25 bpo jobs at 15 companies in Illinois
3mo
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Business Development Executive - TMT/E (BPO Services) (Dallas, TX, US)
Dallas or Atlanta or Chicago or New York City
$108k-$321k/yr HybridFull Time
Experience selling complex, outcome-based BPO services; strong communication; ability to work in a global, matrixed environment; willing to travel.
1w
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Sourcing Outsourcing & Offshoring
Chicago or Jersey City
$120k-$170k/yr OnsiteFull Time
Proven experience sourcing BPO services and leading large, complex multi‑country BPO sourcing initiatives in regulated financial‑services environments; strong commercial, contractual, negotiation, and stakeholder‑management skills; university education preferred; MCIPS desirable.
3w
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Workforce Support Analyst and RTA
Niles, Illinois, United States
OnsiteFull Time
2+ YOE2+ years WFM experience in a contact center/BPO, forecasting/scheduling/real-time skills, Excel proficiency, strong analytical and communication skills.
Verint, NICE IEX, Aspect, Calabrio, Genesys WFM, Workforce Management (WFM), Microsoft Excel
2w
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Senior BPS Practioner - Communications, Media & Entertainment
Austin or Chicago or San Francisco
$200k-$280k/yr OnsiteFull Time
15+ YOE15+ years selling BPS/BPO solutions to Communications, Media & Entertainment; C-level prospecting, deal negotiation, proposal writing, and solutioning; bachelor’s degree.
2mo
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Outsourced Accounting Senior (51690)
Chicago, Illinois, United States
$70k-$125k/yr RemoteFull Time
3+ YOEBachelor's in Accounting required; 3+ years as a senior accountant (BPO experience preferred); advanced computer skills with emphasis on Excel; strong project management, communication, and supervisory ability.
Microsoft Office, Microsoft Excel
3w
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Finance Transformation Practitioner - Senior Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or United States
$113k-$338k/yr OnsiteFull Time
10+ YOEBachelor’s degree in Finance, Accounting, or equivalent; 10+ years in F&A transformation, consulting, or BPO; 5+ years in an F&A tower; proven deal leadership; AI and ERP expertise.
agentic AI, GenAI, SAP, Oracle, Workday, Coupa
1mo
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Manager of Client Delivery & Process Improvement
United States or California or Illinois or New York
$100k-$120k/yr RemoteFull Time
Fusion Growth Partners: A fast-moving marketing and operations agency that builds and runs growth systems for clients.
3+ YOE3+ years in delivery/agency or BPO operations with hands-on offshore/onshore coordination, process redesign, project management, technical fluency to instrument workflows, and strong influence and communication skills.
1mo
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Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
1mo
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VP, Business Development
Texas or Georgia or Florida or Alabama or Ohio or Kansas or Pennsylvania or Iowa or Indiana or Oklahoma or Illinois or Idaho or Washington or South Dakota or Rhode Island or Tennessee or Oregon or South Carolina or District of Columbia or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or North Dakota or North Carolina or West Virginia or Virginia or Vermont or Utah or Montana or Missouri or Delaware or Connecticut or Colorado or California or Arkansas or Arizona or Louisiana or Kentucky or New York or New Mexico or New Jersey or Nevada or Nebraska
RemoteFull Time
10+ YOE10+ years BPO sales experience, proven new-logo acquisition in targeted verticals, consultative selling, C-suite engagement, pipeline development, negotiation, and go-to-market execution.
4w
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Operations General Manager, Ledger Reconciliation
Chicago, Illinois, United States
$72k-$141k/yr HybridFull Time
Lead enterprise ledger reconciliation for insurance receivables, manage financial close governance, approve journal entries, support audits, lead BPO strategy, and manage and develop a reconciliation team.
Microsoft Office
2mo
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Outsourced Accounting Senior (51690)
Chicago, Illinois, United States
$70k-$125k/yr RemoteFull Time
3+ YOEBachelor's in Accounting required; 3+ years as a senior accountant (BPO or external provider preferred); advanced Microsoft Office skills with emphasis on Excel; supervisory, project management, and client-service experience.
Microsoft Office, Microsoft Excel
1mo
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Claims Consultant
Blue Island, Illinois, United States
$48k-$55k/yr OnsiteFull Time
4+ YOE4+ years claims experience with Disability/FMLA/PFL or insurance claims, FINEOS experience, medical terminology knowledge, BPO/dialer ops skills, strong communication and analytical skills, and MS Office proficiency.
FINEOS, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
5d
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Customer Service Coordinator I
Cebu City or Hamilton or Dundee or Suzhou or Downers Grove
HybridFull Time
3+ YOEBachelor's degree, 3 years of BPO or shared services experience, and 3 years handling customers through calls or email. Requires strong English communication, research, problem-solving, and customer service skills.
Microsoft Programs, Salesforce, InContact, AS400, Visual, SyteLine, Oracle
3w
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Business Development Executive – TPV (Third-Party Verification)
United States or El Paso or Texas or North Carolina or Florida or South Carolina or Iowa or Illinois
$75k-$80k/yr RemoteFull Time
5+ YOE5+ years enterprise sales (TPV/BPO/Compliance-as-a-Service), regulatory fluency (TCPA,FCC/FTC,state utility commissions), complex deal experience, API/IVR familiarity, strong communication and presentation skills.
API, IVR
4w
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Senior Director Solution Marketing - Virtual
Deerfield or The Woodlands
$175k-$190k/yr RemoteFull Time
15+ YOEBachelor's or equivalent experience (MBA preferred). 15+ years product/solution marketing experience in health technology, benefits administration, BPO or professional services; proven ability to drive enterprise-level product strategies, lead teams, and deliver measurable ROI.
1mo
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Customer Care AI Program Lead
Bolingbrook, Illinois, United States
$80k-$106k/yr HybridFull Time
5+ YOE5+ years in customer support/contact center operations, 2+ years with AI/automation or conversational platforms, experience prioritizing journeys for automation, designing KPIs and QA programs, working with product/engineering/operations and BPO partners, strong analytics and communication skills.
Gladly, Sierra, Ada, LivePerson, Dialogflow
1mo
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Associate Director, NA Business Partner - GBS Source to Pay
Chicago, Illinois, United States
$164k-$205k/yr OnsiteFull Time
10+ YOE10+ years Source-to-Pay/procure-to-pay/GBS/shared services experience; bachelor’s degree preferred in finance/accounting/business/supply chain/procurement; experience leading global/hybrid/offshore/BPO teams; strong stakeholder, analytics, and change management skills.
SAP, Ariba, Concur, Xelix
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