11 associate customer success manager jobs at 9 companies in Acton, MA
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Customer Success Associate
Braintree, Massachusetts, United States
$60k-$75k/yrOnsiteFull Time
Symmons: Manufacturer of commercial and residential plumbing products and valves.
1+ YOEBachelor's degree required, 1+ years customer success/account management or related experience preferred; strong communication, empathy, technical aptitude for software/firmware, and ability to track retention metrics; travel up to 10%.
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
Mimecast: Provides cloud-based email security and cyber resilience solutions.
Customer-facing experience, technical aptitude, strong communication and organization skills, ability to interpret customer health data, and familiarity with SaaS, cybersecurity, Salesforce, or customer success platforms preferred.
Microsoft Office, Salesforce, Gainsight, CompTIA Security+
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yrOnsiteFull Time
Trinity Life Sciences: Strategic consulting and analytics for life sciences companies.
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
Alumni Ventures: Provides individual investors access to diversified venture capital funds.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
Boston or Manchester or New York City or Chicago or Menlo Park or London or Tokyo
$65k-$75k/yrOnsiteFull Time
Alumni Ventures: Provides individual investors access to diversified venture capital funds.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
HubSpotNYSE: HUBS: AI-powered customer platform for marketing, sales, and service.
1+ YOEFluency in English and French;1–3 years in customer success, contract or account management;experience with renewals, negotiation, CRM workflows, and customer health metrics.
SmartBear: Provides software development, testing, and quality assurance tools.
1+ YOERequires 1–3 years in channel sales, business development, account management, customer success, partnerships, alliances, or program management; strong communication, organization, project management, and CRM reporting skills.
Bevi: Manufacturer of internet-connected, bottleless water and beverage dispensers.
1+ YOERequires 1–2 years in account management, customer success, or client-facing work, plus strong communication, relationship-building, organization, and proactive prioritization skills.