33 business process director jobs at 29 companies in Massachusetts
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Business Operations Director
Springfield, Massachusetts, United States
$93k-$122k/yrHybridFull Time
MassMutual: Mutual U.S. life insurer providing life insurance, protection, retirement, and investment services to individuals, families, and businesses.
3+ YOE2+ MgmtHigh school diploma, 3+ years in annuity, insurance, brokerage, or new business operations, 2+ years of people or informal leadership, and 2+ years of process improvement and priority management.
Senior Director Process Excellence - Global Business Services
Billerica or Boston or Riga or Schaffhausen
$229k-$332k/yrHybridFull Time
Cabot CorporationNYSE: CBT: Public global specialty chemicals and performance materials manufacturer serving transportation, infrastructure, environmental, and consumer industries.
15+ YOE15+ years in GBS/shared services or transformation, Bachelor's required (MBA preferred), Lean Six Sigma Black Belt, process mining, RPA/automation, ERP experience, and strong leadership/change management skills.
Celonis, Power BI, RPA, IPA, SAP, Oracle, Workday, MS Dynamics, ServiceNow, AI, generative AI
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Providing expert software and information solutions for professionals.
8+ YOEBachelor's degree or equivalent; 8+ years in business analytics or customer analytics delivery; expertise in data analysis, process optimization, strategy, executive communication, project leadership, and customer engagement.
Director End to End Process- Business Transformation
Carlisle or Quincy or Salisbury or Scarborough
$139k-$209k/yrHybridFull Time, Temporary
Ahold Delhaize USAEuronext Amsterdam: AD: The U.S. service division for a global grocery retailer.
10+ YOEBachelor's degree and 10+ years in enterprise process design, governance, or ERP transformation; retail/grocery experience, BPMN 2.0, SAP Signavio, executive communication, and cross-functional leadership required.
Director, Business Transformation - Liberty Mutual Investments
Boston or New York
OnsiteFull Time
Liberty Mutual: Diversified global insurer providing property, casualty, and life coverage.
10+ YOERequires 10+ years in asset management, investment operations, process or operating model design, business architecture, or consulting, including 3+ years leading complex engagements end-to-end.
SimCorp, Aladdin, Anaplan, eFront, EDM, Wall Street Office, Moody's, AI
Beacon Press: Provides business operations and financial services for a publishing imprint, supporting product setup, sales reporting, royalties, and cash control.
Experience managing monthly GL close, sales and inventory reporting, Acumen and PRH STAR proficiency, supervising staff, preparing audit schedules, cash control, T&E and 1099 processing.
Director, Business Transformation - Liberty Mutual Investments
Boston or New York
$173k-$230k/yrOnsiteFull Time
Liberty Mutual: Diversified global insurer providing property, casualty, and life coverage.
10+ YOERequires 10+ years in asset management, investment operations, process or operating model design, business architecture, or consulting, including 3+ years leading complex engagements end-to-end. Advanced degree preferred.
SimCorp, Aladdin, Anaplan, eFront, EDM, Wall Street Office, Moody's, AI
Director, Business Development - Development, East Coast (Remote)
Princeton or Framingham or Branford or Cambridge or Waltham or Boston or West Point or Kenilworth or Rahway
$143k-$193k/yrRemoteFull Time
Evotec (US) Inc.: U.S. biotechnology research providing drug-discovery and development services to pharmaceutical and biotechnology partners.
5+ YOEBachelor's in life sciences/business, 5+ years sales experience in CRO/CDMO/biotech or related environment, proven revenue track record, knowledge of discovery/pre-clinical processes, strong communication and negotiation, willingness to travel 40%+.
New York or Melville or Baton Rouge or Houston or Charlotte or New Orleans or Columbus or Austin or Chicago or Atlanta or Philadelphia or Minneapolis or La Jolla or Iselin or Miami or San Francisco or Los Angeles or West Palm Beach or Fort Lauderdale or Boston or Dallas or Owings Mills or United States
$175k-$225k/yrHybridFull Time
EisnerAmper: Global accounting, tax, and business advisory services firm.
14+ YOEBachelor's degree and 14+ years in product management, business process ownership or enterprise transformation; experience leading agile delivery, governance, vendor management, and delivering measurable business value.
Director, Process Improvement & Operations Technology (hybrid schedule)
Hartford or Dorchester or Westwood or New Hampshire
$195k-$216k/yrHybridFull Time
EversourceNYSE: ES: New England's largest energy delivery system.
12+ YOEBachelor’s degree in engineering, business, or related field; 12+ years in electric utility technical, operations, or engineering work; technology leadership, change management, QAQC, utility systems, regulatory, and financial knowledge.
New York or New York or Texas or Louisiana or North Carolina or Ohio or Georgia or Illinois or Pennsylvania or Minnesota or California or New Jersey or Florida or Massachusetts or Maryland
$120k-$250k/yrHybridFull Time
EisnerAmper: Global accounting, tax, and business advisory services firm.
14+ YOEBachelor's degree and 14+ years experience in product management or enterprise transformation; strong agile delivery, process design, governance, stakeholder management, and executive communication skills.
Senior Director, Pharmacovigilance (PV) Process Lead
Cambridge, Massachusetts, United States
$212k-$333k/yrHybridFull Time
TakedaTokyo Stock Exchange: 4502: Global research-driven biopharmaceutical.
10+ YOEBachelor’s degree required; 10+ years in pharmaceuticals focused on drug safety and pharmacovigilance, senior leadership experience, matrix-team management, strategic thinking, influencing, communication, and healthcare business acumen.
United States or San Francisco or New York City or Boston or Los Angeles or Seattle or Washington or Arlington or Denver or San Diego or Sacramento or Albany or Atlanta or Austin or Baltimore or Charlotte or Chicago or Dallas or Detroit or Houston or Las Vegas or Miami or Milwaukee or Philadelphia or Portland or Baton Rouge or Birmingham or Charleston or Cincinnati or Cleveland or Daytona Beach or Indianapolis or Nashville or New Orleans or Omaha or Phoenix or Pittsburgh or St. Louis or Tampa
$124k-$229k/yrRemoteFull Time
Waymark: Public-benefit healthcare providing AI-enabled community-based care and support for people enrolled in Medicaid.
7+ YOERequires 7+ years in business operations, chief of staff, strategy, or consulting with direct healthcare experience; planning, OKR, executive communication, process design, financial modeling, PowerPoint, and Excel expertise.
Microsoft PowerPoint, Microsoft Excel, Slack, Jira, Confluence, Asana, HubSpot, Salesforce CRM, Jotform, Google Workspace
South Boston or Houston or Boston or Charlotte or Raleigh or Council Bluffs or Cincinnati or Dallas or Chicago or Atlanta or Edina or Nashville or Denver or New York City
OnsiteFull Time
Hitachi Rail: Global provider of integrated railway technology and services.
10+ YOEEngineering, manufacturing, business administration, or related degree; 10+ years of manufacturing management experience; expertise in manufacturing processes, quality, safety, leadership, communication, and complex problem-solving.
Sales, Inventory, and Operations Planning (SIOP), Integrated Transformer Management System (ITM)
Boulder or New York City or Charlotte or Detroit or Sacramento or Tampa or Boston or Folsom or United States or Austin or Chicago or Houston or Denver or Los Angeles
$179k-$298k/yrHybridFull Time
Guidehouse: Global consulting firm serving public and commercial sectors.
8+ YOEBachelor's +10+ years (or Master’s +8+ years) management consulting experience in power utilities; US citizen or permanent resident; executive-level utilities experience; proven business development and account leadership; proficiency with spreadsheets, databases, word processing and slide presentation software; ability to work onsite and travel up...
spreadsheets, databases, word processing, slide presentation software
Ascensus College Savings Recordkeeping Services, LLC: A financial technology and service platform helping people save for the future.
10+ YOE7+ MgmtBachelor's degree, 10 years of professional experience, 7+ years leading financial-industry service teams, 5+ years in financial services, technical expertise, and project management or process improvement experience.
Numotion: Leading provider of mobility solutions and assistive technology.
5+ YOE2+ MgmtBachelor's degree or equivalent, 5+ years operations experience, 2+ years leadership experience; experience with order processing, financial reporting knowledge, payer requirements, and Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Associate Director, IT Business Relationship Management - Operations
Boston, Massachusetts, United States
$184k-$217k/yrHybridFull Time
Foundation Medicine: Precision-medicine developing genomic diagnostic tests for cancer patients, clinicians, researchers, and biopharma companies.
8+ YOE4+ MgmtBachelor's degree in IT/CS/Engineering/Life Sciences required; 8+ years in IT/digital/operations technology in regulated industries, 4+ years management; experience with LIMS, process automation, sample management, ITIL, cloud platforms (AWS/Azure).
Wood Mackenzie: Private energy and natural-resources data and analytics serving organizations across global energy markets.
Proven experience operationalizing pricing, deal desk, or revenue operations; people leadership; CPQ/CRM/ERP administration; process design and governance; advanced Salesforce, Excel and BI skills.
CPQ, CRM, ERP, Salesforce, Microsoft Excel, BI/reporting tools
Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$170k-$180k/yrRemoteFull Time
Phil: Private U.S. health-tech platform helping pharmaceutical brands deliver prescription access, affordability, adherence, and direct-to-patient services.
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years in operations or process improvement; 5+ years leading teams; experience building infrastructure, quality functions, and AI-enabled improvements in complex environments.