56 call center manager jobs at 48 companies in Berkeley, IL
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Call Center Manager
Gurnee, Illinois, United States
$63k-$106k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years call center experience in a financial institution and 3+ years management experience; high school diploma required, bachelor's preferred; strong communication, coaching, regulatory compliance, and data-driven performance management skills.
1mo
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National Call Center Manager
Plainfield, Illinois, United States
$60k-$75k/yr HybridFull Time
3+ YOE3+ Mgmt3+ years call center/sales/customer service experience, 3+ years supervisory experience, high school diploma/GED required, some college preferred, ability to lead teams, analyze metrics, and manage call center operations.
3d
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Call Center Specialist
Hinsdale or LaGrange
$19-$30/hr RemoteFull Time
1+ YOERequires high school diploma or equivalent, 1+ year call center or customer service experience, English proficiency, computer skills, and ability to manage inquiries and documentation; Spanish and CMI preferred.
Microsoft Office Suite, CRM, telephony, electronic health records
1w
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Call Center Manager
Schaumburg or Rochester
$75k-$110k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
2+ YOE2+ MgmtBachelor's degree,2+ years leadership in customer service,experience with KPIs/reporting,HCM/payroll or HRIS experience,proficiency with MS Office and Excel,strong interpersonal skills.
MS Office, Microsoft Excel, HCM, HRIS
2mo
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Call Center Supervisor
Hinsdale or Illinois or Indiana or United States
$48k-$90k/yr HybridFull Time
3+ YOEMust live in Chicagoland/NW Indiana; 5 weeks onsite training then hybrid/remote. Requires 3+ years related experience, call center experience, supervisory skills, MS Office and CRM proficiency, strong communication and KPI management.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Office, CRM, telephony, electronic health records
3w
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Call Center Supervisor
Chicago, Illinois, United States
OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
1w
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Call Center Supervisor
Tinley Park, Illinois, United States
$22-$27/hr OnsiteFull Time
7+ YOEBachelor's degree or equivalent,7+ years leadership in call center/customer service,strong communication and coaching skills,PC proficiency,pleasant telephone manner,and ability to pass drug screen and background check.
3w
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Call Center Sales Manager
Arlington Heights, Illinois, United States
$100k-$140k/yr OnsiteFull Time
Proven call center or sales management experience with ability to coach teams, manage KPIs, use CRM/office tools, and drive conversion and revenue; strong leadership and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM
2w
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ATE - Remote Center Manager
Westmont, Illinois, United States
$100k-$125k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years management experience including 2+ years call center management, 2+ years hands-on automotive diagnostics and ADAS calibration, valid driver\u0002s license, ability to lift 50 lbs, 25% overnight travel including air, Microsoft Office 365 proficiency.
Microsoft Office 365
2w
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Call Center Quality Assurance Manager
Northbrook, Illinois, United States
$26-$29/hr OnsiteFull Time
2+ YOE2+ Mgmt2–3 years QA or team leadership experience in a healthcare call center, strong call center KPI knowledge, QA scorecard and coaching experience, Microsoft Office proficiency, excellent communication and data analysis skills.
Microsoft Office Suite
1mo
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Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm
Aurora, Illinois, United States
$23/hr HybridFull Time
Call center experience required, strong communication, coaching ability, proficiency with Microsoft Office and contact-center systems (HemaTerra), customer-service orientation.
Microsoft Office, HemaTerra, Personal Computer
2mo
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Contact Center Sales Manager
Plainfield or Naperville
$60k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years contact center sales experience with 2+ years supervisory/managerial experience; HS diploma required; valid driver’s license; advanced call-tracking knowledge and intermediate Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm
Aurora, Illinois, United States
$23/hr HybridFull Time
High school diploma, customer service and call center experience required; strong communication, organization, multi-channel contact center skills, and Microsoft Office proficiency; ability to coach and prioritize tasks.
Microsoft Office, HemaTerra
1mo
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Service Center Manager
Munster, Indiana, United States
OnsiteFull Time
4+ YOEUndergraduate degree or equivalent, 4+ years in customer service/inside sales/warehouse with supervisory experience, valid driver’s license, forklift/overhead crane certification or ability to obtain, computer proficiency, strong communication, willing to travel and be on call.
1w
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Data Center Engineer
Oak Brook or Elk Grove Village or Chicago
$64k-$118k/yr OnsiteFull Time
5+ YOE5+ years data center experience; hardware rack-and-stack, cabling, troubleshooting servers/networking, inventory management, ability to lift 75 lbs, on-call availability; Linux, RACADM and Dell OpenManage experience preferred.
Dell iDRAC, PowerEdge Servers, RACADM CLI, Dell Openmanage Enterprise, Linux
2w
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Customer Support Center Team Lead - Darien
Darien, Illinois, United States
$47k-$70k/yr HybridFull Time
2+ YOE2+ years sales/service experience in banking or call center; high school diploma; call monitoring acceptance; strong phone, sales, computer, and interpersonal skills.
Jack Henry
1w
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JUNIOR CONTACT CENTER TEAM LEAD
Naperville, Illinois, United States
$19-$21/hr HybridFull Time
Some call center experience required; ability to supervise staff, implement QA programs, handle escalations, collaborate with IT, and use Microsoft Office; strong communication and leadership skills.
Microsoft Office
1mo
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Call Center Remote Customer Service Representative
Clarendon Hills or Chicago
$17-$19/hr RemoteFull Time, Seasonal
Provide inbound/outbound customer support for health plan enrollment via calls and chat, manage accounts, perform data entry, pass training/certifications, have moderate-advanced computer skills, dedicated home workspace and 35 mb/s wired internet, and pass background check and drug test.
CRM
1mo
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Data Center Technician 2
Chicago, Illinois, United States
$28-$57/hr OnsiteFull Time
3+ YOE3+ years IT experience with server/storage/network hardware, structured cabling (copper/fiber), inventory management, on-call availability, and knowledge of RAID, SAN, SCSI, Linux/Unix and GRUB. Ability to work 4x10 day or night shifts.
RAID, SAN, SCIS, Linux/Unix, GRUB, Structured Cabling, Fiber, Copper
1mo
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Employee Service Center Representative, Chicago Theatre- Part Time
Chicago, Illinois, United States
$27/hr OnsitePart Time
Previous call center, HR, or administrative support experience; strong Microsoft Office skills (Word, PowerPoint, Excel); HRIS/Oracle and case management experience a plus; excellent communication, organization, and problem‑solving skills; flexible onsite availability including days, nights, weekends, and holidays.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Oracle
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