15 call center manager jobs at 13 companies in Berkeley, MO
1mo
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Call Center Manager (Greater St Louis, MO)
Saint Louis, Missouri, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree and 5+ years relevant experience (or equivalent); 2+ years call center management; experience with telephony systems, CRM, and Medicaid enrollment processes; onsite in St. Louis.
Customer Relationship Management (CRM), large-scale telephony system
1mo
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CIE (Community Information Exchange) Coordination Center Manager
St. Louis, Missouri, United States
$48k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree required; minimum 10 years leadership in human services or call center management (or 5 years in 211); experience with 24/7 operations, data analysis, quality assurance, strategic planning, partnership development, and staff leadership.
Inform USA (AIRS), Community Information Exchange (CIE)
1w
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GI Scheduling/Capacity Manager-RN
Saint Louis, Missouri, United States
OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree in business, nursing, or a related field; 2–5 years of experience and supervisory experience required. BSN required; MSN preferred. GI or call center experience preferred.
Epic
2mo
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Electrical Project Engineer - Energy Center Projects
St. Louis, Missouri, United States
$71k-$172k/yr OnsiteFull Time
Bachelor of Science in Engineering required; PE and PMP preferred. Experience with low/medium/high voltage equipment, protective relaying, arc flash analysis, electrical modeling, project management, and plant support; travel and on-call duties required.
2w
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Lead, Program Management
Chesterfield, Missouri, United States
$20-$30/hr RemoteFull Time
4+ YOEHigh school diploma/GED and 6 years' experience or associate degree and 4 years; 2 years in pharma or payer call center operations and 2 years at EVERSANA. Strong training, communication, organization, and computer skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1d
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Workflow Resource Analyst, Service
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
3+ YOEBachelor's degree in business or equivalent preferred; 3+ years of contact center or functional experience and call center experience. Requires forecasting, analytics, workforce management, communication, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Verint, NiCE/IEX
1mo
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Nurse Practitioner or Physician Assistant - Spine & Pain Management - Mercy Center for Performance Medicine
Saint Louis, Missouri, United States
OnsiteFull Time
Outpatient NP or PA role in spine & pain management; Mon–Fri 8:00–16:30; no weekends or call. Uses Epic EMR; offers comprehensive benefits, relocation assistance, malpractice coverage, and CME.
Epic EMR
2d
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Workflow Resource Analyst, Service
Tempe or St. Louis
HybridFull Time
3+ YOEBachelor's degree in business or equivalent experience preferred; 3+ years of contact center and call center experience; workforce management experience preferred; strong analytical, mathematical, communication, and organizational skills.
Verint, NiCE/IEX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
3mo
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Evening Dispatch Solutions Representative
Collinsville or Burr Ridge
$19-$21/hr HybridFull Time
2+ YOE2-3 years dispatch or call center experience; proficient in Word, Outlook, Excel; strong communication and organizational skills; ability to manage priorities.
Word, Outlook, Excel, Salesforce, Field Service Lightning, Bomgar, FortiClient, VNC Viewer
2w
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Admissions Advisor
Belleville, Illinois, United States
RemoteFull Time
Customer service, sales, or call center experience preferred; strong communication, organization, time management, attention to detail, and proficiency with Salesforce, Outlook, and communication platforms required.
Salesforce, Microsoft Outlook
2w
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Customer Service Representative
St. Louis, Missouri, United States
$15-$16/hr OnsiteFull Time
High school diploma or equivalent, strong English reading and writing, office or call center experience, customer service and problem-solving skills, teamwork, time management, critical thinking, and Microsoft Office exposure.
Microsoft Office Suite, Premium's online tracking system
1mo
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Vice President 2 1 1 and Community Navigation Systems
St. Louis, Missouri, United States
$85k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree, 10+ years leadership in human services or 5+ years in 211-like setting, experience leading 24/7 call centers, data management and analysis, strategic planning, partnership building, and team leadership.
Community Information Exchange (CIE), Info USA, AIRS
2w
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Utilization Management Representative I - Backoffice Support
Las Vegas or St. Louis or Seattle or Grand Prairie or Nevada or Washington
$17-$28/hr RemoteFull Time
1+ YOEHigh school diploma or GED plus 1 year of customer service or call-center experience, or equivalent background; computer, data entry, healthcare correspondence, confidentiality, and compliance skills preferred.
HIPAA
3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
1w
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Medical Assistant- ENT Clinic
Granite City, Illinois, United States
$18-$26/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of customer service or telephone experience, strong communication and PC skills, medical terminology knowledge, confidentiality, research, multitasking, and call center experience.
Electronic mail, intranet
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