26 bpo jobs at 15 companies in Fremont, CA
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Service Line Specialist (BPO/BPAAS HealthCare)
San Francisco or United States
$240k-$280k/yr HybridFull Time
Proven BPS/consulting or healthcare sales experience selling BPO/BPaaS and RCM to payers/providers, track record of new-logo wins and account expansion, ability to engage C-level, build teams, and operate globally; US work authorization required.
2w
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Senior Director – Service Line Sales Specialist (SLS) – Technology IOA/BPO (San Francisco, CA) - 00069297311
San Francisco, California, United States
$245k-$265k/yr HybridFull Time
8+ YOE8+ years in BPO/Technology sales with experience leading large commercial deals, C-suite engagement, pipeline development, proposal and RFP ownership, and knowledge of global delivery models.
2w
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Senior Director – Service Line Sales Specialist (SLS) – Technology IOA/BPO (San Francisco, CA) - 00069297311
San Francisco, California, United States
$245k-$265k/yr HybridFull Time
18+ YOEExtensive BPO/IT sales experience with proven mega-deal and C‑suite engagement track record; strong commercial negotiation, proposal, and pipeline management skills; familiarity with AI/LLMs and Technology-sector account dynamics.
Generative AI, Large Language Models (LLMs)
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Content Moderation Quality Operation Specialist - USDS
San Jose, California, United States
$73k-$169k/yr OnsiteFull Time
1+ YOEBachelor's degree,1+ year experience in BPO operations or QA (labeling/moderation),strong BPO management knowledge (SOP/SLA/productivity),and excellent report-writing and presentation skills.
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support operations with leadership experience, global/BPO exposure, expertise in support technologies, strong communication and strategic execution skills.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
2w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
3w
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Senior BPS Practioner - Communications, Media & Entertainment
Austin or Chicago or San Francisco
$200k-$280k/yr OnsiteFull Time
15+ YOE15+ years selling BPS/BPO solutions to Communications, Media & Entertainment; C-level prospecting, deal negotiation, proposal writing, and solutioning; bachelor’s degree.
4w
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Senior Technical Program Manager, Data Operations, Nimble Brain
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
4+ YOE4+ years in data/labeling or technical operations, experience building scalable operational processes, vendor/BPO management, metrics-driven with strong cross-functional communication.
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Finance Transformation Practitioner - Senior Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or United States
$113k-$338k/yr OnsiteFull Time
10+ YOEBachelor’s degree in Finance, Accounting, or equivalent; 10+ years in F&A transformation, consulting, or BPO; 5+ years in an F&A tower; proven deal leadership; AI and ERP expertise.
agentic AI, GenAI, SAP, Oracle, Workday, Coupa
2w
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Senior Procurement Manager
Palo Alto, California, United States
$88k-$206k/yr OnsiteFull Time
5+ YOEBachelor's degree,5+ years procurement or supply chain experience (IT/HR/BPO/Marketing/Software),procurement project management,negotiation,market analysis,strong communication and document skills.
2w
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Support Vendor Manager
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
5+ YOERequires 5+ years in vendor, BPO, support operations, or partner performance leadership; experience with SLAs, KPIs, QBRs, remediation, workforce planning, analytics, support tooling, and cross-functional governance.
Salesforce Service Cloud, NICE, Assembled, Calabrio, Playvox
2w
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Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
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Event Response Global Service Delivery Lead
New York or Mountain View or San Francisco
$190k-$234k/yr HybridFull Time
10+ YOE10+ years program/vendor management experience, Bachelor's or equivalent, 5+ years BPO experience, strong problem-solving, project management tool experience, and excellent communication and stakeholder management skills.
4w
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Senior Procurement Manager
Palo Alto, California, United States
$88k-$206k/yr OnsiteFull Time
5+ YOEBachelor's degree,5+ years procurement or supply chain experience (IT/HR/BPO/Marketing/Software),proven procurement project management,strong negotiation and supplier management skills,excellent communication; English required.
4w
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Senior Procurement Manager
Palo Alto, California, United States
$88k-$206k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years procurement or supply chain experience (IT/HR/BPO/Marketing/Software), supplier development and performance management, commercial negotiation, process improvement, strong communication; English and Chinese a plus.
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Head of Supply
Redwood City or New York City or San Francisco
HybridFull Time
8+ YOE5+ Mgmt8+ years in marketplace/growth/operations, 5+ years managing teams, experience building global supply networks and BPO partnerships, strong analytics and capacity planning, excellent cross-functional leadership and communication.
2mo
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Workforce Management Lead, Enterprise Ops
Canada or Ontario or British Columbia or Quebec or Saskatchewan or San Francisco
$128k-$160k/yr RemoteFull Time
10+ YOE10+ years operations experience with 5+ years in vendor/workforce/capacity planning, stakeholder management, strong analytical and process design skills, Google Sheets expertise, SQL a plus, experience with BPO partners and AI/automation.
Google Sheets, SQL
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Manager, Resolutions
United States or Canada or California or Washington or New York or New Jersey or Connecticut or Los Angeles or San Francisco
$128k-$205k/yr RemoteFull Time
5+ YOE5+ Mgmt5+ years leading collections programs; experience with multi-channel collections (voice, digital, self‑service), BPO/vendor management, data-driven decision making, AI/digital engagement solutions, and cross-functional partnership.
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Sr. Global Account Director, GSI
Palo Alto, California, United States
$290k-$398k/yr OnsiteFull Time
10+ YOE10+ years enterprise sales experience in SaaS/AI/enterprise tech, proven GSI/BPO partnership success (KPMG experience preferred), quota attainment track record, executive presence, cross-functional collaboration, and a bachelor’s degree.
Salesforce
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