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132 api support jobs at 96 companies in South San Francisco, CA

6d
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Product Support
San Francisco, California, United States
$115k-$145k/yr OnsiteFull Time
Town
Town: AI-powered productivity assistant that automates workplace workflows.
2+ YOE2+ years in customer support or customer experience, preferably in high-growth technology or SaaS; technical troubleshooting, AI fluency, clear writing, independent prioritization, and experience with logs, APIs, or integrations.
Slack, AI, APIs
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2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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1mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
Cartesia
Cartesia: Builds real-time generative voice and multimodal AI models.
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
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2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
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4w
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AI Support Engineer, Biosciences - San Francisco
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in technical support or related roles; familiarity with life sciences workflows; enterprise support experience with APIs, access and environment configuration; strong troubleshooting and playbook-building skills.
ChatGPT, Codex, APIs
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1mo
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ServiceNow Technology Support II - Production Support
San Francisco, California, United States
$86k-$130k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOE2+ years troubleshooting and maintaining IT services; strong ServiceNow platform, integrations, APIs, and scripting (JavaScript/Glide API); familiarity with ITIL and monitoring tools; on-call weekend support.
ServiceNow, Splunk, Grafana, APICA, JavaScript, Glide API, MCP
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1mo
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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2mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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2mo
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IT Support Specialist I
Palo Alto, California, United States
$70k-$85k/yr HybridFull Time
Sciton
Sciton: Silicon Valley-based pioneer in laser, light, and energy technologies for aesthetic and medical applications.
5+ YOE5+ years in technical support; hardware/software/networking knowledge; scripting (Perl, Shell); web services/APIs; bachelor’s preferred.
Networking, Operating systems, Scripting (Perl, Shell), Web services, APIs
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1mo
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Head of Support
San Francisco, California, United States
$180k-$240k/yr OnsiteFull Time
Pylon
Pylon: AI-native customer support platform for B2B companies.
Proven experience leading and scaling technical B2B support orgs, managing managers, building support systems, technical fluency with APIs/logs, and defining AI-driven support strategy.
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1mo
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AIOps Support Engineer
San Ramon, California, United States
$110k-$120k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEAdministration/support of enterprise AI platforms, GitHub management, SSO and access governance, API and CI/CD troubleshooting, log analytics, and Azure infrastructure knowledge.
Azure AI Foundry, GitHub, Claude, Gemini, Log Analytics
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3w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
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1mo
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Founding Support Lead
San Francisco, California, United States
$144k-$180k/yr OnsiteFull Time
Decagon
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years technical customer-facing experience in B2B SaaS; strong integrations skills (APIs, webhooks); experience with ticketing platforms; incident management, communication, and systems-thinking; builder mentality preferred.
Zendesk, API, webhook, ERP, CRM
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1mo
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Support Engineer
San Francisco, California, United States
$110k-$120k/yr OnsiteFull Time
AppsFlyer
AppsFlyer: Provides mobile marketing attribution and data analytics software.
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
SQL, APIs, iOS, Android, LLM
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1w
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Technical Support Engineer
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta
Vanta: Automated security compliance and trust management software for businesses.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
AWS, Azure, GCP, Windows, macOS, Linux, REST, GraphQL, SQL, NoSQL, MongoDB, SAML, OAuth, SCIM, Okta, Auth0, O365, Datadog, Support CRM
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2mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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3mo
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Quality Assurance Engineer - Cloud, UI & API
Cupertino, California, United States
$106k-$214k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
5+ YOE5+ years QA/software testing, customer support, or related engineering; Python proficiency; UI/API troubleshooting; Selenium/pytest experience.
Python, Selenium, pytest, Django RESTful API
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1mo
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yr HybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Python, TypeScript, Slack, OpenAI, Anthropic, Terraform, Kubernetes
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3mo
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Quality Assurance Engineer - Cloud, UI & API
Cupertino, California, United States
$106k-$214k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
5+ YOE5+ years in QA/software testing or related roles; strong Python, UI/API testing; test automation; customer-facing support experience.
Python, Selenium, pytest, Django REST framework
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2mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
Nash
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
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