18 bpo jobs at 12 companies in Chicago, IL
3mo
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Business Development Executive - TMT/E (BPO Services) (Dallas, TX, US)
Dallas or Atlanta or Chicago or New York City
$108k-$321k/yr HybridFull Time
Experience selling complex, outcome-based BPO services; strong communication; ability to work in a global, matrixed environment; willing to travel.
3mo
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Business Development Executive - TMT/E (BPO Services) (Dallas, TX, US)
Dallas or Atlanta or Chicago or New York City
$108k-$321k/yr OnsiteFull Time
Experience selling complex, outcome-based BPO services; proven sales success; ability to manage client portfolios and meet targets; strong communication skills; willing to travel.
1w
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Sourcing Outsourcing & Offshoring
Chicago or Jersey City
$120k-$170k/yr OnsiteFull Time
Proven experience sourcing BPO services and leading large, complex multi‑country BPO sourcing initiatives in regulated financial‑services environments; strong commercial, contractual, negotiation, and stakeholder‑management skills; university education preferred; MCIPS desirable.
3w
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Workforce Support Analyst and RTA
Niles, Illinois, United States
OnsiteFull Time
2+ YOE2+ years WFM experience in a contact center/BPO, forecasting/scheduling/real-time skills, Excel proficiency, strong analytical and communication skills.
Verint, NICE IEX, Aspect, Calabrio, Genesys WFM, Workforce Management (WFM), Microsoft Excel
2w
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Senior BPS Practioner - Communications, Media & Entertainment
Austin or Chicago or San Francisco
$200k-$280k/yr OnsiteFull Time
15+ YOE15+ years selling BPS/BPO solutions to Communications, Media & Entertainment; C-level prospecting, deal negotiation, proposal writing, and solutioning; bachelor’s degree.
2w
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BPS Executive Practioner - CPG
Austin or Chicago or San Francisco
$200k-$280k/yr OnsiteFull Time
15+ YOE15+ years selling BPS/BPO services to CPG, proven C-level prospecting, deal negotiation, proposal and RFP experience, bachelor\u0002s degree required.
2mo
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Outsourced Accounting Senior (51690)
Chicago, Illinois, United States
$70k-$125k/yr RemoteFull Time
3+ YOEBachelor's in Accounting required; 3+ years as a senior accountant (BPO experience preferred); advanced computer skills with emphasis on Excel; strong project management, communication, and supervisory ability.
Microsoft Office, Microsoft Excel
3w
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Finance Transformation Practitioner - Senior Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or United States
$113k-$338k/yr OnsiteFull Time
10+ YOEBachelor’s degree in Finance, Accounting, or equivalent; 10+ years in F&A transformation, consulting, or BPO; 5+ years in an F&A tower; proven deal leadership; AI and ERP expertise.
agentic AI, GenAI, SAP, Oracle, Workday, Coupa
4w
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Operations General Manager, Ledger Reconciliation
Chicago, Illinois, United States
$72k-$141k/yr HybridFull Time
Lead enterprise ledger reconciliation for insurance receivables, manage financial close governance, approve journal entries, support audits, lead BPO strategy, and manage and develop a reconciliation team.
Microsoft Office
1mo
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BPS Client Partner Healthcare
New Jersey or Chicago or Minneapolis
$200k-$280k/yr OnsiteFull Time
15+ YOE15+ years BPO experience, healthcare sector expertise, bachelor’s degree, experience leading account strategy, strong pre-sales and stakeholder management, ability to write proposals and respond to RFPs.
2mo
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Outsourced Accounting Senior (51690)
Chicago, Illinois, United States
$70k-$125k/yr RemoteFull Time
3+ YOEBachelor's in Accounting required; 3+ years as a senior accountant (BPO or external provider preferred); advanced Microsoft Office skills with emphasis on Excel; supervisory, project management, and client-service experience.
Microsoft Office, Microsoft Excel
1mo
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Regional Transformation Procurement Lead (Chicago, IL, US)
Chicago or Nashville or New York City or United States or Canada or South America
$94k-$263k/yr HybridFull Time
15+ YOE15+ years procurement transformation or consulting experience with BPO/managed services leadership, S2C/P2P and shared services expertise, AI/automation/analytics experience, large-account and executive stakeholder management.
AI, automation, procurement analytics, Contract Lifecycle Management (CLM)
1mo
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Claims Consultant
Blue Island, Illinois, United States
$48k-$55k/yr OnsiteFull Time
4+ YOE4+ years claims experience with Disability/FMLA/PFL or insurance claims, FINEOS experience, medical terminology knowledge, BPO/dialer ops skills, strong communication and analytical skills, and MS Office proficiency.
FINEOS, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
5d
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Customer Service Coordinator I
Cebu City or Hamilton or Dundee or Suzhou or Downers Grove
HybridFull Time
3+ YOEBachelor's degree, 3 years of BPO or shared services experience, and 3 years handling customers through calls or email. Requires strong English communication, research, problem-solving, and customer service skills.
Microsoft Programs, Salesforce, InContact, AS400, Visual, SyteLine, Oracle
1mo
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BPS Practioner Healthcare
New Jersey or Chicago or Minneapolis
$200k-$280k/yr OnsiteFull Time
15+ YOE15+ years selling BPO/BPM services in healthcare payer sector, proven C-level prospecting, negotiating long-term contracts, proposal and RFP experience, bachelor’s degree required, strong leadership and presentation skills.
4w
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Senior Director Solution Marketing - Virtual
Deerfield or The Woodlands
$175k-$190k/yr RemoteFull Time
15+ YOEBachelor's or equivalent experience (MBA preferred). 15+ years product/solution marketing experience in health technology, benefits administration, BPO or professional services; proven ability to drive enterprise-level product strategies, lead teams, and deliver measurable ROI.
1mo
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Customer Care AI Program Lead
Bolingbrook, Illinois, United States
$80k-$106k/yr HybridFull Time
5+ YOE5+ years in customer support/contact center operations, 2+ years with AI/automation or conversational platforms, experience prioritizing journeys for automation, designing KPIs and QA programs, working with product/engineering/operations and BPO partners, strong analytics and communication skills.
Gladly, Sierra, Ada, LivePerson, Dialogflow
1mo
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Associate Director, NA Business Partner - GBS Source to Pay
Chicago, Illinois, United States
$164k-$205k/yr OnsiteFull Time
10+ YOE10+ years Source-to-Pay/procure-to-pay/GBS/shared services experience; bachelor’s degree preferred in finance/accounting/business/supply chain/procurement; experience leading global/hybrid/offshore/BPO teams; strong stakeholder, analytics, and change management skills.
SAP, Ariba, Concur, Xelix
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