Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
45 call center manager jobs at 37 companies in Apache Junction, AZ
2mo
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Call Center/Reservation Manager
Phoenix, Arizona, United States
$98k-$108k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years customer service/call center experience, 3+ years supervisory experience, knowledge of ADA/HIPAA, Trapeze and IVR systems, strong communication, coaching, reporting, and on-call availability.
Trapeze, IVR
3mo
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BDC (Call Center Agent)
Avondale, Arizona, United States
$18-$22/hr OnsiteFull Time
Manage inbound/outbound calls, set service appointments, route guests, maintain 125 calls/day, pass background check, valid driver’s license, 18+.
1mo
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Call Center Specialist PRN Varied Shifts
Tempe, Arizona, United States
OnsitePart Time, Temporary
1+ YOEHigh school diploma/GED preferred, associate degree preferred; 1-3 years related experience preferred; knowledge of crisis intervention, risk assessment, psychiatric diagnoses, chemical dependency, and crisis management preferred.
2mo
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Data Center Manager
Avondale, Arizona, United States
$78k-$137k/yr OnsiteFull Time
4+ YOE2+ Mgmt4+ years IT experience; 2+ years people management; 2+ years data center operations and on-call support; willingness to travel.
A+, Network+, Security+, CCNA, LPIC, Linux+, AWS Certification, CND, Network+
1mo
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Operations Control Center General Manager
Phoenix, Arizona, United States
$90k-$100k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree, 5+ years managing a call center or comparable operations, working knowledge of FTA rules, DOT drug testing eligibility, strong communication, critical thinking, and data analysis skills; MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
2mo
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Manager Customer Experience Center
Phoenix, Arizona, United States
HybridFull Time
8+ YOE3+ MgmtLead contact center operations with 8+ years related experience (or 12 years equivalent), 3+ years supervisory experience, strong knowledge of call center technologies, project management, analytics, and change leadership.
Automatic Call Distributors, Interactive Voice Response, Predictive Dialer, Call Forecast/Staffing Scheduler, CCaaS, Copilot
1w
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Call Center Recruiter
Tempe, Arizona, United States
HybridFull Time
Full-cycle high-volume recruiting experience for front-line/class-based hiring, strong sourcing and stakeholder management, AI and data literacy, ATS experience (Ashby), bachelor\u0002s degree preferred.
Ashby, Zoom
2w
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Patient Care Coordinator - Call Center
Phoenix, Arizona, United States
$18-$21/hr OnsiteFull Time
Scheduling and appointment management using Athena, processing inbound/outbound referral calls, verifying/updating patient records, strong customer service and communication, high school diploma/GED, driver's license and insurance.
Athena
2w
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Patient Communication Center Supervisor-Baseline West
Phoenix, Arizona, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, lead or supervisory call center experience, 2 years progressive service-oriented supervisory experience; healthcare, WFM, SRM, and quality assurance experience preferred.
Service Relationship Management, Workforce Management, Quality assurance tools
2mo
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Manager-Sales
Mesa, Arizona, United States
$62k-$93k/yr OnsiteFull Time
5+ YOEBachelor's degree preferred; 5+ years related sales experience; call center/telesales leadership; data analysis, strategy development, and operational management skills.
1mo
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Senior Operations Manager
Mesa, Arizona, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years call center management experience, bachelor’s degree in business, client relationship and budget management, strong communication, statistical and reporting skills, ability to implement change.
1mo
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Manager III, Sales Service Delivery
Tempe, Arizona, United States
OnsiteFull Time
1+ YOEMinimum 1 year call center or sales/management experience; ability to work onsite in Tempe, AZ; strong coaching, time management, organizational, and data/reporting skills.
1mo
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Manager III, Sales Service Delivery
Tempe, Arizona, United States
OnsiteFull Time
1+ YOE1+ MgmtMinimum 1 year call center or sales management experience; ability to work onsite in Tempe AZ; strong coaching, data interpretation, and organizational skills.
1w
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Sr. Sales Manager
Fort Washington or Tempe or Columbia or Coppell
OnsiteFull Time
5+ YOE0.5+ MgmtLead and develop mortgage loan originators; 6+ years loan consultant experience, minimum 5 years in mortgage industry, 6 months Newrez management experience, call-center/high-volume sales experience, strong coaching and data-driven skills.
Microsoft Authenticator, Okta Verify
1mo
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Manager III, Sales Service Delivery
Tempe, Arizona, United States
OnsiteFull Time
1+ YOE1+ year call center or sales management experience; ability to coach and mentor associates, manage performance metrics, handle escalations, and interpret data for reporting; must be able to work onsite in Tempe, AZ.
6d
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Member Care Center Team Lead
Phoenix, Arizona, United States
$24-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED required; associate degree preferred. Requires 3+ years in a call center or financial institution, leadership, customer support, communication, problem-solving, data analysis, and Microsoft Office proficiency.
Cisco, Microsoft Office, Microsoft Outlook, Microsoft Word
2d
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
1w
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Bilingual Phone Specialist Supervisor (Contact Center)
Tempe, Arizona, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years supervisory experience, call center background preferred, bilingual Spanish/English strongly preferred, bachelor’s degree preferred, strong coaching, analytics, communication, and Microsoft Office skills.
Microsoft Office
6d
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Direct Sales Manager
Phoenix, Arizona, United States
HybridFull Time
5+ YOEHigh school diploma required; bachelor's preferred. Requires property and casualty insurance license and 5+ years of sales and call center experience. Strong judgment, coaching, communication, and problem-solving skills required.
1mo
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Client Service Manager, West
Scottsdale, Arizona, United States
$48k-$72k/yr OnsiteFull Time
4+ YOEHigh school diploma, AZ Health license, 4+ years in customer/client service or benefits administration in healthcare or call center, strong written/verbal skills, Microsoft Word/Excel proficiency, Salesforce experience preferred.
Microsoft Word, Microsoft Excel, Salesforce, Box
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