12 call center manager jobs at 10 companies in Belding, MI
1mo
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Confirmation Call Center Manager
Grand Rapids, Michigan, United States
$55k-$75k/yr OnsiteFull Time
Call center management experience preferred; strong leadership, coaching, communication, customer service, CRM and computer skills; ability to manage schedules, meet team goals, and work evenings/weekends as needed.
6d
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Call Center Team Lead
Grand Rapids, Michigan, United States
$18-$19/hr OnsiteFull Time
2+ YOERequires high school diploma, GED, or equivalent experience; 1–2 years of office, call center, or leadership experience; and 2–3 years in banking, credit union, customer service, call center, or financial services.
CU*BASE, Xtend Contact Center, Member Reach, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6d
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Call Center & Exceptions Supervisor
East Lansing, Michigan, United States
$45k-$58k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience, team management of 10+ employees, call center and IVR familiarity, reconciliation skills, operational metrics experience, coaching ability, and Microsoft Office proficiency.
IVR, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word
6d
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Call Center & Exceptions Supervisor
East Lansing, Michigan, United States
$45k-$58k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in high-volume payment processing, call center, or operations; management of teams of 10+; IVR systems knowledge; metrics analysis; issue resolution; SLA delivery; and Microsoft Office proficiency.
Interactive Voice Response (IVR) systems, Microsoft Office, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word
2w
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IT Call Center Agent 1 (Student Position)
Big Rapids, Michigan, United States
$14-$14/hr OnsitePart Time
Manage incoming faculty/staff/student support calls, resolve entry-level technical issues, log and update tickets, use call/chat/email, strong communication and decision-making skills.
3w
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Customer Service Supervisor – Call Center | Lansing, Michigan
East Lansing, Michigan, United States
OnsiteFull Time
4+ YOE2+ MgmtMinimum 4 years customer service/call center experience (last 5 years), 2 years supervisory experience, high school diploma/GED, Microsoft 365 and CRM experience, strong communication and coaching skills.
Microsoft 365, CRM
1w
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Automotive BDR- Call Center Representative
Lansing, Michigan, United States
OnsiteFull Time
1+ YOEManage and convert web and phone leads, build rapport, 1+ year related experience preferred, HS/GED preferred, proficiency with Microsoft Word/Excel/Internet Explorer and CRM, strong communication and time-management skills.
Microsoft Word, Microsoft Excel, Internet Explorer, CRM
6d
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Custodial Supervisor for Call Center Environment- 3:30pm-12am
Grand Rapids, Michigan, United States
$17/hr OnsiteFull Time
No experience needed; applicants must be at least 18, have valid identification, reliable transportation, and demonstrate dependability, teamwork, positive attitude, and customer-service focus.
3d
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Direct Sales Manager - Grand Rapids, MI
Grand Rapids, Michigan, United States
HybridFull Time
5+ YOEHigh school diploma required; bachelor's preferred. Requires a property and casualty insurance license and 5+ years of sales and call center experience. Strong coaching, judgment, communication, and problem-solving skills required.
1w
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National Sales Mgr Outbound Telemarketing- REMOTE
United States or Illinois or El Paso or Florida or New Jersey or Fairlawn or Utah or Wisconsin or Michigan
$65k-$80k/yr RemoteFull Time
2+ YOE2+ years telemarketing sales management, call center experience, ability to sell to C-level, CRM and Microsoft Office proficiency, coaching and metrics management.
CRMs, Microsoft Office
1w
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Facilities Operation Assistant
Big Rapids or Grand Rapids
$21/hr OnsiteFull Time
3+ YOEHigh school diploma or GED and three years of customer service, call center, dispatch, or work control experience, including computerized management software and Microsoft Office Suite.
Microsoft Office Suite, Concur, AiM, Banner, Timeclock+, CMMS, Microsoft Excel
1mo
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Customer Solutions Advocate
Cincinnati or Grand Rapids
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; minimum 1 year collections, customer service, sales, or customer solutions experience; call center experience; strong communication, negotiation, conflict management, attention to detail, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook