or Atlanta or United States
$23-$36/hr HybridFull Time
2+ YOE2+ years customer service/PEO or payroll operations experience; Bachelor's preferred. Proficiency with Microsoft Office, CRM and HRIS; API understanding; strong communication and client support skills.
Microsoft Office, CRM, HRIS, Virtual Meeting Platforms, API
1mo
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Sr Aderant Engineer
Reston or San Diego or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$113k-$179k/yr HybridFull Time
5+ YOE5+ years supporting Aderant Expert and enterprise financial/practice management systems, strong backend development and SQL skills, experience with integrations/APIs, bachelor's in CS/IT, analytical and troubleshooting ability.
Aderant Expert, SQL, APIs
3w
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SAP TM Functional Consultant
Atlanta, Georgia, United States
$90k-$120k/yr OnsiteFull Time
4+ YOEExperience with SAP TM implementations on S/4HANA or ECC, logistics execution integrations (IDoc/BAPI/API/EDI), and end-to-end integration support; strong functional design and testing skills.
SAP TM, S/4HANA, ECC, iDoc, IDoc, BAPI, API, APIs, EDI, middleware, PI/PO, CPI, EWM, SD, MM
2mo
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Technical Solutions Specialist
Atlanta or Austin
HybridFull Time
2+ YOE2+ years delivering or supporting software solutions, bachelor’s or equivalent preferred, experience with integrations/APIs, Microsoft Entra ID, REST/XML, basic scripting, strong communication and troubleshooting skills.
Microsoft Entra ID, Sage Intacct PaaS, REST, XML, API
1mo
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Senior Applications Analyst
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEProvide technical support and system management for laboratory, point-of-care, and radiation oncology applications; lead implementations and upgrades; knowledge of MOSAIQ, Cerner Pathnet, Telcor QML, Aqure, Mosaic, Aria, HL7, API, and EMR integration. B.S. or relevant experience.
MOSAIQ, Cerner Pathnet, Telcor QML, Aqure, Mosaic, Aria, HL7, API, EMR, AI
1w
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AppSec Sales Engineer - East
Tampa or Atlanta
RemoteFull Time
Pre-sales experience supporting DevSecOps or cybersecurity SaaS, hands-on knowledge of application/API/AI security practices and tools, strong presentation and communication skills, willingness to travel occasionally.
SCA, SAST, DAST, API Security, AI Security, Zoom
1d
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Baseball Tech Manager - Data Systems
Atlanta, Georgia, United States
$57k-$77k/yr OnsiteFull Time
3+ YOE3+ years in technical operations, DevOps, platform support or data operations; strong AWS, observability, SQL and scripting skills; experience with monitoring, message queues, APIs and production troubleshooting.
Datadog, AWS, SQL, RabbitMQ, Keycloak, Postman, ECS, SQS, SNS, DynamoDB, S3, Lambda, Route53, CloudWatch, Hawk-Eye, KinaTrax